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sehgalanurag's Achievements


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  1. I deactivated the friendly URL and I have not got this problem ever since(3 days) in BO as well as while checkout. Although I want to have friendly URL s on my store. Is there any way I can fix this?
  2. Hi, I am using Godaddy's basic shared hosting plan. I am not sure how can I find out limits, ram and cpu... But I have used less than 1% of the allotted disk space and bandwidth. There is a very negligible traffic on my website since I have not launched it yet. What can be done to solve this problem? Is there anything I can do with the php5.ini file? I manually added that file with just max_var and memory_limit inputs few days back.
  3. Hi, This error 500 is bugging me from quite some time now. I experience this error on my store mostly when I save a product after adding a new one and editing an existing one AND at the time of Checkout(COD Module) and the Payment Gateway Module does not redirect resulting in the same error. Whenever I face this error, I go into the BO--->Preferences--->SEO and URLs--->Disable Apache Mod Security.. Now this has two options, YES and NO. I alternatively use Yes or No to get rid of the error. Like if it is set to 'Yes', I change it to 'No', the error goes away.. Again if it is set to 'No', and same error comes, I change it 'Yes' and the error goes away. I read it somewhere in the Forum that this trick works and it does but I cannot use it all the time, I just want to get rid of this error once and for all. I have read several posts in the Forum regarding the same issue.. but I do not know how to change permission of Files/Folders from 777 to 755.. I don't know where they are and how to change them. Although, I have turned on error reporting and I get the following error... I do not know what it is.. I am hugely thankful to members of this community like Vekia, Nemo, Benjamin, El Patron and others for providing their help to everyone. Please help me get rid of this error. [PrestaShopDatabaseException]MySQL server has gone away SELECT * FROM `ps_orders` a WHERE (a.id_order = 81) LIMIT 1 at line 613 in file classes/db/Db.php 607. WebserviceRequest::getInstance()->setError(500, ' '.$this->getMsgError().'. From '.(isset($dbg[3]['class']) ? $dbg[3]['class'] : '').'->'.$dbg[3]['function'].'() Query was : '.$sql, 97); 608. } 609. else if (_PS_DEBUG_SQL_ && $errno && !defined('PS_INSTALLATION_IN_PROGRESS')) 610. { 611. if ($sql) 612. throw new PrestaShopDatabaseException($this->getMsgError().'<br /><br /><pre>'.$sql.'</pre>'); 613. throw new PrestaShopDatabaseException($this->getMsgError()); 614. } 615. } 616. 617. /** DbCore->displayError - [line 313 - classes/db/Db.php] - [1 Arguments] DbCore->query - [line 527 - classes/db/Db.php] - [1 Arguments] DbCore->getRow - [line 212 - classes/ObjectModel.php] - [1 Arguments] ObjectModelCore->__construct - [line 256 - classes/order/Order.php] - [2 Arguments] OrderCore->__construct - [line 376 - classes/order/OrderHistory.php] - [1 Arguments] OrderHistoryCore->addWithemail - [line 546 - classes/PaymentModule.php] - [2 Arguments] PaymentModuleCore->validateOrder - [line 58 - modules/cashondelivery/controllers/front/validation.php] - [9 Arguments] CashondeliveryValidationModuleFrontController->postProcess - [line 158 - classes/controller/Controller.php] - [0 Argument] ControllerCore->run - [line 348 - classes/Dispatcher.php] - [0 Argument] DispatcherCore->dispatch - [line 28 - index.php] - [0 Argument] I am using PS 1.5.5.
  4. I am not sure of the ssh access, but the website got live again just a few seconds ago. I called Godaddy helpline, and while I was talking to them, the error was gone although they said there were no changes made from their end. I am not sure how it started working again and I am pretty sure it will happen again like the error 500 is contineously bugging me, but for now it is working.
  5. I was just reading the same article, where can I find this../etc/security/limits.conf:
  6. Okay Thanks a lot Nemo. But could you please let me know if this is something very serious? I have been working on this website for months and now when I just completed it and about to launch, this happened. If this is database overload, can this be revived?
  7. I just tried logging into the phpmyadmin and it is giving me the same error and I am unable to login. Error#1135 - Can't create a new thread (errno 11); if you are not out of available memory, you can consult the manual for a possible OS-dependent bug
  8. They are as it is. I just checked. Before getting this error, for every product's price/tax I was modifying, everytime I clicked 'save', it was giving me a message page cannot be found and everytime I had to reload.
  9. Hi Nemo, Yes I am able to access the hosting panel and database. Site and the database are on the same server, I am using godaddy's shared hosting plan.
  10. Hi, I am unable to access my website's front office as well as back office as it is giving me this error.. Link to database cannot be established: SQLSTATE[HY000] [1135] Can't create a new thread (errno 11); if you are not out of available memory, you can consult the manual for a possible OS-dependent bug I was modifying tax % of some products from BO and while doing that, this happened all of a sudden. Please Help.
  11. Yes Its just the cut mark over the Original price that is pending.. animation working, quantity field OK, and both original and discounted price is displayed.
  12. Hello, I am not sure why I was not able to see that, but now I do and after increasing the height it is perfect and I am able to see the price, original and discounted, and quantity field is also there. Thanks you so much. Can I add a 'cut' over the original price? What do I need to modify for that? Also after adding the quantity field, to enable that 'add to cart' animation effect, you asked to modify a line, var $element = $(callerElement).parent().parent().find('a.product_image img,a.product_img_link img'); Where can I locate this line? I just need to add one more 'parent()' in it? Thanks
  13. You mean sharing url of website through social networking? I am unable to use 'Share on Facebook" properly, image is not displayed
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