Prestashop installation

[Morgan Shaw]

Hello all,

I have installed prestashop 1.7.6.2 on local server, then I moved those files on nginx server. Now I am getting an issue that when I am trying to clear cache it gives me 500 error everytime.

Please help me out in this.

[BonPresta]

4 hours ago, Morgan Shaw said:

Hello all,

I have installed prestashop 1.7.6.2 on local server, then I moved those files on nginx server. Now I am getting an issue that when I am trying to clear cache it gives me 500 error everytime.

Please help me out in this.

 

Hello,

Did you enable the debug mode after back office or file config\defines.inc.php

Have a great day!

Best Regards,

Team Bonpresta

[Morgan Shaw]

Yes I have enabled the debug mode and got this message

Warning: require_once(/var/domains/geodox-vtech-shop.nl/public_html/var/cache/dev/appParameters.php): failed to open stream: Permission denied in /var/domains/geodox-vtech-shop.nl/public_html/config/bootstrap.php on line 87

Fatal error: require_once(): Failed opening required '/var/domains/geodox-vtech-shop.nl/public_html/var/cache/dev/appParameters.php' (include_path='/var/domains/geodox-vtech-shop.nl/public_html/vendor/pear/pear_exception:/var/domains/geodox-vtech-shop.nl/public_html/vendor/pear/console_getopt:/var/domains/geodox-vtech-shop.nl/public_html/vendor/pear/pear-core-minimal/src:/var/domains/geodox-vtech-shop.nl/public_html/vendor/pear/archive_tar:.:/opt/remi/php72/root/usr/share/pear:/opt/remi/php72/root/usr/share/php:/usr/share/pear:/usr/share/php') in /var/domains/geodox-vtech-shop.nl/public_html/config/bootstrap.php on line 87

 

Is there anyway to resolve the issue ??

Edited February 3, 2020 by Morgan Shaw (see edit history)

[JBW]

Delete the cache on you server by renaming /var/cache to /var/cache_old