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Desperately need professional help for weekend rate paid support. Backend doesn't come up.

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Hey guys,

Desperately trying to find an expert to provide paid support for our server. We were in middle of shipping upgrade parts to our 1500 + customers this weekend, which we realized  PayPal although correctly and successfully charging the customers but on return from PayPal our site was showing an error accrured (even thought the PayPal charges were correct and order was received successfully and paid for.  

We enabled PHP optimization couple of days ago but didn't check PyPal.  Up on google search one of our admins suspected permission issue tried to check files permissions using chown and chmod and now the backend doesn't come up at all. The frontend website is ok just the backend. 

I understand this is a weekend call and happy to pay for expert time for urgent weekend assistance rate,  

Do you have any time to help please? I really appreciated.

Very desperate here. 

Many thanks for your help. 

Regards... Steven

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I understand is weekend, I really appreciate your professional assistance and of course happy to pay weekend and urgent rates. 


Many thanks.. 

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11 hours ago, El Patron said:

you are most welcome, glad you contacted us.  happy selling el

Thanks so much @El Patron your help has been amazing. Your team has provided an amazing service. Just wow. 

Cheers... Steven



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