Search the Community
Showing results for tags 'ghost order'.
I'm running a client site on PS 184.108.40.206 and the site has been up for around 5 months, the site get's around 20 - 30 orders per day and the other day a customer placed an order and made payment however there is no record of his order or payment in the back office > Orders. The only record of the payment and transaction is on SagePay. Any reason why this would happen? I've never come across this before.