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mowax

[SOLVED] "https://www." suddenly missing from all urls!

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Hi,

I  noticed today that suddenly all our website urls are now missing the "https://www." prefix. I've not changed any files or settings lately, so can't understand what has happened.

It used to be https://www.mysite.com, now it is only showing mysite.com. This is obviously going to be a SEO disaster if I can't fix it soon.

I checked in Shop Parameters > Traffic & SEO, and shop domain and SSL domain both point to www.mysite.com.

Under Advanced Parameters > Information, the store domain is shown as http://www.mysite.com

Please can anyone suggest what to try?? I'm beginning to panic

Thanks for any advice

 

Edited by mowax (see edit history)

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Ok, I think the panic is over. I just found out that google's chrome browser is now truncating urls to remove https and www, so that was the reason. I tested it with firefox to confirm and everything looks fine.

 

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