Jump to content
Aidelio

[SOLVED] Add to cart button does nothing in Prestashop 1.7.5.2

Recommended Posts

Posted (edited)

Hi everyone,

As title says, sometimes adding to cart does nothing - not even a pop up window with confirmation of it opens up. I sometimes manage to test-buy something with newly created users, but after that order buying from that user doesn't work anymore. Can't buy anything with unregistered users either.

Tried everything basic - cleaning cache, cookies, etc.

Also tried incrementing AUTO_INCREMENT value in ps_cart (answer written here https://www.prestashop.com/forums/topic/392573-solved-empty-cart-problem-1609). Doesn't change anything.

Shop url is http://www.avesa.lt/ ( if you test it, try buying something from section 'Perkamiausi' under 'Populiariausi Pasiūlymai' ).

Theme is called 'Wiser Pets Store Template'

 

I'm at my wit's end here guys, will appreciate any help. 

 

EDIT:

The debug mode on the site is always turned on, because whenever I turn it off, Back Office crashes and becomes unavailable. Could the main problem be related to that?

Edited by Aidelio
more information about problem (see edit history)

Share this post


Link to post
Share on other sites

to me it worked both the layer cart and adding to cart, https://i.imgur.com/m9IMH8r.png

Other than that I see lots of image not found errors and considering you have problems with debug off there is most likely you have some server issues, check your server logs.

Share this post


Link to post
Share on other sites
On 10/12/2019 at 10:59 AM, Rhobur said:

to me it worked both the layer cart and adding to cart, https://i.imgur.com/m9IMH8r.png

Other than that I see lots of image not found errors and considering you have problems with debug off there is most likely you have some server issues, check your server logs.

Yeah, I've fixed it some time ago. It was related to disabling debug mode. I've fixed it by the answer here, and the cart problem fixed itself with that.

The images seem to be all out of place and a lot of them gone due to overwriting them when importing products with xlsx file I guess. I tried backing up the product images folder before importing xlsx, then after importing uploaded it, but it just messed up

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...

Important Information

Cookies ensure the smooth running of our services. Using these, you accept the use of cookies. Learn More