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Found 3 results

  1. Hello everybody, I have a massive problem after installing an invoice module because myshop is not working anymore. I had to install the module manually using the Filezilla ftp program and I succeed, too. But unfortunately I just figured out that the myshop-view does not work anymore. All I get are errors and I can' t see the frontoffice of my shop anymore It is very upsetting because it DID work before ans now I do not even why the problems occur. I first got the: " Internal Server error 500 " which can have many reasons. Then I got the error screen: 0% An error occured (Screenshot below) And from time to time I also get the error report, that APACHE is not working correctly. I am really lost at this point and I would be very thankful for each kind of help because I am the only one here at the company who is responsible for the shop so i have no one to ask and to be honest I am not the best PS expert :// Greetings.
  2. Hi, I get 500 server error when i import products in csv. it's about 400 items with img urls. i tried include / exclud img urls, break up less than 100 items, adding up codes on .htaccess to maximize running time. but was not working. and i had a look up the error log saying all the category - subcategories are not existing. please give me a hand.. [Mon May 22 15:46:21 2017] [error] [client] File does not exist: /home/tilemark/public_html/porcelain-tiles [Mon May 22 15:45:20 2017] [error] [client] File does not exist: /home/tilemark/public_html/954-home_default_2x [Mon May 22 15:44:45 2017] [error] [client] File does not exist: /home/tilemark/public_html/4-tiles [Mon May 22 15:41:17 2017] [error] [client] File does not exist: /home/tilemark/public_html/913-home_default_2x [Mon May 22 15:40:14 2017] [error] [client] File does not exist: /home/tilemark/public_html/adhesive [Mon May 22 15:39:53 2017] [error] [client] File does not exist: /home/tilemark/public_html/tools-adhesive [Mon May 22 15:39:32 2017] [error] [client] File does not exist: /home/tilemark/public_html/tools-adhesive [Mon May 22 15:38:40 2017] [error] [client] File does not exist: /home/tilemark/public_html/robots.txt [Mon May 22 15:38:35 2017] [error] [client] File does not exist: /home/tilemark/public_html/233-home_default [Mon May 22 15:37:19 2017] [error] [client] File does not exist: /home/tilemark/public_html/922-home_default_2x [Mon May 22 15:34:46 2017] [error] [client] File does not exist: /home/tilemark/public_html/search [Mon May 22 15:34:36 2017] [error] [client] File does not exist: /home/tilemark/public_html/32-polished [Mon May 22 15:33:19 2017] [error] [client] File does not exist: /home/tilemark/public_html/901-home_default_2x [Mon May 22 15:32:33 2017] [error] [client] File does not exist: /home/tilemark/public_html/adhesive [Mon May 22 15:29:16 2017] [error] [client] File does not exist: /home/tilemark/public_html/754-big_default [Mon May 22 15:28:01 2017] [error] [client] File does not exist: /home/tilemark/public_html/mosaic [Mon May 22 15:27:24 2017] [error] [client] File does not exist: /home/tilemark/public_html/porcelain-tiles [Mon May 22 15:26:52 2017] [error] [client] File does not exist: /home/tilemark/public_html/porcelain-tiles [Mon May 22 15:25:18 2017] [error] [client] File does not exist: /home/tilemark/public_html/882-home_default_2x [Mon May 22 15:25:00 2017] [error] [client] File does not exist: /home/tilemark/public_html/search [Mon May 22 15:22:59 2017] [error] [client] File does not exist: /home/tilemark/public_html/primer [Mon May 22 15:22:34 2017] [error] [client] File does not exist: /home/tilemark/public_html/tools-adhesive [Mon May 22 15:21:15 2017] [error] [client] File does not exist: /home/tilemark/public_html/980-home_default_2x [Mon May 22 15:19:24 2017] [error] [client] File does not exist: /home/tilemark/public_html/adhesive
  3. Hi there, I'm experiencing Slow Load Time & HTTP 500 Internal Server Error issue on my website. This is experienced from the front end with most webpages. I'm not trying to do anything exhaustive, just browse the site's pages. I've followed this advice http://www.prestashop.com/blog/en/the-500-internal-server-error-explained-solved/: - turned on Error Reporting in PrestaShop: with no improvement - adjusted Permissions: with no improvement - regenerate .htaccess file: with no improvement I have cPanel error logs if you would like to view them? Thank you
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