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Showing results for tags 'impossible to add product'.
Hi there, I use Prestashop for my online store, everything was working perfectly until yesterday. I am not an expert user on Prestashop, but have found it easy enough to do the installation and maintain the site - I do have a little help from a web developer, but he does not know Prestashop well. Most problems are resolved by googling and going through forums, but I am stuck on this one. I am still on version 22.214.171.124. My shoppers are not able to add products to their cart - it says that it is impossible to add products to the cart. It does however, still add the product to the cart, after another product is selected. I have read up on a few of the forum topics and see that most have to do with: - memory allocated, which we've checked and is fine - paypal and payment gateways - I do not use paypal - there was an mbstring error on the config settings page, which we changed, but the error remains. Please find a screenshot of the error attached. Can anyone assist please and let me know things I can check? Or if additional information is required to check. Thanks!!
Hello Everyone, We are facing an error on our website after we upgraded it to the latest version of Prestashop i.e. 126.96.36.199. Actually, we have recently upgraded from the old version of Prestashop and put our site on live server. Later on we installed SSL certificate on our server for our main domain. Now, whenever we enable the SSL from back office of Prestashop; it works fine and add "https" to the certain URLs e.g. cart page, my account page etc. But, after enabling the SSL we are not able to add products to the cart. Whenever customer clicks "Add to Cart" button it shows an error saying "Impossible to add the product to the cart". A screenshot showing error message is attached. I have seen similar issue faced by several other users and have also seen that max of them mentioned that latest module of "PayPal" is causing this error. But, I have even downgraded the PayPal module from its latest version but still the error is there and as a result we are not able enable SSL on our site. Please provide your thoughts on this issue. Expecting some help soon :-) Thanks in advance!!