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How to buy a addon?


_Veronika_

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Hello I'm trying to buy a GPDR module but I'm from Canary Islands and here we have another taxes different to VAT, then we are an Extra CEE zone, so we don't have VAT, but I can't remove the VAT from the shopping cart. Someone could tell me how I have to buy it without taxes? Thank you

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Hello there!

@veronica garcia In this case, here is what you need to do in order to get the correct taxes in your PrestaShop Addons account:
1. Login to your PrestaShop Addons account
2. Click on your name at the top right of the screen, then select "Adresses"
3. Create a new address (or select the existing one)
4. Select the country & pick "Canaries"
5. Save and exit.

It's kinda tricky but this should work. :)

Cheers,
Antoine

 

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  • 1 month later...
On 10/29/2019 at 3:33 PM, Antoine F said:

Hello there!

@veronica garcia In this case, here is what you need to do in order to get the correct taxes in your PrestaShop Addons account:
1. Login to your PrestaShop Addons account
2. Click on your name at the top right of the screen, then select "Adresses"
3. Create a new address (or select the existing one)
4. Select the country & pick "Canaries"
5. Save and exit.

It's kinda tricky but this should work. :)

Cheers,
Antoine

 

Antoine, what about dishonest sellers who sell a defective module and avoid contact later? I wrote to you in this matter a private message a few days ago, I bought a module which, despite the seller’s assurances, does not work. What I should do now?

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