cwhittaker Posted January 26, 2020 Share Posted January 26, 2020 (edited) Oops! An Error Occurred The server returned a "500 Internal Server Error". Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused. Edited January 26, 2020 by cwhittaker I was adding a hook to the contact page and then adding a contact form to the page when the BO crashed and I received the above error. Support at the host seem to not have any idea as to why I can access my BO. (see edit history) Link to comment Share on other sites More sharing options...
cwhittaker Posted January 26, 2020 Author Share Posted January 26, 2020 3 minutes ago, cwhittaker said: Oops! An Error Occurred The server returned a "500 Internal Server Error". Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused. I checked permissions and the folders are set to 755 and 644 for files. I'm new to prestashop and I'm not sure how to fix this. I tried some suggestions in the forum but nothing worked. 1 Link to comment Share on other sites More sharing options...
cwhittaker Posted January 26, 2020 Author Share Posted January 26, 2020 I was working on adding contact us to the menu and then wanted to populate the page with a contact form when the BO crashed. I contacted my host and they don't seem to know much about this issue and have provided no solutions yet. Any help appreciated. Link to comment Share on other sites More sharing options...
cwhittaker Posted January 26, 2020 Author Share Posted January 26, 2020 Link to comment Share on other sites More sharing options...
irvingvd Posted February 4, 2020 Share Posted February 4, 2020 Contact who make the theme I has the same problem and they fix it Thanks Link to comment Share on other sites More sharing options...
susubypola Posted February 4, 2020 Share Posted February 4, 2020 I have the same error when Im trying to upload photos of products. I have theme classic 1.0 and it was created by prestashop team. Link to comment Share on other sites More sharing options...
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