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Showing results for tags 'Invoices'.
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Prestashop 1.7.8.8 Bonjour, J'aimerais pouvoir générer les factures de chaque commande mais sans que celles-ci ne s'envoient automatiquement au client. Le problème c'est que si j'active l'option "Activer les factures" alors les factures sont envoyées au client mais si je la désactive, les factures ne sont juste pas générées. Y aurait t-il un moyen de régler ça ? (Une option que je n'ai pas vu, éventuellement un module ou quelque chose à changer dans le code ?) Merci
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PrestaShop version: 1.6.1 Hosting: ionos PHP version: 5.6 MySQL version: MySQL 5.7 Hi, I recently saved new settings in orders > invoices tab but left the invoice number at 0 in order for it to continue being auto incremented. My problem is that since then no invoices are being generated and when I go to my db I see that all new order invoice has the number 0. Does anyone have an idea on how to solve this ?
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Hi When someone buys a product on our site, the invoice does not automatically generate like it should. We are only able to manually generate it even though we have the correct invoice setting in the Back Office. Any ideas please? Thank you.
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Hello to everyone, First of all, sorry if this is already answered but i've been lookng for the answer for days with no success. I'd like someone to breefly explain how prestashop works when generating the invoice. What i want to do is to add fees depending on the payment method, and indicating this concept in the invoice instead of adding it to shipping or the price of the item. So, what i am investigating is how presta works when generating the orders and invoices. In the file invoice.tpl i have some fields like total_products_tax_included and many others. I guess these fields come from Order.php, and somehow, the payment module you use (paypal, cash on delivery, bank transfer, etc) also interacts with the order and the invoice. So i just need to know: 1) In which file can i find the code that indicates the payment method that the customer has chosen? 2) How can i add a new variable for the invoice? Do i have to add a new variable to the order too? If i have this variable in paypal.php or cashondelivery.php, how does it connect with the invoice? I just need to know how i can start working on this problem, a short explanation of these concepts because although it seems easy is complicated In any case, thank you in advance.
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Help, i just tried the payment system on my website, but i have not received the orders confirmation to my gmail, how to set up the automatically email for orders confirmation? My prestashop version : 1.7.5.2 Thank you in advance.
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Hello, I have problem with generate invoices by date or status. I turn on debug and turn off overrides. I allowed only prestashop modules. Not success. Still is not generate. No logs. -
Hi, I have a prestashop that is configured in multiple languages. It works fine however, when I come to dispatch orders it only prints the invoices in the language of the administrator and not the language that the order was placed in. Is there a way the I could configure my shop so that it automatically generates invoices in the language that orders were placed as opposed to what I have to do at the moment which is login and out in the language that I which to generate the invoice? Thanks in advance, Stephen matchafactory.fr- 28 replies
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hello! I have a problem with the invoices Prestashop generates. The invoices when downloading them are cut, only one product comes out and no taxes or totals. I have a customization module that I think generates this error, but I don't know how to fix it. I want the invoices to be complete so the customer can download them.
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Salve. Ho installato e creato il mio e-commerce con PrestaShop 1.7.6.5. Ho effettuato degli ordini di prova per testare le funzionalità e modificare le fatture in PDF. Ora avrei la necessità di azzerare il numero della fatture purché il counter parte da 7. Ho eliminato tutti gli ordii di prova e i clienti di prova. PS Cleaner non funziona correttamente su questa versione di PrestaShop e sul sito ufficiale non si trova nemmeno più. La versione su Github è stata aggiornata l'ultima volta 4 anni fa...!!! Qualcuno avrebbe una guida o un tutorial per azzerare le fatture senza l'acquisto di un plugin a pagamento? Magari da DB con un procedura sicura? Grazie a tutti quelli che vorranno rispondere. -
Hi, today we put into production our new version of PrestaShop. We have built it up from scratch, without any migration from the previous version. When we were testing the functionalities everything was working fine. But today when swapped it from the old to the new version for production, we discovered that it is not possible to generate a credit-slip or to get as expected the possibility to register a return or partial return. It simply does not give us this option. We have enabled merchandise returns as well as we were given a message that this was turned off. Any good advise on how to resolve it will be very much appreciated as we really are giving our clients the possibilities to cancel or return their orders. Sincere regards, V. Bjerkeland.
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can anyone help? We have a problem with our payment modules - it randomly generates invoices with no products listed. installed prestashop 1.609 - installed about a month ago payment modules we use is default cheque and south african bank credit card module the error happens with both modules both generates invoices successfully listing all products and payment made -- then every 2nd or third invoice it creates a perfect invoice but does not list any products the bank has told us that the the payment module cannot find the response urls of our prestashop? yet it does find it for every second one? can this be just a time out issue? IN000027correct (1).pdf IN000024wrong.pdf
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Buenas, hemos desarrollado un pequeño módulo para verificar los números DNI/CIF/NIE/NIF que estén en el formato correcto y sean números válidos registrados. No permite continuar el registro si la validación no se realiza correctamente. Hemos visto que no hay ningún módulo que realiza esta acción, y creemos que es muy importante que los clientes se registren con un número correcto de identificación fiscal, para de esta forma que la tienda no genere facturas inválidas. https://addons.prestashop.com/es/seguridad-y-accesos/40234-modulo-verificador-dni-nif-nie-cif.html Saludos. -
Bonjour, Je viens de procéder non sans mal à la migration d'un PS 1.6 vers 1.7.5. J'ai rencontré pas mal d'erreurs (500, acces denied en BO...) que j'ai pu corriger mais l'onglet Factures reste inaccessible. Je rencontre exactement les mêmes symptômes que décrits ici -> https://github.com/PrestaShop/PrestaShop/issues/11909 mais en suivant les conseils indiqués je n'arrive toujours pas à accéder à cet onglet. Si quelqu'un a pu résoudre ce dysfonctionnement de son côté et peut partager sa solution je suis preneur! Merci d'avance :)
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Hello, I would like to ask for a bit of help with one issue I have found out when making an order and followingly generating an invoice. Everything works fine in BO but when I want to download the PDF invoice as a customer in My Account section I get 500. When switching the debug mode on this is what I see: (1/1) FatalThrowableError Call to a member function getInvoicesCollection() on null in PdfInvoiceController.php line 69 at PdfInvoiceControllerCore->display()in Controller.php line 301 at ControllerCore->run()in Dispatcher.php line 509 at DispatcherCore->dispatch()in index.php line 28 Any help is appreciated. Thanks in advance! Jan p.s. I am using PS version 1.7.5, running on PHP 7 -
I have a Prestashop 1.6.1.23that I recently updated from 1.6.1.17 . When you click on invoices it generates a pdf but when you open it it says: "error An error occurred while loading the PDF document." The delivery notes if generated correctly. when you go to orders-> invoices and I select in generating PDF by state it gives me the following error, but I do not know if it will be for this: Deprecated: Non-static method PaypalPlusPui :: getByIdOrder () should not be called statically, assuming $ this from incompatible context in /usr/home/man1924/www/modules/paypal/paypal.php on line 2625
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Hello, I am new to PS 1.7, I have had some experience with editing invoices in PS 1.6 where there was a pdf directory in the theme for the custom templates. I want to know how to include custom templates in a ps 1.7 theme and enable them to override the default ones. Any help would be greatly appreciated! -
Greetings, I have the following case: We have two companies, Company A and Company B. The two companies have their products in the same prestashop, Company A has the categories X, Y, Z and Company B has the categories H, J, K . The products of the two companies are displayed in the fron-office as if it were a single store, a single company. Our need is that when a user purchases products belonging to the category, for example, X and K, he should send two invoices, one as Company A, with the data of the same and the products of category X and another as Company B with the products of category K. Is there any module which can filter the purchase by categories and generate independent invoices? Thanks in advance!
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I use Prestashop 1.4.3 There is no method to reset to 1 the invoice number at the beginning of the year? For me it is important to start with the invoice FA000001. With BO is not possible to make the change. The invoices start again from the last number of 2011. Thanks in advance. is urgent! -
Salve ho un problema come posso eliminare del file invocies la data di nascita del cliente? allego una foto se per caso non sono stato molto chiaro grazie per la vostra disponibilità Sal.
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Ciao a tutti, ho una domanda riguardo l'azzeramento delle fatture dal nuovo anno: ho visto che la nuova versione di Prestashop permette l'azzeramento delle fatture a partire dal nuovo anno. Domanda: se io blocco la fatturazione (dalla back end) alla mezzanotte del 31 dicembre 2015 e poi il 7 gennaio 2016 aggiorno la mia versione Prestashop e spunto l'opzione per l'azzeramento delle fatture col nuovo anno, le fatture che verranno emesse da lì in avanti ripartiranno dal numero 1 o proseguiranno da quelle del 2015 (ricominciando solo dal 2017)? Per quanto riguarda le note di credito: ho notato che queste non vengono rinumerate, quindi l'opzione delle fatture non conta per le note di credito. Qualcuno ha già trovato una soluzione a questo bug? Grazie a tutti in anticipo.
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Hello. This is my first post so bear with me. I'm helping with my [spam-filter]'s business that uses Prestashop for her website. All her retail sales go through Prestashop and people are directed to use Paypal at the checkout. For her wholesale customers, she creates an Invoice through Paypal and sends it to them for payment, and they pay through Paypal. Of course this by-passes Prestashop. I'm wondering if there is any similar function in Prestashop to send an invoice prior to a sale, and then the customer actions the invoice back through Prestashop? We need to track our inventory better, and I'm hoping to do everything through Prestashop. Any feedback would be appreciated, and I apologize if this topic has been discussed before. Cheers.
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How can I change or customize the invoice without buying a module? I already know what I want it to look like. I want to more than a single line of text on the bottom of the invoice. Is there a way that I can add various of sizes text and color? Possibly a link to Facebook? If someone can guide me from start to finish, that would be awesome. PS 5.6.1 with theme PRS040097. I need to know ASAP
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Hi, I am using PS 1.6.0.11 and I have been able to print single invoices without problem from orders in Back Office. Yesterday, I generated a list from Invoices -> Generate PDF by date without any problem. Now, when I want to print a single invoice from orders I always get the list of invoices between the two dates previously requested. There is no way to print a single PDF invoice from orders. Does anyone know how to fix it?. Thank you very much
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Hi, I'm using PS 1.6.0.11 and would like to change the name of the generated pdf file when printing invoices. In PS standard version, if I have the order #3567 with invoice #1578 and print the invoice, PS generates a pdf file with this name: 1578.pdf My idea is to get as file name (<invoice number> - <order number>.pdf, in above example would be: 1578-3567.pdf Does anyone know how to make these changes ?. Thanks and regards -
I woul like that my customers will not be enabled to see and to download invoices (because of missing elements and problem of charter encoding kind) and in meantime I would like to keep tracking sales. From what I read and tryed If you disable Invoices the sales are not tracked into stats modules. Thank you in advance for any help and suggestions. Best regards! "Jeet Kune Do"
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