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prestashop no rellena los valores de cliente, numero pedido, etc al enviar correo de confirmacion de pedido

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Buenas,

Cuando alguien realiza un pedido en mi tienda www.tiendgrillos.es el correo que recibe esta con los valores sin rellenar (first name, last name, order nº) (myshop) (ADREES) TODO

parece que enviase solo la plantilla sin ninguna modificacion.

nose como solucionarlo.

gracias

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Hola, alguien podria ayudarme..??por mas que busco solucion no doy con que puede estar pasando.

gracias

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