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Envio de desconto por subscrição de newsletter

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Bom dia, 

Estou a usar a versão do PrestaShop e pretendo oferecer um vale de desconto para os clientes que subscreverem a newsletter. 

Ja configurei o módulo, já traduzi o email a enviar ao cliente, no entanto quando alguém subscreve a newsletter nem recebe email a confirmar a subscrição nem o vale de desconto. 

Não sei o que poderá estar a impedir esta operação. Poderão ajudar me? 


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