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Showing results for tags 'follow-up'.
Found 7 results
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Salve a tutti, Mi presento sono Davide , ho un quesito da porvi perchè è da giorni che non trovo risposta: piccola domanda. come faccio a cambiare l'oggetto delle diverse email del modulo follow-up? ho già creato il testo delle diverse email in italiano ma non trovo come posso modificare l'oggetto. Sapreste aiutarmi?
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Hey Forum! I want to send out an e-mail to a customer a week after they placed an order. The follow-up module in presta, won´t accomplish this, unfortunately. Anyone have an idea how to accomplish this? :-) Best regards Anders Nielsen Presta: 1.4.9 soon 1.4.11
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Is it possible to send automated follow-up emails after a purchase has been done and paid? I'm working on a shop that sells customized products that need to be produced after the order has been palced, and it usually takes 14 to 18 days. I'd like to send an automated email after 10 days, telling something like "we're working on your order and we're almost done". Is it possible? How can I do it? I saw a few modules to send follow up emails but just for abandoned carts... and that's not my case. Thanks Stefano -
Bonjour a tous ( et avis aux développeurs ) Question concernant le module de relance ( très éfficace, mais dans ma situation , je ne peux l'utilisé ) . Mon site est adapté a la vente aux particuliers et professionnels ( au total 3 groupe avec déclinaison de prix en plus du groupe client ) Donc j'ai activé ce module , j'ai pris soins de l'interdire dans les groupes bénéficiant de tarifs remisés. Le problème , c'est que les "pros" recoivent quand même les mails de relance pour les paniers abandonnés, re-commander , meilleurs clients et mauvais clients ... ( J'ai honoré une commande à perte ... mais pas deux ^^ ) Y'a t-il un moyen d'adapté ce module ( ou créer un nouveau ) pour une utilisation optimal avec restriction sur différents groupes ? Cordialement , Thierry -
Hi there, Can someone please help me with the "Customer follow-up v1.6.2 - by PrestaShop". I currently run a cron job daily to activate the 4 types of emails. But I don't want "Best Customers" & "Bad Customers" to be emailed repeatedly every day. I wold like to email them maybe once a month for example. Otherwise I'm spamming them every day with the same email offer. My current solution is to manually turn "Best Customers" & "Bad Customers" on & off every month, but there has to be an easier way. Thank you
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I'm not sure how to approach this issue, but as far as I understand the CODE is missing from the voucher created by the Follow Up -module. We're using 1.5.3.1 version of the Prestashop and just started to take the follow up module in use, and luckily tried out the mail that had only one customer as receiver:) -
Hi all I have been looking into the Customer Follow-up module. If I use option 4 (Bad customers) I can configure the module to send an email to customers who have not purchased in x number of days. Does this send the email once or does it keep repeating every x number of days? My client has asked me to set up a delayed (by 2 weeks) automatic follow-up that gives purchasers an opportunity to say what they think of the product and service etc. I thought I could make use of the follow-up module by using option 4 and re-wording the email template into a short questionaire. Or is there an existing module that lets me do this? Thanks David
