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Found 6 results

  1. Hi All When a customer places an order and then the status is set to 'Delivered' (therefore reducing stock) -- should the stock movement page display an item stating that the stock has been reduced because of a "Customer Order" Any help would on the matter be greatly appreciated!
  2. Hello. I've got an error in Stock>Stock Movement. Looks like shop working well just in Stock Movement goes to this error: [PrestaShopDatabaseException] Unknown column 'wpl.zone' in 'field list' SELECT SQL_CALC_FOUND_ROWS a.* , CONCAT(pl.name, ' ', GROUP_CONCAT(IFNULL(al.name, ''), '')) product_name, CONCAT(a.employee_lastname, ' ', a.employee_firstname) as employee, mrl.name as reason, stock.reference as product_reference, stock.ean13 as product_ean13, stock.upc as product_upc, w.id_currency as id_currency, w.name as warehouse_name, so.reference as supply_order_reference, a.id_supply_order as product_id_supply_order, CONCAT(wpl.zone, ";", wpl.sous_zone, ";", wpl.location) as location, stock.id_product, stock.id_product_attribute, sign FROM `ps_stock_mvt` a INNER JOIN ps_stock stock ON a.id_stock = stock.id_stock LEFT JOIN `ps_product_lang` pl ON ( stock.id_product = pl.id_product AND pl.id_lang = 1 AND pl.id_shop = 1 ) LEFT JOIN `ps_stock_mvt_reason_lang` mrl ON ( a.id_stock_mvt_reason = mrl.id_stock_mvt_reason AND mrl.id_lang = 1 ) LEFT JOIN `ps_warehouse` w ON (w.id_warehouse = stock.id_warehouse) LEFT JOIN `ps_product_attribute_combination` pac ON (pac.id_product_attribute = stock.id_product_attribute) LEFT JOIN `ps_attribute_lang` al ON ( al.id_attribute = pac.id_attribute AND al.id_lang = 1 ) LEFT JOIN `ps_supply_order` so ON (a.id_supply_order = so.id_supply_order) LEFT JOIN `ps_warehouse_product_location` wpl ON (wpl.id_product = stock.id_product AND wpl.id_product_attribute = stock.id_product_attribute) WHERE 1 GROUP BY a.id_stock_mvt ORDER BY a.`id_stock_mvt` ASC LIMIT 0,50 at line 635 in file classes/db/Db.php 629. WebserviceRequest::getInstance()->setError(500, '[SQL Error] '.$this->getMsgError().'. From '.(isset($dbg[3]['class']) ? $dbg[3]['class'] : '').'->'.$dbg[3]['function'].'() Query was : '.$sql, 97); 630. } 631. else if (_PS_DEBUG_SQL_ && $errno && !defined('PS_INSTALLATION_IN_PROGRESS')) 632. { 633. if ($sql) 634. throw new PrestaShopDatabaseException($this->getMsgError().'<br /><br /><pre>'.$sql.'</pre>'); 635. throw new PrestaShopDatabaseException($this->getMsgError()); 636. } 637. } 638. 639. /** DbCore->displayError - [line 325 - classes/db/Db.php] - [1 Arguments] DbCore->query - [line 501 - classes/db/Db.php] - [1 Arguments] DbCore->executeS - [line 2791 - classes/controller/AdminController.php] - [3 Arguments] AdminControllerCore->getList - [line 233 - controllers/admin/AdminStockMvtController.php] - [6 Arguments] AdminStockMvtControllerCore->getList - [line 193 - override/controllers/admin/AdminStockMvtController.php] - [6 Arguments] AdminStockMvtController->getList - [line 1992 - classes/controller/AdminController.php] - [1 Arguments] AdminControllerCore->renderList - [line 186 - override/controllers/admin/AdminStockMvtController.php] AdminStockMvtController->renderList - [line 1768 - classes/controller/AdminController.php] AdminControllerCore->initContent - [line 312 - controllers/admin/AdminStockMvtController.php] AdminStockMvtControllerCore->initContent - [line 180 - classes/controller/Controller.php] ControllerCore->run - [line 373 - classes/Dispatcher.php] DispatcherCore->dispatch - [line 54 - admin/index.php] Does anyone can help me solve this problem???
  3. I'm using Presta 1.5.3.1 and i've noticed that when i cancel an order which contains a package (2 separate products declared as a product), the stock movement does not work. This means that when the order goes to status "canceled" or "Payment error", the products' quantities do not increase. For example: step 1: The initial quantities for product_A = 500 pcs and product_B = 500 pcs. step 2: My package contains 1 x product_A and 1 x product_B. step 3: after i order 1 pcs of package_A_B, the quantities in Back Office are: product_A = 499 pcs and product_B = 499 pcs. step 4: when i cancel the order, the quantities remain the same, they do not increase, as they should. How can i solve this? Thank you!
  4. When an item is ordered from my store, Stock Movement is automatically decremented by the number of items ordered, and the Reason is set to 'Order'. eg Product Name:No Moo Piquant Quantity: -1 Reason: Order ID Order:1542 If I cancel the order, the Stock Movement does not increase to take account of the cancelled order. What I would like to see is for the Stock Movement to be automatically incremented: eg Product Name:No Moo Piquant Quantity: +1 Reason: Cancelled Order ID Order:1542 Does anyone know if there is there something I need to set in the Back Office for this to happen for cancelled orders?
  5. Missing stock movement: I found some confusing issues with this feature. Among other things, when you do research on a particular item, the date of the stock movement does not appear automatically. You must click on the item to review the same list displayed with different header. But it does not matter, once you figure this out... But what's weird is that the last line shows the initial quantity, and the reason given is "Missing stock movement" (which is untrue). In addition, the shown date is today, not the date of the initial quantity. In short, it is confusing ... (see img attached)
  6. Hi, I would like to seek your opinion. I have a client with a retail store and online store. How best to control the stock movement? How do i ensure the stock quantity is correct since the stock are shared between the online system and the retail store (brick and motar)?
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