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Showing results for tags 'mail alert'.
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Hola! Actualmente trabajamos con el Módulo My Alerts para que el usuario en el front se suscriba a un alerta de nuevo stock, para productos sin existencias. Nos gustaría recibir también nosotros un aviso cada vez que un cliente se suscribe a la alerta de un producto para conocer el interés y valorar la oportunidad de reponer stock; si ya pudiéramos tener una tabla con cada producto sin stock y el número de interesados sería fenómeno. Alguien podría darme alguna idea? Gracias de antemano -
Hello, everyone! For some reason, the download button isn't appearing in the Prestashop Market Place. When I go to the modules catalog in the backoffice, look for the module and click on the "free" buttom, it redirects me to the Marketplace and I have the same problem. Prestashop 1.7.4.2 Thanks for the help in advance!
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Hi, I have some problem with the Mail alert addon from Prestashop. I'm recieving an email that I don't know where it's coming from because I don't know where it's configured from. It generates a discount without having given permission to do so. Someone with the same problem? Thanks beforehand. Regards.
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Bonjour, J'ai un site sur Prestashop 1.7.6.9 sur lequel j'ai activé le module mail alert, pour recevoir les emails de commandes et de stocks bas. Aucun soucis pour les commandes, mais pour les stocks bas les mails ne sont pas envoyés correctement : - Les 2 emails (commande et stock), doivent être envoyés au même email "A" - Je renseigne donc A en tant qu'unique destinataire des emails dans les paramètres du module - Aucun soucis pour les commandes qui sont bien envoyées à A - Mais les stock sont envoyés à tous les membres de l'équipe (donc toutes les personnes ayant un compte admin, qu'il soit SuperAdmin ou commercial), c'est assez problématique. Cet email là utilise le template email "productoutofstock" de base de Prestashop et non celui du module (pour les reconnaitre c'est facile, de base dans celui de prestashop le nom du produit en rupture de stock n'est pas indiqué). - J'ai essayé d'ajouter un 2e email B dans les paramètres du module : ça résout le problème dans le sens où l'email stock est bien envoyé à A et à B uniquement. Le template email utilisé est alors bien celui du module. - Mon problème étant que dans ce cas B reçoit aussi les commandes, et seul A doit les recevoir Comment faire pour que les emails stocks s'envoient correctement à une seule personne ? J'ai cherché sur moult forums sans trouver de réponse, ni même de problème similaire. A noter que j'ai une autre boutique en 1.7.6 sur laquelle le même problème se pose. D'avance merci !
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Dear all I have another problem regarding the email alert module. All emails are fine except the customer email about product availability (in case a product has 0 quantity and a user clicks on the link to inform him as soon as the product is on stock again). The email is being sent out, but empty. I have checked the email templates in modules/mailalerts/mails/lang/customer_qty.html.. I can't find to seem why this email is empty... Any advice is highly appreciated Cheers Oli
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Hello tout le monde! J'ai un assez gros problème sur ma boutique prestashop: tous les mails transactionnels (paiement accepté, commande en cours de préparation, commande expédiée...) ne s'envoient plus. Même en faisant un mail test, je ne reçois rien. Mes clients commencent à se plaindre de ne rien recevoir depuis maintenant quelques jours et je ne trouve pas sur les forum existants de réponse à ma question. - Nous sommes sur Prestashop 1.6.1.17 - Hebergement par OVH - Je viens d'activer mail alert (qui ne l'étais pas) mais ça ne change rien - Méthode d'envoi de mail: J'utilise bien la fonction mail() de PHP Si vous avez une solution, vous me sauveriez réellement !! Très belle journée, Roxane -
buenas, he actualizado mi tienda virtual a la ultima versión de prestashop, ya que me lo han recomendado, todo ha ido bien, excepto por algunas configuraciones con el modulo de PayPal y en este caso, el modulo de alerta de correos. El propietario no recibe correo de pedidos realizados, ni la persona que los realiza, ademas, he cargado algunos productos y la notificación de bajo stock se activa y manda una enorme cantidad de correos. Cuanto he intentado modificar el modulo en la configuración, puedo acceder pero luego de intentar guardar los cambios me dice "Página no encontrada", He intentado ya con varios módulos y nada, al parecer es un error en la actualización, pero no se cómo solventar, Agradezco la ayuda que me puedan dar con este tema, Gracias de antemano!
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Bonjour , Sur ma boutique , j'ai deux packs de produits , je voudrais si le client a commandé l'un des deux produits , un email de la part du mail alert lui sera envoyé y compris un fichier xls . j'ai changé le template mail en ajoutant un lien vers ce fichier , le problème que ce lien s'affiche toujours , peut t-on ajouter une condition pour le restreindre que pour les deux produits en question ?? une proposition s'il vous plâit
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Buenos días, necesito saber como quitar el número de teléfono (del cliente) en la plantilla de email "New Order" en el módulo "Mail Alert". Tanto en la "Dirección de Entrega" como en la "dirección de Facturación". Necesito hacer esto para que el proveedor no se ponga el contacto con el cliente. Solo que pueda hacerlo a través nuestra. Un saludo.
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Bonjour, Sur Prestashop 1.6, le module Mail Alert permet aux visiteurs de s'inscrire en front sur une page produit pour recevoir une alerte lorsque le produit est à nouveau en stock. Je souhaiterai que l'email d'alerte parte seulement si le stock du produit est > 10. Comment puis-je réaliser cela ? Cordialement, AM -
At the moment the module Mail Alert send me an email when there is a new order BUT the module send me an email with fields FROM: ; TO: and REPLY-TO with my email. I want to change the email field Reply-To be the same as customer email and when I reply to be FROM: (my email) -- TO: (customer email) is it possibe? thank you! -
Hi friends, Have a lot of posts because this problem with module mail alert (prestashop official), about as show only product out of stock: Insert this code in line 450 more or less: <!-- Out of stock hook --> {if (!$allow_oosp && $product->quantity <= 0) OR !$product->available_for_order OR (isset($restricted_country_mode) AND $restricted_country_mode) OR $PS_CATALOG_MODE} <div id="oosHook"{if $product->quantity > 0} style="display: none;"{/if}> </div> {$HOOK_PRODUCT_OOS} {/if} I use prestashop 1.6.0.9 -
Hi, We have a back end cron job that updates inventory directly to the database. Because of that our customers are not receiving an email alert when a product is available because it never gets triggered on update. I would like to set up a cron job that will run the mail alerts after the inventory is updated every day. Can you tell me what the mechanism is that triggers the mail alerts? Any suggestion on how to accomplish this? Hubby is a developer and is hoping there would be a better solution with the code available than to have to redo the entire thing from scratch to work with our inventory updates. Thanks for any insight! -
Hello, We use mail alerts to send out the merchant email telling us when we have a new order. The issue is it sends out an email even if there is a payment error. If the customer writes in a comment then it removes the payment error comment from the authorize.net module. This makes it look like a legitimate order. In a perfect world we would like it to stop sending emails to the merchant if there is a payment error. Is this possible? Under statuses it is set that payment error does not send email but it still does. We are using prestsahop 1.4.4.1 Thanks -
Hello All, I am using PS 1.6.0.14 In my shop , Only New order emails are not getting triggered. All other mails are working fine like new customer , product out of stock etc. Translations for all the languages are also available under mail templates. Please help me out
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Hi Default text version of mail to merchant, new_order.txt, includes table html for product, billing and delivery address. I have solved that for the delivery and invoice address in mailalerts.php but cannot work out what should replace '{items}' => $items_table, How do we tidy that up to get rid of the unwanted html in the email please? Thanks
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Hii, i just realize my prestashop 1.6.0.6 doesn't have mail alert module, i have tried to re-download it, but i still can't see mail alert module on it. i see these guy on forum has mail alert module on their prestashop 1.6, http://www.prestashop.com/forums/topic/317602-mail-alert-template-has-changed/?hl=%2Bmail+%2Balert&do=findComment&comment=1606964 http://www.prestashop.com/forums/topic/320105-mail-alerts-v325/?hl=%2Bmail+%2Balert&do=findComment&comment=1619449 i need mail alert module to notify me if the new order is placed, can somebody tell me how to get it? Thanks.
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Hi, can you please clarify changing of mail alert templates? I tried to change .html file in folder mail/cs and event trough the backoffice localization -> translation -> email templates, core, cs Even when view of template in backoffice localization is correct real sended mail is always old template. How is it possible? Cache was deleted. Thank you very much. EDIT: SOLVED I didn't figure it out why email template updates take no effect but I create new template based on old template (with new name e.g. shipped.html to shipped_new.html) make changes and change order state to new template in backoffice -> order statuses. NOTE: Attention! When you are creating new email template you have to create it in all language folders (e.g. mail/cs/shipped_new.html, mail/en/shipped_new.html and so on). And don't forget to create shipped_new.txt template too).-
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Hi, This has been already asked here, but i still couldn't find any proper answer.. We are using PS 1.4.7, and it's still working properly. And our problem is that even when there's payment error of an order, we are still getting "new order notification" from mail alerts module. Well, this is fine, however, is there a way to know if the status of the order is "payment error" or not? or at least, can we place on the email template the status (if "payment accepted" or "payment error") of the new order? I hope someone can help me on this issue. thank you.
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Mail Alert to admin on order except for 1 customers' group
Jaguaro posted a topic in Core developers
Hi, I would like to customize Prestashop 1.6 in a way that allows to: - send automatic mails to an admin / vendor when a order is placed - except when 1 specific customers' group places orders (this specific customers' group refers to our Point of Sale System, which does not require manual order management). At the moment I can use Mail Alert but I can't block a customers' group. Any advice? Thanks in advance. C -
Hello. I'm going crazy with: new_order.html of module "mail alert" I need to receive the new_order alert with: reference - product name - PRODUCT IMAGE - price - quantity - etc... as image attached. Please, i'm going crazy from 1 week! I use ps 1.6 Thx in advance!
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We have prestashop 1.5.6.2 with mail alerts module 3.3 running and faced the following problem. We got an order for product A. The customer later called us and asked to change the product from A to B. We did this change directly in the back office. However, no new mail alert was generated when replacing the product. The stock employee sent the wrong product A based on the initial mail alert. Since he did not receive a new alert, he wasn't able do determine the changed order. Is there a way to send mail alerts also if an order has changed, specificly if the product(s) change? Any help is appreciated. -
Salve, dopo aver fatto l'aggiornamento da 1.4.8 a 1.5.6 ho riscontrato il problema che una volta fatto un ordine non arriva l'email di notifica, così ho visto se il modulo era configurato correttamente ed è ok (nella versione precedente andava benissimo) poi sono andato in Parametri Avanzati--> Email e ho verificato se arriva l'email di test. Qui arriva il secondo problema e cioè se clicco su invia email di prova il messaggio è in rosso: Errore: controlla la tua configurazione ok e l'email di prova non so se erroneamente o correttamente arriva, ora chiedo visto il messaggio e visto il modulo che non invia l'email di notifica come posso risolvere? Grazie
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Moin moin, mir ist das schon länger ein Dorn im Auge, nun muß ich endlich mal was machen. Und zwar gibt es ja das schöne Modul "Email Benachrichtigung". Ist auch installiert und konfiguriert. Aber es gibt keine Emails ab. Weder benachrichtigt es mich als Admin über neue Bestellung, Produkt Qty-unterschreitung noch sonstewas. Woran kann das denn liegen. Denn ebenso wird im Produkt nicht angeboten, das ein Kunde sich eintragen kann, wenn ein Produkt ausverkauft ist, das er bei Wiederbestellbarkeit benachrichtigt wird. Nun 1,5 Fragen: Warum funktioniert der mißt nicht? Und (falls ersteres das folgende Problem nicht löst): wo wird mit welchen Code denn die Benachrichtigung in die Produktseite eingefügt? Via product.tpl? Weil ich habe ein anderes Theme und würde das dann da auch gerne nutzen. Danke meine Mitstreiter... -
Hello. Mail alert module v.2.20, send mail "out of stock" every order placed, and totally ignoring the minimum quantity stock configured for alert. Example: Ipod: 10 pc. new order: -1 pc. total stock: 9 pc. Minimum quantity for sending alert: 3 pc. Mail sent (when it shouldn't). How can be fixed ? I think the code interested is in /modules/mailalerts/mailalerts.php public function hookUpdateQuantity($params) { global $cookie; if (is_object($params['product'])) $params['product'] = get_object_vars($params['product']); if (is_array($params['product']['name'])) $params['product']['name'] = $params['product']['name'][(int)Configuration::get('PS_LANG_DEFAULT')]; if (isset($params['product']['id_product'])) $params['product']['id'] = (int)$params['product']['id_product']; $qty = (int)$params['product']['quantity']; if ($qty <= (int)(Configuration::get('MA_LAST_QTIES')) AND !(!$this->_merchant_oos OR empty($this->_merchant_mails)) AND Configuration::get('PS_STOCK_MANAGEMENT')) { $templateVars = array( '{qty}' => $qty, '{last_qty}' => (int)(Configuration::get('MA_LAST_QTIES')), '{product}' => strval($params['product']['name']).(isset($params['product']['attributes_small']) ? ' '.$params['product']['attributes_small'] : '')); $id_lang = (is_object($cookie) AND isset($cookie->id_lang)) ? (int)$cookie->id_lang : (int)Configuration::get('PS_LANG_DEFAULT'); $iso = Language::getIsoById((int)$id_lang); if ($params['product']['active'] == 1){ if (file_exists(dirname(__FILE__).'/mails/'.$iso.'/productoutofstock.txt') AND file_exists(dirname(__FILE__).'/mails/'.$iso.'/productoutofstock.html')) Mail::Send((int)Configuration::get('PS_LANG_DEFAULT'), 'productoutofstock', Mail::l('Product out of stock', (int)Configuration::get('PS_LANG_DEFAULT')), $templateVars, explode(self::__MA_MAIL_DELIMITOR__, $this->_merchant_mails), NULL, strval(Configuration::get('PS_SHOP_EMAIL')), strval(Configuration::get('PS_SHOP_NAME')), NULL, NULL, dirname(__FILE__).'/mails/'); } } if ($this->_customer_qty AND $params['product']['quantity'] > 0) $this->sendCustomerAlert((int)$params['product']['id'], 0); } How can be fixed ? PS: 1.4.7.3 Thank you.
