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Hello, I recently update Prestahop to 1.7.8 in a multishop environnement and since then, I am unable to update a language in the backoffice. I'm getting the error: Type error: Argument 1 passed to DOMNode::removeChild() must be an instance of DOMNode, null given [Symfony\Component\Debug\Exception\FatalThrowableError 0] I tried this after getting notifications from new clients on the site trying to use the french version of the site and getting a fatal error message on the front end for the french version of the site. But the english version seems to work fine. I think there might be a partial solution where I would to into the customer's profile in the back end, modify his group and password. Some clients told me that it resolved their problems but not all of them. Some help would be appreciated. Thanks!

Dear Team, I have installed 'Prestashop' software on my website. Backend seems to be working fine, however while trying to access the frontend store I get the following error: Fatal error: Uncaught exception 'SmartyCompilerException' with message 'Syntax Error in template "/home/vhosts/solarcenter.orgfree.com/modules/feeder/feederHeader.tpl" on line 27 "<link rel="alternate" type="application/rss+xml" title="{$meta_title|escape:html:'UTF-8'}" href="{$feedUrl}" />" unknown tag "private_print_expression"' in /home/vhosts/solarcenter.orgfree.com/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php:431 Stack trace: #0 /home/vhosts/solarcenter.orgfree.com/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php(253): Smarty_Internal_TemplateCompilerBase->trigger_template_error('unknown tag "pr...', 27) #1 /home/vhosts/solarcenter.orgfree.com/tools/smarty/sysplugins/smarty_internal_templateparser.php(2301): Smarty_Internal_TemplateCompilerBase->compileTag('private_print_e...', Array, Array) #2 /home/vhosts/solarcenter.orgfree.com/tools/smarty/sysplugins/smarty_internal_templateparser.php(2812): Smarty_Internal_Templateparser->yy_r26() in /home/vhosts/solarcenter.orgfree.com/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php on line 431 I tried using Smarty 2 instead of 3 from Admin-Preferences. This time I got the following error: Fatal error: require_once(): Failed opening required '/home/vhosts/solarcenter.orgfree.com/tools/smarty_v2/internals/core.assemble_plugin_filepath.php' (include_path='.:/usr/share/pear:/usr/share/php') in /home/vhosts/solarcenter.orgfree.com/tools/smarty_v2/Smarty.class.php on line 1392 I am a newbie and would highly appreciate if someone can help me resolve this issue. Thank you.

Buongiorno, abbiamo attivato il conto pyapal e collegato al pannello di controllo del nostro e-commerce. successivamente lo stesso pannello di controllo ci segnalava che toccava aggiornare il cURL e di contattare il fornitore dell'host aruba, come appunto abbiamo fatto. in seguito a questa operazione e dopo aver avuto conferma dal pannello del modulo paypal in prestashop (che segnava con la virgoletta verde la sincronizzazione del cURL) tutto il sito ha avuto problemi: Non si visualizziamo (quando si seleziona “vai al negozio”) le foto, i prezzi e alcune combinazioni dei prezzi (esempio le specifiche per regioni, sconti e installazione si o no) Non è possibile inserire nessun prodotto in carrello – risulta sempre un errore Ci segnala a fondo pagina ERRORE FATALE Attualmente il pannello di controllo del nostro ecommerce riporta tutte le informazioni che abbiamo precedentemente caricato compreso di foto prodotti, dettagli sulle combinazioni dei prezzi e delle varianti per regione etc etc. Vi allego per maggiore dettaglio:Esempio di schermata prodotti dal pannello di controllo - file prodotto 1; prodotto 2Esempio di combinazione dinamiche del prezzo prodotto – file prodotto 3Prodotto on line senza visualizzazione foto – file: visualizzazione online 1Non visualizzazione della foto e del prezzo con Mancata selezione componenti dinamiche del prezzo e selezione della regione – file: visualizzazione 2Messaggio che si visualizzato quando il prodotto è inserito nel carrello – file: messaggio carrello Messaggio che si visualizza alla fine della pagina “ERRORE FATALE” – file: errore fatale

Hello! I need help solving a problem. I tried to upgrade my Prestashop from 1.7.7.0 to 1.7.8.2 with 1-Click Upgrade addon, and something went wrong. After that, all the refreshes on admin/backoffice or website goes to an Internal Server Error (HTTP ERROR 500). Checking the "error_log" file, I get this log for both pages: [22-Dec-2021 23:12:24 UTC] PHP Fatal error: Uncaught Symfony\Component\Config\Util\Exception\XmlParsingException: [ERROR 522] Validation failed: no DTD found ! (in n/a - line 2, column 68) [ERROR 73] expected '>' (in n/a - line 67, column 11) [ERROR 76] Opening and ending tag mismatch: xliff line 2 and xlif (in n/a - line 67, column 11) in DIRECTORY_TO_SITE/vendor/symfony/symfony/src/Symfony/Component/Config/Util/XmlUtils.php:66 Stack trace: #0 DIRECTORY_TO_SITE/vendor/symfony/symfony/src/Symfony/Component/Config/Util/XmlUtils.php(146): Symfony\Component\Config\Util\XmlUtils::parse('<?xml version="...', NULL) #1 DIRECTORY_TO_SITE/vendor/symfony/symfony/src/Symfony/Component/Translation/Loader/XliffFileLoader.php(54): Symfony\Component\Config\Util\XmlUtils::loadFile('/home/s001539/d...') #2 DIRECTORY_TO_SITE/vendor/symfony/symfony/src/Symfony/Component/Translation/Loader/XliffFileLoader.php(42): Symfony\Component\Translation\Loader\XliffFileLoader->extract('/home/s001539/d...', Object(Symfony\Compo in DIRECTORY_TO_SITE/vendor/symfony/symfony/src/Symfony/Component/Translation/Loader/XliffFileLoader.php on line 56 I tried to fix it in different ways: checked the PHP version and all the extensions checked the minimum and recommended versions and extensions with "PHP PrestaShop Info" (phppsinfo.php), and all the items is OK in green color downloaded the latest release of Prestashop and updated (and replaced the existing) files by FTP executed the "composer upgrade" command to rebuild the vendor folder clear the "var/cache/" content Nothing solved my problem. Any suggestion? I would love not to lost all the installation of my website, avoiding to make a new fresh installation on it...

Prestashop Version: 1.7.3.2 When a customer try to confirm order by ps_wirepayment (Bank Transfer) or by check, appears http://mysite/module/ps_wirepayment/validation and a white screen with Fatal Error string. Orders by PayPal was OK. I already tryed to change the string $this->module->displayName to ps_wirepayment , without success. Any suggestion will be appreciated. Enabling debug mode i see this: [PrestaShopException] Fatal error at line 985 in file classes/Tools.php 980. * @param bool $htmlentities By default at true for parsing error message with htmlentities 981. */ 982. public static function displayError($string = 'Fatal error', $htmlentities = true, Context $context = null) 983. { 984. if (defined('_PS_MODE_DEV_') && _PS_MODE_DEV_) { 985. throw new PrestaShopException($string); 986. } else if ('Fatal error' !== $string) { 987. return $string; 988. } 989. 990. return Context::getContext()->getTranslator()->trans('Fatal error', array(), 'Admin.Notifications.Error'); ToolsCore::displayError - [line 244 - classes/PaymentModule.php] 239. 240. // Does order already exists ? 241. if (Validate::isLoadedObject($this->context->cart) && $this->context->cart->OrderExists() == false) { 242. if ($secure_key !== false && $secure_key != $this->context->cart->secure_key) { 243. PrestaShopLogger::addLog('PaymentModule::validateOrder - Secure key does not match', 3, null, 'Cart', (int)$id_cart, true); 244. die(Tools::displayError()); 245. } 246. 247. // For each package, generate an order 248. $delivery_option_list = $this->context->cart->getDeliveryOptionList(); 249. $package_list = $this->context->cart->getPackageList(); PaymentModuleCore->validateOrder - [line 64 - modules/ps_wirepayment/controllers/front/validation.php] - [9 Arguments] 59. '{bankwire_owner}' => Configuration::get('BANK_WIRE_OWNER'), 60. '{bankwire_details}' => nl2br(Configuration::get('BANK_WIRE_DETAILS')), 61. '{bankwire_address}' => nl2br(Configuration::get('BANK_WIRE_ADDRESS')) 62. ); 63. 64. $this->module->validateOrder($cart->id, Configuration::get('PS_OS_BANKWIRE'), $total, $this->module->displayName, NULL, $mailVars, (int)$currency->id, false, $customer->secure_key); 65. Tools::redirect('index.php?controller=order-confirmation&id_cart='.$cart->id.'&id_module='.$this->module->id.'&id_order='.$this->module->currentOrder.'&key='.$customer->secure_key); 66. } 67. } Ps_WirepaymentValidationModuleFrontController->postProcess - [line 242 - classes/controller/Controller.php] 237. if (!$this->content_only && ($this->display_header || (isset($this->className) && $this->className))) { 238. $this->setMedia(); 239. } 240. 241. // postProcess handles ajaxProcess 242. $this->postProcess(); 243. 244. if (!empty($this->redirect_after)) { 245. $this->redirect(); 246. } 247. ControllerCore->run - [line 428 - classes/Dispatcher.php] 423. if (isset($params_hook_action_dispatcher)) { 424. Hook::exec('actionDispatcher', $params_hook_action_dispatcher); 425. } 426. 427. // Running controller 428. $controller->run(); 429. 430. // Execute hook dispatcher after 431. if (isset($params_hook_action_dispatcher)) { 432. Hook::exec('actionDispatcherAfter', $params_hook_action_dispatcher); 433. } DispatcherCore->dispatch - [line 28 - index.php] 23. * @license https://opensource.org/licenses/OSL-3.0 Open Software License (OSL 3.0) 24. * International Registered Trademark & Property of PrestaShop SA 25. */ 26. 27. require(dirname(__FILE__).'/config/config.inc.php'); 28. Dispatcher::getInstance()->dispatch();

I am unable to open module and services from last dew days after installation of new theme and changes in some settings. When I try to open Modules and Services I get error mentioned below. [PrestaShop] Fatal error in module file :/home3/thedelhicafe/public_html/modules/emarketing/upgrade/Upgrade-2.2.1.php: Cannot redeclare sendRequest() (previously declared in /home3/thedelhicafe/public_html/modules/emarketing/upgrade/Upgrade-2.2.0.php:51) Any one if know how to solve it, please help me

Hello, I`m using Prestashop 1.6.1.4 version and i have a problem. When i click Advanced Parameters --> CSV Import i get this message: Fatal error: Call to undefined function xcache_get() in /home/orangeho/public_html/demos/arena/classes/cache/CacheXcache.php on line 36 Can somebody give me some tips? Thanks!

Buenas, al actualizar a prestashop 1.7.7.1 no puedo entrar en los modulos desde admin, tengo el siguiente error: Fatal Compile Error: Declaration of SequraBundleInstaller::getContainer() must be compatible with ModuleCore::getContainer(): Symfony\Component\DependencyInjection\ContainerInterface Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalErrorException: "Compile Error: Declaration of SequraBundleInstaller::getContainer() must be compatible with ModuleCore::getContainer(): Symfony\Component\DependencyInjection\ContainerInterface" at /home/slupr/public_html/mitienda/modules/sequrabundleinstaller/sequrabundleinstaller.php line 0 sequra es un modulo que no utilizo y pensaba que lo había desinstalado. ¿Alguien me podría ayudar a solucionar el problema o si es posible desinstalar este modulo sin entrar en Manager Modules (ya que no me deja entrar)?.. Muchas gracias por adelantado.

Hello, I get these error after clear cache in performance. Fatal error: Uncaught Symfony\Component\Config\Util\Exception\XmlParsingException: [ERROR 522] Validation failed: no DTD found ! (in n/a - line 2, column 67) [ERROR 76] Opening and ending tag mismatch: trans-unit line 36 and file (in n/a - line 39, column 10) [ERROR 76] Opening and ending tag mismatch: body line 35 and xliff (in n/a - line 72, column 9) [ERROR 77] Premature end of data in tag file line 34 (in n/a - line 73, column 1) [ERROR 77] Premature end of data in tag xliff line 2 (in n/a - line 73, column 1) in /home/overzeas/domains/overzeas.net/public_html/vendor/symfony/symfony/src/Symfony/Component/Config/Util/XmlUtils.php:62 Stack trace: #0 /home/overzeas/domains/overzeas.net/public_html/vendor/symfony/symfony/src/Symfony/Component/Config/Util/XmlUtils.php(131): Symfony\Component\Config\Util\XmlUtils::parse('<?xml version="...', NULL) #1 /home/overzeas/domains/overzeas.net/public_html/vendor/symfony/symfony/src/Symfony/Component/Translation/Loader/XliffFileLoader.php(54): Symfony\Component\Config\Util\XmlUtils: in /home/overzeas/domains/overzeas.net/public_html/vendor/symfony/symfony/src/Symfony/Component/Translation/Loader/XliffFileLoader.php on line 56 I've searching through the forum to find the way out but didn't find it. Thank you in advance for the answer.

Hello, I'm getting some error when I try to access my PS website: Fatal error: Class 'Tools' not found in /home/cipriann/shopintimo.es/classes/shop/Shop.php on line 302 Also in /admin shows me the same error. I opened shop.php at line 302 and I got this: if (!($id_shop = Tools::getValue('id_shop')) || defined('_PS_ADMIN_DIR_')) What to do? Website name: shopintimo.es

Hi there, I am trying to install PrestaShop 1.7 for the first time. Unfortunately it is not an easy task. I already solved two problems by myself (cache error due to max_execution_time and HTTP 500 error). Now, the current problem: 1: HTTP 200 - parsererror - Warning: require_once(/home/users/kh_32787/www/app/cache/dev/namespaced_class_stub.php): failed to open stream: No such file or directory in /home/users/kh_32787/www/classes/PrestaShopAutoload.php on line 159 Fatal error: require_once(): Failed opening required '/home/users/kh_32787/www/app/cache/dev/namespaced_class_stub.php' (include_path='/home/users/kh_32787/www/vendor/pear/pear_exception:/home/users/kh_32787/www/vendor/pear/console_getopt:/home/users/kh_32787/www/vendor/pear/pear-core-minimal/src:/home/users/kh_32787/www/vendor/pear/archive_tar:.:/usr/share/php:/usr/share/pear') in /home/users/kh_32787/www/classes/PrestaShopAutoload.php on line 159 Can someone please help? a.) maybe wrong code or wrong allocation where the file should be? b.) I am not quite sure how I should adapt the code on line 159 in the file "PrestaShopAutoload.php" Line 159 currently holds the text: require_once(self::getNamespacedStubFileIndex()); Thank you very much in advance. Best, Victoria Screenshot of error: https://cl.ly/2B3U2c2M2z0Y

Hello when i click Design > Theme & Logo > Choose layout there is critical error in prestashop, is there something wrong with how prestashop reads the FQDN? how fix here is paste on pastebin the error: https://pastebin.com/H25Au3Na - exception tab https://pastebin.com/Eyk4YFNW - log tab https://pastebin.com/b7FyUZMQ - stack trace tab i recorded video of error: it is default setup... as you can see create a page etc.. works but not edit layout.. how fix it

Bonjour à tous, Je viens vers vous car j'ai un souci depuis ce matin que je n'arrive pas a regler. J'ai voulu mettre à jour l'ensemble des modules en cliquant sur "mettre à jour les modules". Depuis, je ne peux plus acceder aux differents modules, on m'affiche ce message d'erreur: [PrestaShop] Fatal error in module file :/var/www/prestashop/modules/gamification/upgrade/install-2.3.2.php: Cannot redeclare removeFromFsDuringUpgrade() (previously declared in /var/www/prestashop/modules/autoupgrade/upgrade/install-4.10.1.php:37) Pouvez vous m'aider svp ? Merci

I tried to upgrade Prestashop 1.7.5.2 to Prestashop 1.7.6 PHP Version 7.0.33 Software Version Apache After upgrade I could view home page and catalog pages but when I tried to view a product page, I would get the following shown in Debug mode: "Fatal error: Access level to ProductController::$quantity_discounts must be protected (as in class ProductControllerCore) or weaker in /override/controllers/front/ProductController.php on line 262" I went and viewed the file and line 262 is the last line in the file and only shows the symbol } I disabled all third party modules and still wouldn't work. I had to do a rollback to get my site back up and running. Any help would be appreciated. Thank You

Hi I installed and uninstalled "one page checkout". I am using 1.6.1.24 version. Now, the customer cannot login. When pressing the login bottom, I receive the below error. Please could you comment on how to fix this issue.

Hi, i'm building a new ecommerce and got this fatal error on my back office as well: [PrestaShop] Fatal error in module file: /homepages/3/d639459114/htdocs/clickandbuilds/PrestaShop/MyeCommerce2/vendor/twig/twig/src/Cache/FilesystemCache.php:57 Uncaught SmartyException: unable to create directory /homepages/3/d639459114/htdocs/clickandbuilds/PrestaShop/MyeCommerce2/var/cache/prod/smarty/compile/e6/07/14 in /homepages/3/d639459114/htdocs/clickandbuilds/PrestaShop/MyeCommerce2/vendor/smarty/smarty/libs/sysplugins/smarty_internal_runtime_writefile.php:51 Stack trace: #0 /homepages/3/d639459114/htdocs/clickandbuilds/PrestaShop/MyeCommerce2/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php(209): Smarty_Internal_Runtime_WriteFile->writeFile('/homepages/3/d6...', 'write(Object(SmartyCustomTemplate), 'compileTemplateSource(Object(SmartyCusto is there any chance you guys help me? Since I tried to install an old donate module everything is a disaster. I erased such module but I dont think things are 100% right. Let me know, any help will be truly appreciated! Thanks in advance.

I logged into PrestaShop and clicked on "update all" (which is apparently a fatal mistake) in the modules section and now I can't access my dashboard and my store is down. I get this error when I go to my store or try dashboard: Fatal error: Cannot redeclare class FieldsModel in /home4/hrbackground/public_html/Webstore/modules/customfields/models/FieldsModel.php on line 809 If I look at the php file there is nothing about FieldsModel on line 809 My line 809 only has this on it: } I have attached my .php file, I hope this helps. Please help! Thanks FieldsModel.php

No puedo ingresar a la Pagina de ninguna forma aparce el siquiente error: Error fatal : Error no detectado: no se encuentra la clase 'Adapter_ServiceLocator' en 😄 \ inetpub \ prestashop \ _ \ config \ bootstrap.php: 29 Seguimiento de pila: # 0 😄 \ inetpub \ prestashop \ _ \ config \ config.inc.php (66): require_once () # 1 😄 \ inetpub \ prestashop \ _ \ admin1075 \ index.php (36): require ('C: \\ inetpub \\ pres ...') # 2 {main} arrojado C: \ inetpub \ prestashop \ _ \ config \ bootstrap.php en la línea 29 He realizado las recomendacion borrar cache dejando solo el archivo index desde la raiz del sistema . Pero el problema persiste . A quedado infuncional .. Como me podeis ayudar en este caso no se cual sea realmente el problema. Siempre habia funcionado bien . Espero me puedan ayudar . Alonso Zambrano

Salve, sono giorni che riscontro questo errore Fatal error: 'continue' not in the 'loop' or 'switch' context in /var/www/vhosts/gioieitaliane.it/httpdocs/classes/module/Module.php(1361) : eval()'d code on line 1394 al tentativo di apertura dell'admin https://www.gioieitaliane.it/admin871dbqxn1 Ciò che è più strano è che è successo praticamente all'improvviso senza modificare nulla. Ho provato ad effettuare backup sia interi che di singoli file che anche di database ad una data antecedente a quando il sito acora funzionava correttamente e lo stesso continua a mostrarmi questo errore. Lato server sembra essere amche tutto settato bene

Hi everyone, The full error is : Warning on line 2237 in file C:\\wamp64\\www\\PrestaShop-1.7.6.x\\classes\\controller\\AdminController.php [2] Use of undefined constant CACHE_FILE_DEFAULT_COUNTRY_MODULES_LIST - assumed 'CACHE_FILE_DEFAULT_COUNTRY_MODULES_LIST' (this will throw an Error in a future version of PHP) Warning on line 2237 in file C:\\wamp64\\www\\PrestaShop-1.7.6.x\\classes\\controller\\AdminController.php [2] file_get_contents(C:\wamp64\www\PrestaShop-1.7.6.xCACHE_FILE_DEFAULT_COUNTRY_MODULES_LIST): failed to open stream: No such file or directory Notice on line 2258 in file C:\\wamp64\\www\\PrestaShop-1.7.6.x\\classes\\controller\\AdminController.php [8] Undefined variable: country_module_list_xml Notice on line 2258 in file C:\\wamp64\\www\\PrestaShop-1.7.6.x\\classes\\controller\\AdminController.php [8] Trying to get property 'module' of non-object My config is : _Prestashop 1.7.6.0 _WAMP server What I have already try (without success) is : _check file exists, and have permissions _Delete /config/xml/default_country_modules_list.xml ==> File is recreated automatically, the error remains the same I was working on something else (a Module, so I unsitalled it and did not see any change) Your help is welcome, thank you.

Hi, I have a shop that's using the theme (leo alaska) and it's been doing fine, but all of a sudden I get a blank screen. I haven't touched it in a while, and this just happened all of a sudden. I get the following error on debug mode: the php version currently is 7.1 and the prestashop version is 1.6.1 It's running on a windows server. The website is at www.coccodrillo.pt Does anyone know what the problem is, and how I can fix it? Thank you

Hi, I have many problems with Prestashop 1.7.5.1 and later versions. I am a newbie. When adding a product to my cart, the page refresh does not work, and the cart seems to be empty. However, it can be seen that the product has actually been added because when the page is refreshed, the basket shows the product. The updates worked correctly before, but I can not tell at which version of Prestashop or PHP the problem started to occur. I noticed the problem during the update to version 1.7.6 because products could not be added AT ALL to the cart, and the quick overview did not work either. I went back to version 17.5.1, but the problem persisted. I also downgraded the PHP version, but the update did not work. Being a beginner with Prestashop, I prefer asking for help from more experienced people before creating fatal damage. I also tried disabling the non-Prestashop modules (there are only a few), but that did not change the situation. I do not have the Google Analytics module (I think). On the server side, I see that there are fatal errors (do not know if they are related to the problems describe here above): [Mon Sep 02 15:37:21.646720 2019] [:error] [pid 22486:tid 140576520455936] [client 62.202.182.147:0] FastCGI: server "/home/clients/2cde88c67225b49fd374cca32627110c/.config/apache/86avenue.ch/.fpm/php5.external" stderr: PHP message: PHP Fatal error: Uncaught --> Smarty: 0():Missing '$template' parameter <-- , referer: https://86avenue.ch/e-commerce/fr/accueil/46-full-spectrum-hempextract-2400.html [Mon Sep 02 15:37:04.140453 2019] [:error] [pid 22486:tid 140576292796160] [client 62.202.182.147:0] FastCGI: server "/home/clients/2cde88c67225b49fd374cca32627110c/.config/apache/86avenue.ch/.fpm/php5.external" stderr: PHP message: PHP Fatal error: require(): Failed opening required '/home/clients/2cde88c67225b49fd374cca32627110c/web/e-commerce/var/cache/prod/ContainerL60xcc1/getPrestashop_AccessDenied_ListenerService.php' (include_path='/home/clients/2cde88c67225b49fd374cca32627110c/web/e-commerce/vendor/pear/pear_exception:/home/clients/2cde88c67225b49fd374cca32627110c/web/e-commerce/vendor/pear/console_getopt:/home/clients/2cde88c67225b49fd374cca32627110c/web/e-commerce/vendor/pear/pear-core-minimal/src:/home/clients/2cde88c67225b49fd374cca32627110c/web/e-commerce/vendor/pear/archive_tar:.:/opt/php7.2/lib/php') in /home/clients/2cde88c67225b49fd374cca32627110c/web/e-commerce/var/cache/prod/ContainerL60xcc1/appProdProjectContainer.php on line 1151, referer: https://86avenue.ch/e-commerce/cgqagiht3gmeb4oa/index.php/configure/advanced/performance/?_token=hchY_j-1jvfwjYp6rGyEDZKWqiB1engPXCHfdSRN6IU In any case, I would like those fatal errors to go away. Where could the problem be? Thank you in advance. Type d’install (nouvelle/MàJ) : update Version de PS : 1.7.5.1 URL du site concerné : https://86avenue.ch/e-commerce/ Thème (défaut/perso) : classic, defalt Code (original/modifié) : original Hébergement : Infomaniak SA Version de PHP : 7.2.21 Version de MySQL : 5.6.35-log Navigateur(s) concerné(s) : Firefox snd Internet Explorer (maybe others)

Shop Parameters -> Traffic & SEO -> Set up URLs -> Save Blank Page Error 500 Advanced Parameters -> Performance -> Clear Cache Blank Page Error 500 The error with Plesk 17.5.3 and 17.8.11 occurs with FPM served by Apache, using FastCGI, prestashop 1.7.5.2 and 1.7.6.0 does not generate the error. How to solve and use FPM? Error Apache AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Class 'Tools' not found in /var/www/vhosts/ideepercasa.shop/httpdocs/classes/db/Db.php:794\nStack trace:\n#0 /var/www/vhosts/ideepercasa.shop/httpdocs/config/alias.php(47): DbCore->escape('configuration', false)\n#1 /var/www/vhosts/ideepercasa.shop/httpdocs/config/alias.php(52): pSQL('configuration')\n#2 /var/www/vhosts/ideepercasa.shop/httpdocs/classes/Configuration.php(155): bqSQL('configuration')\n#3 /var/www/vhosts/ideepercasa.shop/httpdocs/classes/Configuration.php(209): ConfigurationCore::loadConfiguration()\n#4 /var/www/vhosts/ideepercasa.shop/httpdocs/classes/PrestaShopAutoload.php(171): ConfigurationCore::get('PS_DISABLE_OVER...')\n#5 /var/www/vhosts/ideepercasa.shop/httpdocs/classes/PrestaShopAutoload.php(130): PrestaShopAutoload->generateIndex()\n#6 [internal function]: PrestaShopAutoload->load('Tools')\n#7 /var/www/vhosts/ideepercasa.shop/httpdocs/config/config.inc.php(85): spl_autoload_call('Tools')\n#8 /var/www/vhosts/ideepercasa.shop/httpdocs/admIdeePerC...\n', referer: http://ideepercasa.shop/admIdeePerC...n=nKU1MdK7nzGCr62FQutwe15gL23OFGIu28qXZO8FPLE Error PrestaShop debug Fatal error: Uncaught Error: Class 'Tools' not found in /var/www/vhosts/ideepercasa.shop/httpdocs/classes/db/Db.php:794 Stack trace: #0 /var/www/vhosts/ideepercasa.shop/httpdocs/config/alias.php(47): DbCore->escape('configuration', false) #1 /var/www/vhosts/ideepercasa.shop/httpdocs/config/alias.php(52): pSQL('configuration') #2 /var/www/vhosts/ideepercasa.shop/httpdocs/classes/Configuration.php(155): bqSQL('configuration') #3 /var/www/vhosts/ideepercasa.shop/httpdocs/classes/Configuration.php(209): ConfigurationCore::loadConfiguration() #4 /var/www/vhosts/ideepercasa.shop/httpdocs/classes/PrestaShopAutoload.php(171): ConfigurationCore::get('PS_DISABLE_OVER...') #5 /var/www/vhosts/ideepercasa.shop/httpdocs/classes/PrestaShopAutoload.php(130): PrestaShopAutoload->generateIndex() #6 [internal function]: PrestaShopAutoload->load('Tools') #7 /var/www/vhosts/ideepercasa.shop/httpdocs/config/config.inc.php(85): spl_autoload_call('Tools') #8 /var/www/vhosts/ideepercasa.shop/httpdocs/admIdeePerCasa/index.php(40): require('/var/ww in /var/www/vhosts/ideepercasa.shop/httpdocs/classes/db/Db.php on line 794 https://github.com/PrestaShop/PrestaShop/issues/12667

I am using prestashop version 1.6.5. though my store was working all fine, a few days ago i was testing a new (separate) website on same hosting account, i just moved the prestashop store folder to a subdirectory and then moved it back to its original location. But since that every time a try to access my store it is displaying this 505 Server Error Notice: tempnam(): file created in the system's temporary directory in /home2/username/public_html/store/classes/PrestaShopAutoload.php on line 151 Fatal error: Uncaught Error: [] operator not supported for strings in /home2/username/public_html/store/classes/db/DbQuery.php:70 Stack trace: #0 /home2/username/public_html/store/classes/ObjectModel.php(203): DbQueryCore->from('shop', 'a') #1 /home2/username/public_html/store/classes/shop/Shop.php(131): ObjectModelCore->__construct('1', NULL, NULL) #2 /home2/username/public_html/store/classes/shop/Shop.php(392): ShopCore->__construct('1') #3 /home2/username/public_html/store/config/config.inc.php(97): ShopCore::initialize() #4 /home2/username/public_html/store/index.php(27): require('/home2/username...') #5 {main} thrown in /home2/username/public_html/store/classes/db/DbQuery.php on line 70 Any help will be highly appreciated

Coś zepsulem ruszalem pliki controlls by odzyskać dostęp do CMS ale po wgraniu starych plików nie mogę odzyskać dostępu do strony i do panelu admina już nie wiem co rovic macie jakieś pomysły?