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djmatt62

Prestashop 1.7.6.2 error log BO "max_user_connections"

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Bonjour prestashop 1.7.6.2 (mutualisé lws performance)
Nouvelle boutique migration en maintenance et non accessible au client
Quand je me connecte au bo prestashop j'ai ce message dans les log php error et a chaque fois que je navigue dans le menu du bo prestashop

Mon Jan 13 13:16:12.060023 2020] [proxy_fcgi:error] [pid 24253:tid 139843950515968] [client 21x.xxx.xxx.x:43746] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught PDOException: SQLSTATE[HY000] [1226] User 'XXXXXXX............' has exceeded the 'max_user_connections' resource (current value: 14) in /htdocs/newshop/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php:43nStack trace:n#0 /htdocs/newshop/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php(43): PDO->__construct('mysql:host=91.2...', 'XXXXXX...........', 'XXXXXX..........', Array)n#1 /htdocs/newshop/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOMySql/Driver.php(44): Doctrine\\DBAL\\Driver\\PDOConnection->__construct('mysql:host=91.2...', 'XXXXXXX............', 'XXXX........', Array)n#2 /htdocs/newshop/vendor/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(360): Doctrine\\DBAL\\Driver\\PDOMySql\\Driver->connect(Array, 'XXXXXXX.
............', 'XXXXX..........', Array)n#3 /htdocs/newshop/vendor/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(942): Doctrine\\DBAL\\Connection->connect()n#4 /htdocs/newshop/src/PrestaShopBundle/Kernel/ModuleRepository.php(70)...n', referer: http://www.matXXXXXX.fr/neXXXXX/adminXXXXX........./index.php?controller=AdminDashboard&token=550aae5ae9bfd3d86a2a5a956b2da639

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Mon herbergeur me dit 

Ce problème est lié à prestashop qui ne ferme pas les connexions sql ou qui en ouvre trop simultanément. Un site web ne devrait utiliser que très rarement plus de 2 connexions SQL simultanés. Alors dépasser les 14 connexions simultanées est assez anormale.

Quelqu'un pourrait t'il m'aider merci

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