sehgalanurag

I deactivated the friendly URL and I have not got this problem ever since(3 days) in BO as well as while checkout. Although I want to have friendly URL s on my store. Is there any way I can fix this?

Hi, I am using Godaddy's basic shared hosting plan. I am not sure how can I find out limits, ram and cpu... But I have used less than 1% of the allotted disk space and bandwidth. There is a very negligible traffic on my website since I have not launched it yet. What can be done to solve this problem? Is there anything I can do with the php5.ini file? I manually added that file with just max_var and memory_limit inputs few days back.

Hi, This error 500 is bugging me from quite some time now. I experience this error on my store mostly when I save a product after adding a new one and editing an existing one AND at the time of Checkout(COD Module) and the Payment Gateway Module does not redirect resulting in the same error. Whenever I face this error, I go into the BO--->Preferences--->SEO and URLs--->Disable Apache Mod Security.. Now this has two options, YES and NO. I alternatively use Yes or No to get rid of the error. Like if it is set to 'Yes', I change it to 'No', the error goes away.. Again if it is set to 'No', and same error comes, I change it 'Yes' and the error goes away. I read it somewhere in the Forum that this trick works and it does but I cannot use it all the time, I just want to get rid of this error once and for all. I have read several posts in the Forum regarding the same issue.. but I do not know how to change permission of Files/Folders from 777 to 755.. I don't know where they are and how to change them. Although, I have turned on error reporting and I get the following error... I do not know what it is.. I am hugely thankful to members of this community like Vekia, Nemo, Benjamin, El Patron and others for providing their help to everyone. Please help me get rid of this error. [PrestaShopDatabaseException]MySQL server has gone away SELECT * FROM `ps_orders` a WHERE (a.id_order = 81) LIMIT 1 at line 613 in file classes/db/Db.php 607. WebserviceRequest::getInstance()->setError(500, ' '.$this->getMsgError().'. From '.(isset($dbg[3]['class']) ? $dbg[3]['class'] : '').'->'.$dbg[3]['function'].'() Query was : '.$sql, 97); 608. } 609. else if (_PS_DEBUG_SQL_ && $errno && !defined('PS_INSTALLATION_IN_PROGRESS')) 610. { 611. if ($sql) 612. throw new PrestaShopDatabaseException($this->getMsgError().'<br /><br /><pre>'.$sql.'</pre>'); 613. throw new PrestaShopDatabaseException($this->getMsgError()); 614. } 615. } 616. 617. /** DbCore->displayError - [line 313 - classes/db/Db.php] - [1 Arguments] DbCore->query - [line 527 - classes/db/Db.php] - [1 Arguments] DbCore->getRow - [line 212 - classes/ObjectModel.php] - [1 Arguments] ObjectModelCore->__construct - [line 256 - classes/order/Order.php] - [2 Arguments] OrderCore->__construct - [line 376 - classes/order/OrderHistory.php] - [1 Arguments] OrderHistoryCore->addWithemail - [line 546 - classes/PaymentModule.php] - [2 Arguments] PaymentModuleCore->validateOrder - [line 58 - modules/cashondelivery/controllers/front/validation.php] - [9 Arguments] CashondeliveryValidationModuleFrontController->postProcess - [line 158 - classes/controller/Controller.php] - [0 Argument] ControllerCore->run - [line 348 - classes/Dispatcher.php] - [0 Argument] DispatcherCore->dispatch - [line 28 - index.php] - [0 Argument] I am using PS 1.5.5.

I am not sure of the ssh access, but the website got live again just a few seconds ago. I called Godaddy helpline, and while I was talking to them, the error was gone although they said there were no changes made from their end. I am not sure how it started working again and I am pretty sure it will happen again like the error 500 is contineously bugging me, but for now it is working.

I was just reading the same article, where can I find this../etc/security/limits.conf:

Okay Thanks a lot Nemo. But could you please let me know if this is something very serious? I have been working on this website for months and now when I just completed it and about to launch, this happened. If this is database overload, can this be revived?

I just tried logging into the phpmyadmin and it is giving me the same error and I am unable to login. Error#1135 - Can't create a new thread (errno 11); if you are not out of available memory, you can consult the manual for a possible OS-dependent bug

They are as it is. I just checked. Before getting this error, for every product's price/tax I was modifying, everytime I clicked 'save', it was giving me a message page cannot be found and everytime I had to reload.

Hi Nemo, Yes I am able to access the hosting panel and database. Site and the database are on the same server, I am using godaddy's shared hosting plan.

Hi, I am unable to access my website's front office as well as back office as it is giving me this error.. Link to database cannot be established: SQLSTATE[HY000] [1135] Can't create a new thread (errno 11); if you are not out of available memory, you can consult the manual for a possible OS-dependent bug I was modifying tax % of some products from BO and while doing that, this happened all of a sudden. Please Help.

Yes Its just the cut mark over the Original price that is pending.. animation working, quantity field OK, and both original and discounted price is displayed.

Thanks

Hello, I am not sure why I was not able to see that, but now I do and after increasing the height it is perfect and I am able to see the price, original and discounted, and quantity field is also there. Thanks you so much. Can I add a 'cut' over the original price? What do I need to modify for that? Also after adding the quantity field, to enable that 'add to cart' animation effect, you asked to modify a line, var $element = $(callerElement).parent().parent().find('a.product_image img,a.product_img_link img'); Where can I locate this line? I just need to add one more 'parent()' in it? Thanks

You mean sharing url of website through social networking? I am unable to use 'Share on Facebook" properly, image is not displayed

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