Jump to content

Error PrestaShop 1.7.6.2 install


Recommended Posts

Hello !

I've been trying to install PrestaShop 1.7.6.2 on my Debian 9 VPS for a few days now, but I can't.

During the installation I always have the same error in the same place:

Capture.thumb.PNG.4b7f3f597f6b4fccec0d6e8c4551d60e.PNG.a691cb9dafe9c15f4a6d6e1e009ae241.PNG

I have installed all the required and recommended PHP modules. I even used their system audit tools (phppsinfo.php) and all indicators are green.

 

info1.thumb.PNG.d043228ba50150ff1344d69fed3dafb3.PNGinfo2.thumb.PNG.e4a94cad9abacabf43396ffa6a08afb1.PNG

I really don't know what to do anymore. If you have an idea, I'll take it.... Thank you!

Edited by Hightmar (see edit history)
Link to comment
Share on other sites

Quote

Check max_input_time, max_execution_time and set both to min 300. You should configure your server to have automatic permissions to create / change / delete folders and files. This is important for Prestashop to set the correct permissions for each folder and file. At least, read also the server error logs.

They are both at 600.

The permissions are checked and they are corrects.

My logs :

[Mon Dec 02 19:01:56.687830 2019]    [proxy_fcgi:error]  [pid 29804]     [client 92.X.X.X:58898  AH01071: Got error 'Primary script unknown\n', referer: http://monsite.com/install/index.php
[Mon Dec 02 19:04:24.183334 2019]    [proxy_fcgi:error]  [pid 29806]     [client 92.X.X.X:59110  AH01071: Got error 'PHP message: PHP Notice:  Undefined offset: 0 in /var/www/monsite/src/Adapter/Image/ImageRetriever.php on line 271\nPHP message: PHP Notice:  Undefined index:  in /var/www/monsite/src/Adapter/Image/ImageRetriever.php on line 271\nPHP message: PHP Notice:  Undefined offset: 0 in /var/www/monsite/src/Adapter/Image/ImageRetriever.php on line 273\nPHP message: PHP Notice:  Undefined index:  in /var/www/monsite/src/Adapter/Image/ImageRetriever.php on line 273\n'
[Mon Dec 02 19:10:34.323214 2019]    [proxy_fcgi:error]  [pid 29875]     [client 92.X.X.X:59182  AH01071: Got error 'Primary script unknown\n'
[Mon Dec 02 19:10:39.219769 2019]    [proxy_fcgi:error]  [pid 29882]     [client 92.X.X.X:59184  AH01071: Got error 'Primary script unknown\n'
[Mon Dec 02 19:10:41.323965 2019]    [proxy_fcgi:error]  [pid 29802]     [client 92.X.X.X:59186  AH01071: Got error 'Primary script unknown\n'
[Mon Dec 02 19:10:41.883031 2019]    [proxy_fcgi:error]  [pid 29803]     [client 92.X.X.X:59188  AH01071: Got error 'Primary script unknown\n'
[Mon Dec 02 19:10:42.052090 2019]    [proxy_fcgi:error]  [pid 29801]     [client 92.X.X.X:59190  AH01071: Got error 'Primary script unknown\n'
[Mon Dec 02 19:10:42.347018 2019]    [proxy_fcgi:error]  [pid 29864]     [client 92.X.X.X:59192  AH01071: Got error 'Primary script unknown\n'
[Mon Dec 02 19:10:42.548228 2019]    [proxy_fcgi:error]  [pid 29806]     [client 92.X.X.X:59194  AH01071: Got error 'Primary script unknown\n'
[Mon Dec 02 19:25:52.284777 2019]    [proxy_fcgi:error]  [pid 29889]     [client 92.X.X.X:60032  AH01071: Got error 'PHP message: PHP Notice:  Undefined offset: 0 in /var/www/monsite/src/Adapter/Image/ImageRetriever.php on line 271\nPHP message: PHP Notice:  Undefined index:  in /var/www/monsite/src/Adapter/Image/ImageRetriever.php on line 271\nPHP message: PHP Notice:  Undefined offset: 0 in /var/www/monsite/src/Adapter/Image/ImageRetriever.php on line 273\nPHP message: PHP Notice:  Undefined index:  in /var/www/monsite/src/Adapter/Image/ImageRetriever.php on line 273\n'
[Mon Dec 02 19:27:28.817407 2019]    [proxy_fcgi:error]  [pid 29803]     [client 92.X.X.X:60204  AH01071: Got error 'PHP message: PHP Warning:  Invalid argument supplied for foreach() in /var/www/monsite/classes/shop/Shop.php on line 348\n'
[Mon Dec 02 19:28:04.375680 2019]    [proxy_fcgi:error]  [pid 29882]     [client 92.X.X.X:60298  AH01071: Got error 'Primary script unknown\n', referer: http://monsite.com/install/index.php

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...