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About Nothingbuttea

  • Birthday 02/27/1979

Profile Information

  • Location
    United Kingdom
  • Interests
    Tea, keeping my shop running.
  • Activity

Nothingbuttea's Achievements


Newbie (1/14)




Community Answers

  1. Is there a way to set up prestahop so that orders with giftwrapping and or messages are highlighted in the back office? We can have 100+ orders a day and my staff keep missing them.
  2. The last few days i have had order problems. Six orders in total now. The payments process correctly and the orders are created but the carts create empty or partially,the shipping weights are not calculating which means i cant add tracking numbers and the orders don't have a status. Then when i tried to recreate one of the orders from the paypal details I got this error. It is happening with Paypal and worldpay payments. I have not made any changes to the store lately. PS 1.6. Any ideas what the problem is and how to fix it?
  3. I have not changed anything on the store recently. I stopped upgrading modules when every upgrade caused major problems. It is not every order, just one which the pdf invoice wont correctly generate. There is no problem with the order itself and the delivery note generates just fine. It only seems to be affecting orders where the invoice is more than one page long. The error message is as follows. An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the pdf document to correct the problem.
  4. Everyday this week i have had one order where there is an error with the PDF invoice. The totals show correctly but it misses out some of the items. Any suggestions on how to get this fixed? Prestashop
  5. I am used to wordpress where you always update and everything still works. I shall stay away from the updates then.
  6. I am running prestashop and using leo tea theme. I have so far been updating the modules as they tell me they need updating. However each time i do that something in the shop breaks This time it is the tab styling on the product page. The features tab has disappeared completely, and the reviews tab isn't working. http://nbtea.co.uk/store/black-tea/8-smokey-caravan-5055574300013.html My site is live and I am an established business. Is it worth going through this every few weeks? Or should, once i have everything work it just step away from the updates - or are there modules that have to be updated for security? Thanks Q p.s. if anyone has any ideas how to fix the tabs I would be most grateful.
  7. Thanks sucemaya that has finally got the new module working (3.8.2)
  8. I have updated the Paypal module to the latest version. It is still not working when i click on the pay with paypal option during checkout i get a white screen and a 500 internal server error. This is the error in the error log: SoftException in Application.cpp:256: File "/home/nbtea/public_html/store/modules/paypal/express_checkout/payment.php" is writeable by group, referer: https://nbtea.co.uk/store/quick-order Could someone please point me in the direction of a fix or someone who could fix it and get this module working as it should please? I have tried resetting, i've tried various combinations but just can't get it to work.
  9. Since the last update the product comments module is not working as it should be. The product name when you click to review comes up wrong and the reviews/comments are now showing up in every one of the product tabs, and not just the reviews tab (picture attached) site is nbtea.co.uk/store I have tried unhooking the module but that doesn't work. Any ideas how I can get this fixed, it looks awful. Thanks
  10. I have just tried that and it hasn't made a difference. The wrong product name is still showing. Would resetting the module help? Or would that loose the comments I already have?
  11. Products (created with the duplicate function) are showing in the shop with the wrong product code, and on invoices. IN the back office and the database, they show with the correct codes. How can I fix this?
  12. The product comment module has started behaving strangely. When you click on leave a review on a product, it has the right picture of the tea but the product name underneath is showing as something different (see screenshot) When the review is submitted it has the right details on the back end and it shows up fine when the review has been approved, though obviously i could do with the text being correct. Anyone got any idea how to fix this?
  13. I'm still getting internal server errors with Paypal. Having checked the logs this is what they say. SoftException in Application.cpp:256: File "/home/nbtea/public_html/store/modules/paypal/express_checkout/payment.php" is writeable by group, referer: https://nbtea.co.uk/store/quick-order Is it a permission error? What should the permissions be? Has anyone got any other ideas on how to make this module work?
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