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Showing results for tags 'changing quantity'.
We are unable to edit an order after it has been placed. This applies to orders that customers have placed with a credit/debit card on our site as well as order we have done for our customers when they call in. All of these are orders that have yet to ship. For example we often get contacted from our customers that have decided after placing their order that they need a different size or color or even quantity of a product on their order. Sometime they want to add an item that was not on the order when they initially placed it of even delete some items and add some others with a different product ID. We did this process for 10 years on OSC with a simple edit button.and thought this would be one of the easiest things to figure out. We are now running version 184.108.40.206. We paid for and installed the Orlique but it is not working for order edits either. Our option option now is to outright cancel the order and start over, even if the customer simply wants us to change their shirt from Black to Red or something that simple. HELP. Thank you, Jon - Owner Outlet Shirts.
Hi, I just install Prestashop 220.127.116.11 I want to sell package products which can sold by 100, 150, 200, 250 etc. I've tried many things: Changing minimum quantity to 100: When customers wants to add more it goes like 101, 102, 103 etc. Using packages: I made my product as 1 and make with them packages like 100. But at my control panel i see both product 1 and 100. Using combinatison: This is my favorite. I mad a combination as 100 Q, 150 Q, 200 Q etc. And it works perfectly. The problem is at the last solution i have also Quantity value at my shopping cart. I've deleted it from template. But just from the shopping cart. Now i can see it at shopping details and at my order page at background. And My Question What do you suggest? Which way is best or is there a more powerfull way to fix this little problem? I worry about have problem at updating new versions of Prestashop.