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Found 21 results

  1. Hi, we need help showing sale prices for products that have a set of specific prices for single combinations. Products have price set for each combination (color + size). When we set a percentage reduction on all combinations, even with currency or country priority, the sale price does not show. Combination price has priority on specific prices and on catalog price rules. Is there a workaround on it that avoid change to several combination prices? Many thanks for your precious help.
  2. Hi guys, * The problem is the very slow ajax 9 times out of 10 when trying to add a cart rule by selected products in the back office -> Price rules -> Cart rules -> Conditions (tab). * When i i go to the 'Conditions tab' and next to 'Restrictions' i mark 'Product selection' i am able to select products form the list and add them to the chosen cart rule. * When i select a product from the list and press 'Add', the product is added with ajax and moved to 'Selected' but it takes at least 10 seconds and sometimes i even get a timeout. * This is a pure Prestashop code, not a module. I was wondering if anyone has ever had a problem like this? I am attaching the screen shots. Thanks!
  3. Hi, Is it possible to combine two or more catalog price rules? Lets say i have products from producers A,B and C. Anyone who registers as a customer will get 10% discount on A, B and C. But A is also on sale for everyone with a 5% discount. So for a registered member the discount on products from producer A would be 15%. Is this possible?
  4. Hi, I'm getting crazy about to simple problems. Catalog price rules are not applied like I would love to see it. The result should be quiet simple. Product A = retail price: € 86 = Sell price = € 74 ----> € 12 discount is managed by the csv import & works perfectly On this € 67 I would do a simple EXTRA discount off 15% so the final price needs to be: € 62.90 The extra discount should only be for a few days available. I did set a catalog price rule, this is also perfectly showing in the product detail page. But in diffent browser I get different results (never is catalog price rule applied): Google Chrome = only the first specific pricerule is applied. ( € 86 ---> € 74) Mozilla Firefox = strongly wrong = showing retail price : € 71.07 ---> also same discount as in chrome (€12) ---> € 59.07 when I refresh or I buy the product & I trhow this in the basket, numbers are changing to the same as in chrome.... Strongly wrong information to the potential customer! Edge = the same result as chrome How could I manage the EXTRA 15% discount? & How could I manage the difference between chrome & firefox ---> settings are completely the same, all tested in private window & cleared cache ...
  5. I want to modify Cart Price Rule class in a way such that when a certain condition meets in a cart, the price would update (i.e a cart rule will be applied) - the action I wish to apply isn't in the Cart Rule Admin office. I was thinking of using HOOKS. And in one of the cart hooks I can capture the cart & its products and see if the cart matches my condition, and if it does how would I go about updating the price of the whole cart programmatically?
  6. Hello Prestashop-users, This is my first time at this forum and i have a problem which i cannot solve. After removing some products and sub-categories suddenly all the products are reduced with 10 euro. The products which were reduced before by myself are also changed in the same reduction of 10 euro. The price rules in Prestashop is empty, there is no special price rule. Can somebody please help? (using PS 1.6.1
  7. Hello, For the moment, I can only apply a Catalog Price Rule within a single product (and its combinations) at a time. It is like the Catalog Price Rules are too restrictive, by default. Being restricted to apply to combinations of a given product only, but not taking into account the other combinations from other products that have the same attribute... My need: I need Catalog Price Rules to be applied to all items that bear the same attribute. Example: Some of my products may be offered by colors and materials. One of the product attribute is its length, for instance. Product ID 1 is red and made of material A. Product ID 1 has combinations: 30cm, 1 meter, 249 meters. Product ID 125 is blue and made of material B. Product ID 125 has combinations: 30cm, 1 meter, 249 meters. And so on... How to set a Catalog Price Rule so that any and all 1 meter product combination quantities, that is added to the shopping cart, get discounted (even if those 1 meter combinations are from many different product IDs)? Help! Best Regards
  8. Prestashop at 3:00 pm all my products were showing correct pricing at 3: 45 after adding 5 more products, specific pricing for all 100 products stopped working. When I click on edit product - specific price for all products is visible but in the Front Office and Back Office final price of the product does not include specific price. Basically after adding 5 product more to my list - Specific pricing completely stopped working. What is the possible issue? Please help. P.S No other changes were made since only I have access to Back Office.
  9. Hi, I want to make a price rule where all products in a category ends up with the same final price, even dough the products have various base prices. Prestashop only allows me to enter a reduction value or percentage to the base price, but I need to enter a final price instead. Any help will be highly appreciated !?
  10. Upgraded from PS 1.4 to One problem: When I go in the backoffice to "Price Rules", I have 3 options: 1. vouchers 2. catalogue price rules 3. marketing The first option however should be 'cart rules' (to set vouchers). But it's not there and the label is voucher instead of cart rules. When I click on the button 1 ('vouchers'), I get an error saying 'Controller not found'. See attachment. I've tried to find out if it's a translation problem, but can't find it. Is this a bug? Anybody recognizes this problem? I'm really in need of an answer, vouchers (cart rules) are important!! cartrule.pdf
  11. Hi! We have a shop set up on and Price Rules is not functioning as it should anymore. We don't know what caused the issue but it might be because of some sloppy programming that was implemented by one of the previously assigned programmers who fixed bugs on the website. problems with Price Rules: -------------------------- 1. The loading time takes ages for opening up already set up cart rules or creating new ones. -------------------------- 2. We can not open our product lists or any other (choose button is not working) -------------------------- 3. In developer mode we get a fatal error at the bottom of the price rule page when opening another rule. Fatal error: Out of memory (allocated 759431168) (tried to allocate 237291722 bytes) in ........../public_html/fort/tools/profiling/Controller.php on line 287 CONTROLLER.PHP 283 private function sizeofvar($var) 284 { 285 $start_memory = memory_get_usage(); 286 try { 287 $tmp = Tools::unSerialize(serialize($var)); 288 } catch (Exception $e) { 289 $tmp = $this->getVarData($var); 290 } 291 $size = memory_get_usage() - $start_memory; 292 return $size; 293 } I was planning to solve the issue by re-uploading all files related to the Price Rule functions, but which files should I re-upload? Or is there another way to solve these issues? Has anybody else encountered this? Support would be amazing! thank you!!
  12. My client wants the following sale this weekend: All full-price shoes costing €80 or more will be reduced by 20%. Please note that some products in the shoes category are also in another category. Any products that are also in this other category should be excluded from the price reduction. I'm trying to figure out how this could be achieved and any help is appreciated! I simply cannot find a way of excluding products that are in a specific category from a sale. All conditions seem to centre around the categories they're IN only. Thanks!
  13. Hi, I have not seen any topic similar to this one, so I have just opened this. Hope somebody can help me with this. I've got a supplier with more than 40 products, which I sell in my online store and we would like to apply this rule: "Buy 6 and get one free" but applied to product type, that is: . If you buy 6 units of Product X1 of supplier Y, you get 1 unit of product X1 free . If you buy 6 units of Product X2 of supplier Y, you get 1 unit of product X2 free . If you buy 6 units of Product X3 of supplier Y, you get 1 unit of product X3 free [...] . If you buy 6 units of Product X40 of supplier Y, you get 1 unit of product X40 free Considering that the following rule can not be applied: . If you buy 3 units of Product X1 of supplier Y and 3 units of Product X2 of supplier Y, I cannot get 1 unit free. I can do this individually, that is, creating 40 price rules. As i have to show this promotions in the customer cart, the problem I found is that I get a very big list of promotions in the customer cart transforming it in a mess. In addition, supplier Y also offers a 12+3 promotion, so I would have to create 80 cart rules. I have tried all possibilites, but have not found an easiest way to do this. Does anybody knows how to simplify this? any modules? anyway? Thank you so much in advance,
  14. Using PrestaShop v I would like to know how to configure Price Rule for certain discount for this condition - Limit to first 100 customer - Only 1 product (example Product A) - Only can 1 item per customer - Discount for 90% I read this post http://www.prestashop.com/forums/topic/260876-voucher-for-one-category-and-one-qty/?do=findComment&comment=1325229, still can't find any solution for it. The problem I faced that I selected Product A x 2 and it give 90% for each item. I would like only 1st item get 90% discount and 2nd item is normal price.
  15. Upgraded from 1.4.9 to 1.5.6. Some products have a Price Rule, others don't. In the new version the Price Rule is applied to all Products. But even worse, on the Products where the Price Rule mustn't be applied, the Rule is not shown so I cannot delete it from the product. Can I somewhere via FTP alter a setting in a file that Price Rules mustn't be applied?
  16. So I'm trying to set up a Catalog Price Rule for my shop but whenever I do, it shows the price of the product as £0.00 - whatever discount I put on it this always happens. It goes into the cart perfectly so I would assume there's an issue with the Product page's coding but I can't for the life of me work it out! This is REALLY urgent and a major issue PLease help!!
  17. Hi. Is it possible to make a discount based on the total weight of some of the goods in the cart. example: I sell beef in packages of 2 kg. Pork in packages of 1 kg. And I also sell computers (just an example . If a customer buy both meat and the computer, then the discount shall only apply on the meat and not the computer. The discount shall apply on the meat when the cart contains a total of 10 kg meat = 5 % discount, 20 kg = 10 % discount and 30 kg = 15 % discount. Thank you. Lars.
  18. Hi. Is it possible to make a discount based on the total weight of some of the goods in the cart. example: I sell beef in packages of 2 kg. Pork in packages of 1 kg. And I also sell computers (just an example . If a customer buy both meat and the computer, then the discount shall only apply on the meat and not the computer. The discount shall apply on the meat when the cart contains a total of 10 kg meat = 5 % discount, 20 kg = 10 % discount and 30 kg = 15 % discount. Thank you. Lars.
  19. Hi! I have set up a catalog price rule that should apply to a specific group of customers "Wholesale Customers". I have set it up to apply to a certain product category... and basically if anyone purchase 6 or more of anything in that category, they should receive 10% off that portion of their purchase. If they purchase12 or more in the category, they should receive 15% off and 24 or more, 20% off. I have it all set up showing the category, and all attributes that are within that category, but still nothing is showing up when I add the correct quantity to the cart. Can anyone tell me what I might be doing wrong? I am using I have disabled the theme I am using and went to the DEFAULT theme and the problem still exist... so it is not a problem with the theme. I need Help and I need it as soon as possible! Thank you in advance!!!
  20. Hi guys, I have this big issue I can't find out how to fix. Firstly I had a PrestaShop 1.4 running in a sub-domain in my domain. Eg. shop.mydomain.com --- I decided to upgrade to PrestaShop --- During this upgrade I had problems with mainly the theme, smarty and redirection. Now I got most things working fine, the issue is with the new Cart Rule system. I created a cart rule, set all conditions properly, actions, etc. and logged in using my test user. I noticed the voucher was not in my test user vouchers list even though I didn't assign a voucher code, I left it blank for system to auto enable the voucher for my test user... So I tried to modify my rule and add a code to it (randomly created by system), logged in as my test user again and went to the cart to add my new voucher code. There was no voucher input field at all. The cart does not display the field for customer to type a voucher code, it's just blank. I tried changing many settings such as cache, URL rewriting, one page checkout, 5 steps checkout, tried enabling Force Compile and disabling cache, tried different web browsers, cleared browser cache and cookies uncountable times, tried re-uploading all original files within original Prestashop folder which the name had anything to do with cart-rule, price-rule, order, cart, etc.. Now I'm using the default theme, with no modifications besides coloring and center column width. My setup is basically original, fresh from PrestaShop download page. What I find intriguing is, I have another PrestaShop installed at another subdomain, Eg. another.mydomain.com --- this shop works jubilantly, everything including the Cart Rule system, works like a charm! Is anyone able to pleeeeeeeeeease help me with this??
  21. Hello Everyone, I tried to google and search for solution for this. My marketing promotes that Product is sold for amount 12990 but every other costs 9990 . How do I set this in my prestashop ? I don't want to use percentages as my competition is also doing this kind of promotion and it might seem too awkward - I don't want to loose my customers. Thank you !
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