error 504 during addon module install

[aliii]

hi .
presta show error 

1: HTTP 504 - error -

Gateway Timeout

504 

during install addon module

 
it seems that the prestashop need to download some files during installation process from internet ,but havent the permission to do that.
please help me have to solve that .

cpanel

php v 7.2

thank.

[PrestaHeroes USA]

hi, you can increase your php timeout value to 300 and see if that gets you around this problem.

learn more here

https://www.php.net/manual/en/function.set-time-limit.php

also consider putting a phpinfo into your root then naviate to that file

1) create file phpinfo.php or whatever.php

2) add these lines and upload to your root file system 

<?php

// Show all information, defaults to INFO_ALL
phpinfo();

?>

3) navigate to the file youdomain/phpinfo.php so you can review your php settings