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Hello, I am hoping someone here can help me. I've managed to delete the install folder on my FTP client and was trying to rename the admin folder. I have renamed it however when you put www.example.com/psadmin the admin log in pops up can anyone help me with this? Thank you

Hello, I am hoping someone here can help me. I have very foolishly agreed to create a website for my friend using Prestashop. However, I don't think I have the expertise to create. I have somehow managed to do a one-click install on Bluehost and managed to get it live. But now I have no idea how to customized it from the back end. I know I should have a unique install name for www.exclusivemotorsent.com/adminxxxxxxx but I have no idea how to find it. Does anyone know how I go about doing this? Thank you.

Hi, I've installed Prestashpo 1.5.3.1 on a Bluehost.com shared hosting account, I'm using a CSV file to import my products (more than 30,000) but I can't upload more than 200 products each time due to timeout error. In the best case, each set of 150~200 products will take about 10 mins to import and then it'll stop and it'll either give me Error 500, or it just freezes without importing any more products. Each product has 4 images (600x600px jpeg) that are uploaded on the same server, and I'm using absolute URLs in my CSV file to import them. It's so hard to keep importing just 150~200 products at a time, I've heard that some guys managed to import products in 1000s or 2000s batches, that's so much better. I believe it's something to do with my php.ini file, here is my exact php.ini file content: max_input_vars = 5000; suhosin.post.max_vars = 3000; suhosin.request.max_vars = 3000; max_execution_time = 10000; memory_limit = 512M; I just have the above lines in my php.ini file. Any piece of info or tip is highly appreciated. thanks sia

Recent images that I am adding into FlexSlider are not rendering, only shows default ? image. We just turned on and then off and then on the friendly URLs thing but had a rough time with BlueHost as it was not telling prestashot if the mod_rewrite thing was working or not, even though a call to BlueHost verified it is. There are three images showing in the slider that have been part of the module for awhile. It is only now after the host conversion that if I add an image to the slide show, that newly added image onto the host does not render - just shows the default ? image - but the other, older images to show in the slider. This is the image that is not showing. http://maison-dh42.netdna-ssl.com/modules/blockmultislider/images/2bbd336766472679df08aaf54e34cbc9.jpg I am afraid to turn off then on the friendly URL aspect of the site as that caused so many mysterious problems. To that end, I think some links are friendly on the site and some are not. There were two or three links that I had to hard code the page into Prestashop so that they render (skipping the friendly URL thing even though it is on for the site and I think other links are using this). Is this htaccess rewrite issue or this deeper and more involved with the mod_rewrite feature not working properly at BlueHost? Any tips or help is appreciated.

Hello! Thanks for looking at my issue. I am transferring a client's Prestashop site to a new server, and updating from 1.4.1.0 to 1.5.6.0. 1) I am now unable to login to the admin. The login error is The Employee does not exist, or the password provided is incorrect. I have manually logged into the database and credentials are correct in the employee table. When I attempt to reset the password, it doesn't recognize the email. I was able to log in yesterday. Not sure where I goofed. 2) This is all the front end displays: http://69.195.124.139/~snugglew/index.php Kind of dead in the water ATM. Any help would be greatly appreciated. Thank you very much in advance. Morgan

I have a current 1.4.9 shop running at Rackspace Cloud Sites. I want to move to Bluehost. I move the files over, and the database, but have php mail issues... I am thinking that moving to a new hosting company, possibly I should do a clean install of prestashop. I did a one click upgrade to 1.5.4 but still have php mail issues. That it says is a configuration problem. A clean new install of 1.5.4 does not have those php mail issues. I assume that the new clean install somehow sets the configuration properly to work within the hosting environment it is being installed in. So how do I get my current database, upgraded and part of a new clean install. The database is upgraded to 1.5.4 from the one click upgrade, but are some of the configuration issues already built into it? Should I do a clean install, with and let it generate a brand new database, then change the database to mine.... Or should I do a new clean install, but when it asks for database info, give it the current database I have.....

Trying to get email configured on 1.4.9 hosting on Bluehost. I get the following errors using either PHP send mail or SMTP settings [07-Apr-2013 13:29:24 America/Los_Angeles] PHP Notice: Undefined index: mailMethod in /home4/homescq0/public_html/adminhss/ajax_send_mail_test.php on line 33 [07-Apr-2013 13:29:24 America/Los_Angeles] PHP Notice: Undefined index: smtpSrv in /home4/homescq0/public_html/adminhss/ajax_send_mail_test.php on line 34 [07-Apr-2013 13:29:24 America/Los_Angeles] PHP Notice: Undefined index: testMsg in /home4/homescq0/public_html/adminhss/ajax_send_mail_test.php on line 35 [07-Apr-2013 13:29:24 America/Los_Angeles] PHP Notice: Undefined index: testSubject in /home4/homescq0/public_html/adminhss/ajax_send_mail_test.php on line 36 [07-Apr-2013 13:29:24 America/Los_Angeles] PHP Notice: Undefined index: testEmail in /home4/homescq0/public_html/adminhss/ajax_send_mail_test.php on line 38 [07-Apr-2013 13:29:24 America/Los_Angeles] PHP Notice: Undefined index: smtpLogin in /home4/homescq0/public_html/adminhss/ajax_send_mail_test.php on line 40 [07-Apr-2013 13:29:24 America/Los_Angeles] PHP Notice: Undefined index: smtpPassword in /home4/homescq0/public_html/adminhss/ajax_send_mail_test.php on line 41 [07-Apr-2013 13:29:24 America/Los_Angeles] PHP Notice: Undefined index: smtpPort in /home4/homescq0/public_html/adminhss/ajax_send_mail_test.php on line 42 [07-Apr-2013 13:29:24 America/Los_Angeles] PHP Notice: Undefined index: smtpEnc in /home4/homescq0/public_html/adminhss/ajax_send_mail_test.php on line 43 [07-Apr-2013 13:29:24 America/Los_Angeles] PHP Fatal error: Uncaught exception 'Exception' with message 'The recipients parameter must either be a valid string email address, an instance of Swift_RecipientList or an instance of Swift_Address.' in /home4/homescq0/public_html/tools/swift/Swift.php:337 Stack trace: #0 /home4/homescq0/public_html/classes/Mail.php(231): Swift->send(Object(Swift_Message), '', 'info@switched-o...') #1 /home4/homescq0/public_html/adminhss/ajax_send_mail_test.php(45): MailCore::sendMailTest('', '', '', '', 'text/html', '', 'info@switched-o...', '', '', '', '') #2 {main} thrown in /home4/homescq0/public_html/tools/swift/Swift.php on line 337 Also I get this interesting error as well [sun Apr 07 14:30:49 2013] [error] [client 75.36.43.145] File does not exist: /home4/homescq0/public_html/js/ajax.js, referer: tab=AdminCustomerThreads&id_customer_thread=1&viewcustomer_thread&token=4ccdbbaaa39abd843f3ac02ce208a227"]http://www.switched-on-schoolhouse-curriculum.org/adminhss/index.php?tab=AdminCustomerThreads&id_customer_thread=1&viewcustomer_thread&token=4ccdbbaaa39abd843f3ac02ce208a227[/url] basically saying file does not exist ajax.js

Hola, He estado buscando información en Google y en el foro sin éxito. Resulta que tengo instalado Prestashop 1.5.3.1 en Bluehost y al poner los datos en Advanced Parameters > E-mail en el BackOffice no puedo enviar el correo de prueba, mi configuración es la siguiente: Send e-mail to: Customer service Mail domain name: <en blanco> SMTP server: box123.bluehost.com SMTP user: [email protected] SMTP password: <contraseña> Encryption: SSL Port: 465 En los correos de Cliente>Contacto tengo a "[email protected]" En Bluehost tengo creada la cuenta de correo "[email protected]" con la contraseña igual a la que pongo arriba en el form Pero al dar clic en el botón "Enviar correo de prueba" recibo el siguiente mensaje: Error: please check your configuration ¿Alguien tiene una tienda en Bluehost con el correo funcionando que me pueda ayudar? Gracias, RM

Hi! I installed presashop using Simple Scripts by Bluehost.. i used a temporary address (http://69.195.124.65/~bebeshop/prueba/) and started to make my store. Now I want to move it to my domain name www.bebeshop.mx, Any idea how to do that? Thank you!

Buongiorno a tutti, sono nuovo del forum e da poco ho aperto un e-commerce su piattaforma Prestashop. Andava tutto bene fino a quando non ho cominciato a riempire il negozio e ad aggiungere alcuni moduli, ora il sito è di una lentezza allucinante. Ho già seguito alcuni suggerimenti trovati in rete, e sostanzialmente non è cambiato nulla, altri invece sono troppo complicati da eseguire per un neofita come me. Come hosting utilizzo Bluehost, di seguito riporto la mia configurazione esatta... Versione di Prestashop: 1.4.7.3 Informazioni sul server: Linux #1 SMP Tue Jan 31 15:43:27 EST 2012 x86_64 Versione software server: Apache Versione di PHP: 5.2.17 Versione di MySQL: 5.1.61-community-log Il sito è: http://www.igloshop.com Se potete dateci uno sguardo (anche se dovrete attendere un bel po'), ve ne sarei molto grato, e magari ditemi cosa c'è che non va e come risolvere il problema. Grazie a tutti in anticipo.

i am trying to open dropship site. it worked fine til 72 hours ago. the url is www.thegeo.biz test id is [email protected] test pw is 1234qwer it looks fine on main page(few pictures are blank due to restore) if you click on the item, no image,price,title at all. i contacted with bluehost for 3 days and they concluded it is problem with cms. if you see the link of blank image, there is no id number after id=. if you put the product id number from page URL, it shows fine. error message shows up in korean, it is saying no database found. someone please please help me out. im getting so much complaints before even i open this website officially...

Hello folks, I am on a Bluehost High CPU shared server, which has following features: [4:28:12 AM] Specs for the current generation of "4-in-1" servers (ultimately supports 4 customer boxes): [4:28:12 AM] 8x AMD Opteron-6168 12Core (Processor) [4:28:12 AM] 1x Super Micro AS -2122TG-HTRF (Chassis, Motherboard, Heatsinks) [4:28:12 AM] 16x 8 GB DDR3-133 ECC / REG (Memory) [4:28:13 AM] 12x WD1500BLFS (Hard Drives) [4:28:13 AM] 8x Samsung 256GB SSD (SSD Drives) [4:28:13 AM] 4x LSI 9280-4i4E (Sata Controller) [4:28:13 AM] 4x LSIIBBU07 (Controller Battery) [4:28:13 AM] Storage Array: [4:28:14 AM] 2x External JBOD Chassis- 4u 45Bay SAS (Chassis) [4:28:14 AM] 90x 2TB Hitach 3.5" (Hard Drives) I am allowed to use 7% of these ressources, yet my 1000-1500 hits per day apparently force this server on it's knees. I am being CPU-throttled most of the time, which means I exceed the 7% CPU capacity of this beast. I find that very hard to believe. I mean, 7% of THAT thing is more than most VPS hosting plans offer! How's that possible? And what am I doing wrong here? I'm using cache, memcached, force compile is on off, I am using CCC, and so on... Thanks in advance for any advice! Dan