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Showing results for tags 'login failure'.
Greatings ! DESCRIPTION OF THE PROBLEM After automatic update of my OS a few days back, loging into the BackOffice was impossible - coming with a not found error page I tried to log in from different computers with the same result: The issue seemed to be on the server/prestashop side Hopefully, last visited links are memorized in navigators and come as suggestions when typing the address of the site. One of them was: www.mydomain/location/myadmin/a long coded string of characters. I tried it and could access the login page again, making me suspect that something went wrong in the logout process Before chosing the Prestashop solution, I had played a little with a test installation, and got a similar issue. I'm a bit scared that the problem may occur again in the future and cause bad consequences Version of PrestaShop: 1.5.2. (earlier test: the last 1.4) QUESTIONS What causes a BackOffice login failure usually ? What are the different technical options to get back to the login prompt if left unlucky without memorized previous links ? Many thanks.