[SOLVED] How modify automatic e-mails

[superskyman100]

Hello,

I'm in PS 1.7.5

I'd like to modify the structure of this ugly email automatically sent to customers throughout the backoffice (customer service > customer service > click on the line corresponding to message)

I also would like to modify/hide the ugly #ct1#tcdZSdTSKVuaKS reference of mail

 

How could i do that ?

 

Thanks 

Edited February 22, 2020 by superskyman100 (see edit history)

[tdsoft]

Hi, you can find this email in

• Subject email in file: controllers\admin\AdminCustomerThreadsController.php

Code:

 $this->trans(
                            'An answer to your message is available #ct%thread_id% #tc%thread_token%',
                            array(
                                '%thread_id%' => $ct->id,
                                '%thread_token%' => $ct->token,
                            ),
                            'Emails.Subject',
                            $language->locale
                        ),

Email body in file: ROOT\mails\en\reply_msg.html and ROOT\mails\en\reply_msg.txt

Thanks.

[superskyman100]

Thanks a lot !