HTTP ERROR 500

[Dominik Hofer]

Hello!

I hope you can help me.

I have installed prestashop prestashop_1.7.2.1 on a new seperated Linux Ubuntu Server.

It works all well done, but when i want to go in the admin backoffice i get an HTTP ERROR 500.

What can i do to fix the problem?

 

Kind regards

[selectshop.at]

Server error logs are saying what ?

[Dominik Hofer]

[php7:error] [pid 26153] [client 91.115.100.64:58446] PHP Fatal error:  Uncaught Symfony\\Component\\Debug\\Exception\\FatalErrorException: Compile Error: Declaration of AdminDashboardControllerCore::setMedia() must be compatible with AdminControllerCore::setMedia($isNewTheme = false) in /var/www/sonerix.at/controllers/admin/AdminDashboardController.php:0\nStack trace:\n#0 {main}\n\nNext LogicException: Request stack is empty in /var/www/sonerix.at/app/bootstrap.php.cache:3225\nStack trace:\n#0 [internal function]: Symfony\\Component\\HttpKernel\\HttpKernel->terminateWithException(Object(Symfony\\Component\\Debug\\Exception\\FatalErrorException))\n#1 /var/www/sonerix.at/vendor/symfony/symfony/src/Symfony/Component/Debug/ErrorHandler.php(606): call_user_func(Array, Object(Symfony\\Component\\Debug\\Exception\\FatalErrorException))\n#2 /var/www/sonerix.at/vendor/symfony/symfony/src/Symfony/Component/Debug/ErrorHandler.php(668): Symfony\\Component\\Debug\\ErrorHandler->handleException(Object(Symfony\\Component\\Debug\\Exception\\FatalErrorException), Array)\n#3 [internal function]: Symfony\\Component\\Debug\\ErrorHa in /var/www/sonerix.at/app/bootstrap.php.cache on line 3225
[Sun Nov 10 06:40:55.767811 2019] [mpm_prefork:notice] [pid 25678] AH00169: caught SIGTERM, shutting down

[selectshop.at]

1) Why are you using PS 1.7.2.1 ? Use latest or change to another php-version. Just this PS version is having the problem you are facing. See here:

and here:

2) The first error line is saying: PHP Fatal Error. In this case when you are having a problem like this, we also need some data like php-version in use, SQL-version, etc. Please provide that in future as well.

Compile errors are errors with compiling and caching on your server. More details here are helpful as well.

[Dominik Hofer]

thanks! i fixed it with the new version.

 

the versions are all the newest. i update all programs of the server.