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  1. Good afternoon, I apologize for all the inconvenience, I would like to ask about an error that I am getting. AIt's my first time installing PrestaShop and I'm using Ubuntu for that, along with apache and MySQL. AAmong several installation guides including in several versions of PrestaShop and in all of them I have the same problem. "You must install PHP zip extension first" I have the extension installed, I made changes to my server in the PHP versions, restarted the installation from 0 to everything, but still, I can't give the solution. I don't know if this happened to someone. I'm really sure I'm doing something wrong, because I don't have much experience on the subject, thanks again.
  2. Hello Friends, Greetings of the day. I have created some video tutorials regarding how to do the below tasks in PrestaShop versions 1.5, 1.6 and 1.7 These video tutorials help to understand, complete tasks, and easily work with PrestaShop. [1]. Prestashop how to set a 10% discount for a customer group [2]. Prestashop how to make product description in full width on version 1.7 [3]. Prestashop how to add custom google fonts [4]. Prestashop how to manage cart rules and catalog price rules [5]. Prestashop how to add a product, categories, and sub-categories. [6]. Prestashop how to configure and use Memcached [7]. Prestashop blog modules configuration and use. smartblog and xpertblog [8]. Prestashop how to get Zoho chat widget code from sales website. [9]. Prestashop how to add new language & enable disable languages [10]. Prestashop how to add a new module, uninstall module & change position [11]. Prestashop roles, profile & permissions for different users groups [12]. Prestashop how to hook home page footer left & right column [13]. Prestashop how to create employee(team) & change admin language from back-office [14]. Prestashop how to enable disable debug mode & cache management [15]. Prestashop how to create customers in front-office and check-in back-office [16]. Prestashop how to enable or disable back-office admin menu items [17]. Prestashop how to remove default trademark, social and other links from back-office footer [18]. Prestashop how to enable geolocation and use it [19]. PrestaShop how to add a category or cms or supplier or manufacturer or link in the top menu. [20]. PrestaShop how to manage store title and contact information [21]. PrestaShop how to change admin panel language [22]. Prestashop how to change modules position in left and right column [23]. Prestashop how to install a new theme on versions 1.6 and 1.7 [24]. Prestashop how to enable debug mode and debug profiling from settings files [25]. Prestashop how to change footer copyright message in version 1.7 [26]. Prestashop how to put the website in maintenance mode and allow access to specific IP addresses. [27]. Prestashop how to configure the SSL settings and enable SSL for all store pages. [28]. Prestashop how to order module from PrestaShop online store. [29]. Prestashop how to regenerate thumbnails in versions 1.6 and 1.7 [30] Prestashop how to create a sitemap.xml file for versions 1.6 and 1.7 [31]. Prestashop How to manage tags [32]. Prestashop How To Change Admin Folder Name [33]. Prestashop How To Improve Speed [34]. Prestashop How To Change Shop URL [35]. Prestashop how to check version on 1.5,1.6 and 1.7 [36]. Prestashop How to change slider images on the home page using PrestaShop versions 1.5,1.6 and 1.7 [37]. Prestashop how to enable multi-store and add multiple shops on version 1.5,1.6 and 1.7 [38]. Prestashop how to check abandoned cart and customers in versions 1.5,1.6 and 1.7 [39]. Prestashop how to configure and use web services (API) [40]. Prestashop how to delete default sample data on versions 1.5,1.6 and 1.7 [41]. Prestashop how to configure and use SMTP settings for Emails. [42]. Prestashop how to hook unhook module transplant module from back-office [43]. Prestashop how to hide product attributes values in the URL [44]. Prestashop how to install I hope it will be helpful for the community.
  3. Hi, For those, who could encounter Internal server error 500 during the installation of PrestaShop 1.7.0.x A small solution, that was discovered recently on some hosting providers. When you try to install your Prestashop ver.1.7 you receive the 500 internal server error. If it is not connected with php zip extension, then it is error with file permissions. Open your FTP account and locate the index.php file from your installation (after you have unpacked the downloaded archive). Change the permissions for this file: deactivate permissions from "all users" to "yourself" and activate "execution". And that's all. Your installation will start after this small change. Hope this will help for someone )
  4. Hi everybody. Recently, I decided to record a series of video tutorials aimed to help who knows little about Prestashop in the process of learning and (hopefully) in the end mastering the software. I hope this series will come in handy to anybody who just discovered the software, and also to who wants to learn more about it. In this topic, I'll be posting new links as new lessons are published. Use this thread as reference to know which one is the latest All lessons (last updated May 23, 2013) Day 1 – Introducing and installing Prestashop Day 2 – Basic Prestashop Configuration Day 3 - Prestashop categories and products Day 4 - Prestashop Attributes Combinations Day 5 - Prestashop Upgrade Day 6 - Prestashop Modules Day 7 - Prestashop Shipping, Zones and Countries Day 8 - Prestashop Payments, Currencies and Taxes Day 9 - Order Management Day 10 - Prestashop Customers Day 11 - Prestashop Discounts (Cart rules) Day 12 - Prestashop Themes and visual Tweaks Day 13 – Prestashop CMS Day 14 - Prestashop SEO and Preferences Day 15 - Prestashop Multistore Day 16 - Employees and Languages Cheers!
  5. Hello. I'm installing a fresh, in a machine with php 7.2, but I get this error while creating default shop and language the through the installing process. 1: HTTP 503 - error - Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. I've just check with my host support that everything is fine, and we've already installed before but with the wrong php version, so it's not a matter of HD cuota.
  6. I am getting this error when i am trying to access my front office: Installing Prestashop 0 % An error has occured: Unzipping error - Unable to find the release zip file. Make sure that the prestashop.zip file has been uploaded and is located in the same directory as this dezipper. The thing is i already install prestashop(1.7.5) manually and i can access my back-office just fine but whenever the i try to open my shop (front-end) it tries to reinstall prestashop. Never mind i solved it
  7. I can not install PrestaShop. The last page of the installation shows error 504 - Gateway timed-out. I attach a screenshot of the error and the logs. 2018/08/04 16:02:23 [error] 530#530: *9 FastCGI sent in stderr: "PHP message: PHP Warning: Invalid argument supplied for foreach() in /var/www/html/prestashop/classes/shop/Shop.php on line 347" while reading response header from upstream, client:, server: _, request: "GET /prestashop/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/php/php7.0-fpm.sock:", host: "" 2018/08/04 16:03:37 [error] 530#530: *9 FastCGI sent in stderr: "PHP message: PHP Warning: file_put_contents(/var/www/html/prestashop/var/cache/prod/cacert.pem): failed to open stream: No such file or directory in /var/www/html/prestashop/classes/Tools.php on line 1948" while reading response header from upstream, client:, server: _, request: "GET /prestashop/install/index.php?restart=true HTTP/1.1", upstream: "fastcgi://unix:/var/run/php/php7.0-fpm.sock:", host: "" 2018/08/04 16:09:40 [error] 532#532: *79 upstream timed out (110: Connection timed out) while reading response header from upstream, client:, server: _, request: "GET /prestashop/install/index.php?installDatabase=true&_=1533388119591 HTTP/1.1", upstream: "fastcgi://unix:/var/run/php/php7.0-fpm.sock", host: "", referrer: ""
  8. На последней странице установки появляется ошибка 504 - Gateway timed-out. Прилагаю скриншот ошибки и лог. 2018/08/04 16:02:23 [error] 530#530: *9 FastCGI sent in stderr: "PHP message: PHP Warning: Invalid argument supplied for foreach() in /var/www/html/prestashop/classes/shop/Shop.php on line 347" while reading response header from upstream, client:, server: _, request: "GET /prestashop/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/php/php7.0-fpm.sock:", host: "" 2018/08/04 16:03:37 [error] 530#530: *9 FastCGI sent in stderr: "PHP message: PHP Warning: file_put_contents(/var/www/html/prestashop/var/cache/prod/cacert.pem): failed to open stream: No such file or directory in /var/www/html/prestashop/classes/Tools.php on line 1948" while reading response header from upstream, client:, server: _, request: "GET /prestashop/install/index.php?restart=true HTTP/1.1", upstream: "fastcgi://unix:/var/run/php/php7.0-fpm.sock:", host: "" 2018/08/04 16:09:40 [error] 532#532: *79 upstream timed out (110: Connection timed out) while reading response header from upstream, client:, server: _, request: "GET /prestashop/install/index.php?installDatabase=true&_=1533388119591 HTTP/1.1", upstream: "fastcgi://unix:/var/run/php/php7.0-fpm.sock", host: "", referrer: "" <img src="https://image.ibb.co/hZkD1K/S80804_161138_1.jpg" alt="Не получается установить PrestaShop." />
  9. Hi, In the sixth step of Installation I get the error: Install demonstration data An error occured during installation...You can use the links on the left column to go back to the previous steps, or restart the installation process by clicking here. I have read several posts, ones even as "Solved" but I cannot solve my problem. I will thank any help.
  10. Here is a tutorial about how to install Prestashop on your local machine Installing Prestashop on your local machine
  11. Goodmorning friends, i have a problem during the istallation of prestashop. I use netsons for Hosting , can u help me please?
  12. Hi all, I apologise if my problem seems silly, I'm really not tech savvy at all. I've managed to get as far as uploading all of the prestashop files to the server (I think) then when it says put your domain URL into the browser I just get the 123 registry page & nothing to do with prestashop. Can anyone tell me what I'm doing wrong please? Thank you.
  13. Hi guys, I've just installing my test site in a prestashop 1.6 version. My problem is that, after export the database from the original site using Backup BD, and then importing this in the phpadmin, I could not see the front office of mny site. I can see my backoffice very well without any problems. And acces to the admin panel. The problems that appear it's a redirection loop that don't let me see the front of the website. I try deleting the .htacces and creating a new one, changing the Friendly URL option and with the cannonical option disable too. But nothing. Do you now what coul be happeng here? Thanks in advanced, Cheers
  14. Hello, i have this problem since a week ago, i was searching to the same concern but it still didn't work, i use spanel as my hosting anyone can figure it out what is the solution of my problem, thx btw
  15. Hi, As I'm not a technical person at all I've decided to install Prestahop locally first using Bitnami. Now my shop is ready but as I want to upload it to the hostingserver, I get all kind of errors. I get thousands of these errors. Can anyone tell me how to solve this? Thank you. Status: Upload starten van C:\Bitnami\prestashop-\apps\prestashop\htdocs\administration\autoupgrade\index.php Commando: CWD /autoupgrade Antwoord: 550 Can't change directory to /autoupgrade: No such file or directory Commando: CWD / Antwoord: 250 OK. Current directory is / Commando: MKD autoupgrade Antwoord: 550 Can't create directory: Permission denied Commando: MKD /autoupgrade Antwoord: 550 Can't create directory: Permission denied Commando: CWD /autoupgrade Antwoord: 550 Can't change directory to /autoupgrade: No such file or directory Commando: SIZE /autoupgrade/index.php Antwoord: 550 Can't check for file existence Commando: TYPE A Antwoord: 200 TYPE is now ASCII Commando: PASV Antwoord: 227 Entering Passive Mode (85,17,66,150,244,255) Commando: STOR /autoupgrade/index.php Antwoord: 553 Can't open that file: No such file or directory
  16. I am having some trouble installing Presta on my 1&1. The tutorial says to go to my domain /install to do so but every time I set out to do this it says that there is a 404 Error and the page cannot be found. What am I doing wrong. I have used FileZilla to upload the files to my host (which is 1and1). Also, when I go to my website directly it goes straight to my host provider. However, when I go to my domain/backoffice it works.
  17. Hi, I want to install prestashop 1.6 on my server but I get the following error trying to do it using the php script. PHP: Notice : Undefined offset: 2 in ~/classes/datas.php When I try to install it using the web browser I just can go until the step where you introduce the database data configuration and when I click the "Test database connection" button nothing happens, the same when press the "continue" button. This is the server info: # cat /etc/debian_version 6.0.9 # php -v PHP 5.3.3-7+squeeze19 with Suhosin-Patch (cli) (built: Feb 17 2014 10:10:23) Copyright © 1997-2009 The PHP Group Zend Engine v2.3.0, Copyright © 1998-2010 Zend Technologies with Suhosin v0.9.32.1, Copyright © 2007-2010, by SektionEins GmbH # apache2 -v Server version: Apache/2.2.16 (Debian) Server built: Feb 1 2014 21:22:42 # mysql --version mysql Ver 14.14 Distrib 5.1.73, for debian-linux-gnu (x86_64) using readline 6.1 Could you please help me with this issue? should I install Prestashop 1.5 instead? should I upgrade PHP or something else? Thanks a lot...
  18. I just purchased and uploaded template 4488 to my server. It shows in my back office (preferences/themes) but without a screenshot like the default template. When I open my front office I get this error: Fatal error: Uncaught exception 'SmartyException' with message 'Unable to load template file '/usr/home/menopausianatural.es/web/themes/template_4488/header.tpl'' in /usr/home/menopausianatural.es/web/tools/smarty/sysplugins/smarty_internal_templatebase.php:127 Stack trace: #0 /usr/home/menopausianatural.es/web/tools/smarty/sysplugins/smarty_internal_templatebase.php(374): Smarty_Internal_TemplateBase->fetch('/usr/home/menop...', NULL, NULL, NULL, true) #1 /usr/home/menopausianatural.es/web/classes/controller/Controller.php(359): Smarty_Internal_TemplateBase->display('/usr/home/menop...') #2 /usr/home/menopausianatural.es/web/classes/controller/FrontController.php(557): ControllerCore->smartyOutputContent('/usr/home/menop...') #3 /usr/home/menopausianatural.es/web/classes/controller/Controller.php(185): FrontControllerCore->display() #4 /usr/home/menopausianatural.es/web/classes/Dispatcher.php(348): ControllerCore->run() #5 /usr/home/menopausianatural.es/web/index.php(28): DispatcherCore->dispatch() #6 {main} thrown in /usr/home/menopausianatural.es/web/tools/smarty/sysplugins/smarty_internal_templatebase.php on line 127 I'm lost..... What to do? Thx
  19. Hello, Prestashop only got installed under permission 777 recursively. What should I do now since many folders and files have full permissions? How to change permissions to their normal state now?
  20. Hello, i´ve changed chmod permissions from corresponding, I´ve installed Prestashop, but when i change Chmod permission it isn´t recognized by prestashop I attach an image. I hope you can help me, Thanks
  21. Where is the best way to download the prestashop beccuase of the site who have it are having the 3rd party and that was really annoying me.
  22. Hell every one,I am a webdeveloper.I have builds many ecommerce websites.Now i am learning perstashop i want to know what is the minum system requiredment to install perstashop.What is the best way to download perstashop i intall it on my computer or i use online installation and can i find any E-book to learn perstashop.........
  23. Hi all at the forum and how are you guys? I have just done a fresh install of Prestashop version Back-end is working ok and not seen any errors. But it's to with my front end, the default theme has not worked or been applied even though it's there on uploaded via ftp a few times. As you can see from the link, the default theme is selected and no other theme installed only what came with it which was the default theme that Prestashop provides; http://inbreathe.co.uk/shop/index.php So what do I do to sort this problem out? Any ideas as I have never had this problem with the past Prestashops? Many thanks and Kind Regards bow316
  24. Hi, Having problems with a slow install of 1.5.2, i decided to try the lastest So i created a subdomain, database and everything. The problem is i get an error when "Create database tables". After checking via phpadmin, sometimes it creates more table than other times. One time, it gave the error after creating the zone table. So i decided to try on another host. Not the same error, now i get the error when: Cannot install language "English (English)" How can i solve these errors (at least one of them)? Or maybe it should be better for coders to post an empty database ready for use, them i'll change the email, user,... Thanks Pedro
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