Jump to content

Page du client "mon compte" buggée


Recommended Posts

Chers experts, chères expertes,

J'en appelle à vos lumières pour la traduction d'un message d'erreur prestashop 1.7.2 (copié intégralement en bas de page). 

Le lien  "mon compte" renvoie une erreur dès lors qu'un client y est connecté. De base il fonctionne, me proposant d'entrer mon nom de compte et mot de passe. Toutes les autres pages associées (mes informations personnelles, mes avoirs, adresse, etc) fonctionnent quelle que soit la configuration.

Pourriez-vous m'indiquer une solution à ce bug, s'il vous plait?

D'avance merci ! Je ne compte que sur votre aide car les tickets Prestashop sont réservés aux versions 1.4 à 1.6 !!

 Maxime

en mode debug, voici ce qui s'affiche quand le client se connecte à son compte

 

 

ContextErrorException in smarty_internal_compile_block.php line 246:Notice: Undefined index: page_content

in smarty_internal_compile_block.php line 246

at ErrorHandler->handleError('8', 'Undefined index: page_content', '/srv/hosting/clients/h4801/vendor/prestashop/smarty/sysplugins/smarty_internal_compile_block.php', '246', array('compiler' => object(Smarty_Internal_SmartyTemplateCompiler), 'source' => ' </section> ')) in smarty_internal_compile_block.php line 246

at Smarty_Internal_Compile_Block::blockSource(object(Smarty_Internal_SmartyTemplateCompiler), ' </section> ') in smarty_internal_templateparser.php line 3467

at Smarty_Internal_Templateparser->yy_r16() in smarty_internal_templateparser.php line 4392

at Smarty_Internal_Templateparser->yy_reduce('16') in smarty_internal_templateparser.php line 4493

at Smarty_Internal_Templateparser->doParse('35', '{/') in smarty_internal_smartytemplatecompiler.php line 118

at Smarty_Internal_SmartyTemplateCompiler->doCompile('{** * 2007-2019 PrestaShop * * NOTICE OF LICENSE * * This source file is subject to the Academic Free License 3.0 (AFL-3.0) * that is bundled with this package in the file LICENSE.txt. * It is also available through the world-wide-web at this URL: * https://opensource.org/licenses/AFL-3.0 * If you did not receive a copy of the license and are unable to * obtain it through the world-wide-web, please send an email * to [email protected] so we can send you a copy immediately. * * DISCLAIMER * * Do not edit or add to this file if you wish to upgrade PrestaShop to newer * versions in the future. If you wish to customize PrestaShop for your * needs please refer to http://www.prestashop.com for more information. * * @author PrestaShop SA <[email protected]> * @copyright 2007-2019 PrestaShop SA * @license https://opensource.org/licenses/AFL-3.0 Academic Free License 3.0 (AFL-3.0) * International Registered Trademark & Property of PrestaShop SA *} {extends file='customer/page.tpl'} {block name='page_title'} {l s='Your account' d='Shop.Theme.Customeraccount'} {/block} {block name='page_content'} <section id="content" class="page-content"> {block name='page_content_top'}{/block} {block name='page_content'} <div class="row"> <div class="links"> <a class="col-lg-4 col-md-6 col-sm-6 col-xs-12" id="identity-link" href="{$urls.pages.identity}"> <span class="link-item"> {l s='Information' d='Shop.Theme.Customeraccount'} </span> </a> {if $customer.addresses|count} <a class="col-lg-4 col-md-6 col-sm-6 col-xs-12" id="addresses-link" href="{$urls.pages.addresses}"> <span class="link-item"> {l s='Addresses' d='Shop.Theme.Customeraccount'} </span> </a> {else} <a class="col-lg-4 col-md-6 col-sm-6 col-xs-12" id="address-link" href="{$urls.pages.address}"> <span class="link-item"> {l s='Add first address' d='Shop.Theme.Customeraccount'} </span> </a> {/if} {if !$configuration.is_catalog} <a class="col-lg-4 col-md-6 col-sm-6 col-xs-12" id="history-link" href="{$urls.pages.history}"> <span class="link-item"> {l s='Order history and details' d='Shop.Theme.Customeraccount'} </span> </a> {/if} {if !$configuration.is_catalog} <a class="col-lg-4 col-md-6 col-sm-6 col-xs-12" id="order-slips-link" href="{$urls.pages.order_slip}"> <span class="link-item"> {l s='Credit slips' d='Shop.Theme.Customeraccount'} </span> </a> {/if} {if $configuration.voucher_enabled && !$configuration.is_catalog} <a class="col-lg-4 col-md-6 col-sm-6 col-xs-12" id="discounts-link" href="{$urls.pages.discount}"> <span class="link-item"> {l s='Vouchers' d='Shop.Theme.Customeraccount'} </span> </a> {/if} {if $configuration.return_enabled && !$configuration.is_catalog} <a class="col-lg-4 col-md-6 col-sm-6 col-xs-12" id="returns-link" href="{$urls.pages.order_follow}"> <span class="link-item"> {l s='Merchandise returns' d='Shop.Theme.Customeraccount'} </span> </a> {/if} {block name='display_customer_account'} {hook h='displayCustomerAccount'} {/block} <a class="col-lg-4 col-md-6 col-sm-6 col-xs-12" id="log-out-link" href="{$logout_url}"> <span class="link-item"> {l s='Sign out' d='Shop.Theme.Actions'} </span> </a> </div> </div> {/block} </section> {/block}') in smarty_internal_templatecompilerbase.php line 283

at Smarty_Internal_TemplateCompilerBase->compileTemplate(object(Smarty_Dev_Template)) in smarty_internal_template.php line 197

at Smarty_Internal_Template->compileTemplateSource() in smarty_internal_templatebase.php line 155

at Smarty_Internal_TemplateBase->fetch('customer/my-account.tpl', null, 'layouts/layout-full-width.tpl', null, false, true, false) in SmartyDev.php line 41

at SmartyDev->fetch('customer/my-account.tpl', null, 'layouts/layout-full-width.tpl') in FrontController.php line 660

at FrontControllerCore->smartyOutputContent('customer/my-account.tpl') in FrontController.php line 644

at FrontControllerCore->display() in Controller.php line 225

at ControllerCore->run() in Dispatcher.php line 379

at DispatcherCore->dispatch() in index.php line 28

Link to comment
Share on other sites

  • 3 months later...

Bonjour Maxime

j'ai le même probleme: quand je me conect comme un client sur mon site je suis envoyé sur une page vide. j'ai contacté prestashop support et ils ont verifié que ça viens de mon theme Kidshop parce que dans theme classic c'est ok. Mais j'ai demandé aide pour ce theme et pas de reponse...

tu as trouvé comment reparer cet erreur?

Merci

Magdalena 

 

Link to comment
Share on other sites

  • 3 years later...

j'utilise un autre thème, avec un presta 1.7.8.4

et j'ai le même genre d'erreur.

Dès que je me déconnecte cela refonctionne mais si j'oublie de de mdéconnecter mes clients sont coincés sur une page blanche 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...