Why there is no refund for modules?

[lozaria]

Hello,

I'm getting disappointed by the quality of a module for second time despite its highest rating.
I don't know if there is a quallity assurance at Prestashop.com but I think that there must be an option for refund.
The screenshots and  the reviiews are not enough for quallity control. 

Best regards

[joseantgv]

As they are downloadable products, it's very easy to purchase a module, download it and then ask for a refund while you could still use it.

What you could do is ask for a demo site where you can test the module and get sure that it's what you need.

[lozaria]

Then why I need to put the URLs of my stores and assign each module to the URL of a store?
At least I think there must be a support forum/threads for each module like the forums on Wordpress and Themeforest. In this way we can see how quickly and adequate the developers are responding to support requests and questions. Now you can judge only by reviews.
 

Edited February 3, 2020 by lozaria (see edit history)

[joseantgv]

You can send a message to Addons.

[coeos.pro]

Il y a 13 heures, lozaria a dit :

I'm getting disappointed by the quality of a module for second time despite its highest rating.

what is "quality of a module" for you ?

what is the problem ?