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bamboozled

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  1. amazingly, having successfully changed the text, but not the image - I was just about to navigate ftp files in frustration, and then just cleared the cache on browser, and there the new Homepage logo appeared. so thanks for suggestions to you.
  2. thanks, where is the Prestashop debug mode please? As I am unable to access my admin page?
  3. thankyou for reply. I have asked the webhost, who says he needs to know the PHP? Where do I find this information. I believe I am using version 1.3 or 1.4? very exasperating...!
  4. ok, I have located the backup file on my time machine - I have uploaded it, renamed it Shop2, and corrected the links I think. Now I just get the error that Error: 'install' directory is missing where do I find this please?
  5. thanks, I am trying to send information to my webhost now as they say nothing has happened at their end?! Where would I find the backup of this shop. I have all the files as listed? but a bit confused now.
  6. Thankyou for quick response... no I have not used prestashop cloud. I had many items listed and now when I click on the link online I receive this message (please see screenshot). I am now checking on my Cpanel and it looks like some of the files have uploaded and some not. Name Size Last Modified Type Permissions pdf.php 5.4 KB Jul 10, 2010 4:51 PM application/x-httpd-php 0644 Swift.php 16.85 KB Jul 10, 2010 4:58 PM application/x-httpd-php 0644 RecipientList.php 5.58 KB Jul 10, 2010 4:58 PM application/x-httpd-php 0644 DefaultView.php 1.38 KB Jul 10, 2010 5:03 PM application/x-httpd-php 0644 MailSend.php 5.07 KB Jul 10, 2010 5:03 PM application/x-httpd-php 0644 FileEmbedder.php 13.74 KB Jul 10, 2010 5:03 PM application/x-httpd-php 0644 EasySwiftResponseTracker.php 1.14 KB Jul 10, 2010 5:04 PM application/x-httpd-php 0644 Decorator.php 7.52 KB Jul 10, 2010 5:04 PM application/x-httpd-php 0644 Replacements.php 2.01 KB Jul 10, 2010 5:04 PM application/x-httpd-php 0644 docs 43 bytes Jul 11, 2010 10:34 AM httpd/unix-directory 0755 mails 69 bytes Jul 11, 2010 10:54 AM httpd/unix-directory 0755 sitemap.xml 0 bytes Jul 11, 2010 11:04 AM text/xml 0644 tools 4 KB Jul 11, 2010 11:15 AM httpd/unix-directory 0755 translations 86 bytes Jul 11, 2010 11:16 AM httpd/unix-directory 0755 upload 30 bytes Jul 11, 2010 11:16 AM httpd/unix-directory 0755 css 4 KB Jul 11, 2010 4:13 PM httpd/unix-directory 0755 config 4 KB Jul 11, 2010 10:01 PM httpd/unix-directory 0755 rennart 71 bytes Jul 12, 2010 6:11 PM httpd/unix-directory 0755 stuff 4 KB Jul 24, 2010 4:47 PM httpd/unix-directory 0755 classes 4 KB Jul 25, 2010 5:49 PM httpd/unix-directory 0755 themes 89 bytes Aug 13, 2010 5:20 PM httpd/unix-directory 0755 img 4 KB May 13, 2011 12:57 AM httpd/unix-directory 0755 js 4 KB Feb 6, 2012 5:49 PM httpd/unix-directory 0755 download 50 bytes Aug 19, 2014 10:52 AM httpd/unix-directory 0755 404.php 393 bytes Today 12:05 PM application/x-httpd-php 0644 address.php 4.62 KB Today 12:05 PM application/x-httpd-php 0644 addresses.php 595 bytes Today 12:05 PM application/x-httpd-php 0644 attachment.php 464 bytes Today 12:05 PM application/x-httpd-php 0644 authentication.php 8.06 KB Today 12:05 PM application/x-httpd-php 0644 best-sales.php 520 bytes Today 12:05 PM application/x-httpd-php 0644 cart.php 5.82 KB Today 12:05 PM application/x-httpd-php 0644 category.php 3.22 KB Today 12:05 PM application/x-httpd-php 0644 CHANGELOG 109.59 KB Today 12:05 PM text/x-generic 0644 cms.php 735 bytes Today 12:05 PM application/x-httpd-php 0644 contact-form.php 1.68 KB Today 12:05 PM application/x-httpd-php 0644 discount.php 675 bytes Today 12:05 PM application/x-httpd-php 0644 footer.php 274 bytes Today 12:05 PM application/x-httpd-php 0644 get-file.php 8.25 KB Today 12:05 PM application/x-httpd-php 0644 header.php 934 bytes Today 12:05 PM application/x-httpd-php 0644 history.php 894 bytes Today 12:05 PM application/x-httpd-php 0644 identity.php 3.16 KB Today 12:05 PM application/x-httpd-php 0644 images.inc.php 8.87 KB Today 12:05 PM application/x-httpd-php 0644 index.php 350 bytes Today 12:06 PM application/x-httpd-php 0644 init.php 8.68 KB Today 12:06 PM application/x-httpd-php 0644 manufacturer.php 68 bytes Today 12:08 PM application/x-httpd-php 0644 supplier.php 2.27 KB Today 12:08 PM application/x-httpd-php 0644 modules 4 KB Today 12:08 PM httpd/unix-directory 0755 my-account.php 590 bytes Today 12:10 PM application/x-httpd-php 0644 new-products.php 630 bytes Today 12:10 PM application/x-httpd-php 0644 order-confirmation.php 1.11 KB Today 12:10 PM application/x-httpd-php 0644 order-detail.php 4.55 KB Today 12:10 PM application/x-httpd-php 0644 order-follow.php 2.29 KB Today 12:10 PM application/x-httpd-php 0644 order-return.php 1.66 KB Today 12:10 PM application/x-httpd-php 0644 order-slip.php 569 bytes Today 12:10 PM application/x-httpd-php 0644 order.php 15.92 KB Today 12:10 PM application/x-httpd-php 0644 pagination.php 948 bytes Today 12:10 PM application/x-httpd-php 0644 password.php 1.78 KB Today 12:10 PM application/x-httpd-php 0644 pdf-invoice.php 841 bytes Today 12:10 PM application/x-httpd-php 0644 pdf-order-return.php 749 bytes Today 12:10 PM application/x-httpd-php 0644 pdf-order-slip.php 890 bytes Today 12:10 PM application/x-httpd-php 0644 prices-drop.php 555 bytes Today 12:10 PM application/x-httpd-php 0644 product-sort.php 973 bytes Today 12:10 PM application/x-httpd-php 0644 product.php 14.47 KB Today 12:10 PM application/x-httpd-php 0644 readme_en.txt 1.79 KB Today 12:10 PM text/plain 0644 readme_es.txt 1.95 KB Today 12:10 PM text/plain 0644 readme_fr.txt 2.14 KB Today 12:10 PM text/plain 0644 search.php 1.65 KB Today 12:10 PM application/x-httpd-php 0644 sitemap.php 1.47 KB Today 12:10 PM application/x-httpd-php 0644 statistics.php 1.38 KB Today 12:10 PM application/x-httpd-php 0644 Throttler.php 3.82 KB Today 12:11 PM application/x-httpd-php 0644 VerboseSending.php 2.48 KB Today 12:11 PM application/x-httpd-php 0644 error_log 46.41 MB Today 1:02 PM text/x-generic 0644 This page isn’t working www.rennart.co.uk is currently unable to handle this request. HTTP ERROR 500
  7. Anybody out there had similar experience PLEASE HELP! Have been using Prestashop v.3 or 4 for many years without a problem. Today November 1 2017 all has disappeared online from my site!!! I tried re-uploading all from my local files ( using Dreamweaver CC) but still nothing appears. What can I do now?
  8. hi, just wondering I requested a new password via BO, lost password. Have been emailed a generated password so now have access to BO, but how can I change this password to something more memorable to me?! I cannot see how!
  9. hi, I am currently using a very old version of Prestashop 1.3 and am happy with it! I would consider upgrading to a newer version, but having read some of the forum comments, it sounds like a bit of a nightmare….and I am not sure I can do this! Meanwhile, my web host has announced that I should upgrade PHP on my site to 5.4. Can anybody tell me how I might do this please? thankyou
  10. hi, I think my question is related. my old computer with all my log in details saved is out of action. I want to access my shop/admin panel on another computer. Please can someone advise how to access 'log in' panel for shop, IN SIMPLE NOVICE STEPS! I cannot remember the exact URL of the admin panel. thanks
  11. hello, I have just had the same problem. I am using prestashop 1.3.1.1 I have just amended the contact-form tpl as you instructed so hopefully this will now help with future enquiries. However, is there any way of replying or contacting a sender whose email came prior to sorting this out. ie. with the return email listed as my own?!
  12. Please can anyone kindly advise. I am happily using Prestashop version 1.3. I have a list of customers emails and I now want to send out a general newsletter/email. I exported a .CSV file onto desktop, but now don't know how to integrate with a mailshot module and which one. Mail Chimp looked good but I think the module is for later Prestashop versions? ADVICE MUCH APPRECIATED!
  13. Please can anyone advise. I am using an old Prestashop version 1.3 which worked fine for me - UNTIL I forgot the admin password and now I have a new password but cannot find my Back Office login panel! Please can anyone advise me. I have looked at files on FTP space, but there is nothing that looks like admin. I did use to automatically login from a 'bookmarked' page but that doesn't seem to work now.
  14. I too have had two orders in April 2012 and both have had the same error. The postage is not being added at the checkout total. The customer is then advised that there is a problem and they must contact the seller, ie me. Please can we have some advice how to correct this asap, thanks.
  15. hi, where has the answer to this moved to please? Don't understand what is 'good section'? I would like also to know how to set up link to an external site. thanks
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