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  1. Good Day, I have an issue with the MAIN MENU in PrestaShop 1.7. On the home page the MAIN MENU appears OK. But whenever I click on any of the menu items, the SUB MENU shows on all the other pages. I need the MAIN MENU to appear on all pages. (We recently upgraded to 1.7.5)
  2. Good day, I created new products and then encountered this message in "HTTP Error 500". In CPanel I open config/defines.inc.php and changed: From - define('_PS_MODE_DEV_', false); To - define('_PS_MODE_DEV_', true); I then got the following message, and not sure how to fix this: PrestaShopDatabaseException in Db.php line 744:Duplicate entry '98-0-0-0-2017-08-20 00:00:00-2017-08-23 00:00:00-1-0-0-0-0-1-1' for key 'id_product_2'<br /><br /><pre>INSERT INTO `ps2p_specific_price` (`id_shop_group`, `id_shop`, `id_cart`, `id_product`, `id_product_attribute`, `id_currency`, `id_specific_price_rule`, `id_country`, `id_group`, `id_customer`, `price`, `from_quantity`, `reduction`, `reduction_tax`, `reduction_type`, `from`, `to`) VALUES ('0', '1', '0', '98', '0', '0', '1', '0', '0', '0', '-1', '1', '0.25', '1', 'percentage', '2017-08-20 00:00:00', '2017-08-23 00:00:00')</pre> in Db.php line 744 at DbCore->displayError('INSERT INTO `ps2p_specific_price` (`id_shop_group`, `id_shop`, `id_cart`, `id_product`, `id_product_attribute`, `id_currency`, `id_specific_price_rule`, `id_country`, `id_group`, `id_customer`, `price`, `from_quantity`, `reduction`, `reduction_tax`, `reduction_type`, `from`, `to`) VALUES ('0', '1', '0', '98', '0', '0', '1', '0', '0', '0', '-1', '1', '0.25', '1', 'percentage', '2017-08-20 00:00:00', '2017-08-23 00:00:00')') in Db.php line 378 at DbCore->query('INSERT INTO `ps2p_specific_price` (`id_shop_group`, `id_shop`, `id_cart`, `id_product`, `id_product_attribute`, `id_currency`, `id_specific_price_rule`, `id_country`, `id_group`, `id_customer`, `price`, `from_quantity`, `reduction`, `reduction_tax`, `reduction_type`, `from`, `to`) VALUES ('0', '1', '0', '98', '0', '0', '1', '0', '0', '0', '-1', '1', '0.25', '1', 'percentage', '2017-08-20 00:00:00', '2017-08-23 00:00:00')') in Db.php line 716 at DbCore->q('INSERT INTO `ps2p_specific_price` (`id_shop_group`, `id_shop`, `id_cart`, `id_product`, `id_product_attribute`, `id_currency`, `id_specific_price_rule`, `id_country`, `id_group`, `id_customer`, `price`, `from_quantity`, `reduction`, `reduction_tax`, `reduction_type`, `from`, `to`) VALUES ('0', '1', '0', '98', '0', '0', '1', '0', '0', '0', '-1', '1', '0.25', '1', 'percentage', '2017-08-20 00:00:00', '2017-08-23 00:00:00')', true) in Db.php line 467 at DbCore->insert('specific_price', array('id_shop_group' => '0', 'id_shop' => '1', 'id_cart' => '0', 'id_product' => '98', 'id_product_attribute' => '0', 'id_currency' => '0', 'id_specific_price_rule' => '1', 'id_country' => '0', 'id_group' => '0', 'id_customer' => '0', 'price' => '-1', 'from_quantity' => '1', 'reduction' => '0.25', 'reduction_tax' => '1', 'reduction_type' => 'percentage', 'from' => '2017-08-20 00:00:00', 'to' => '2017-08-23 00:00:00'), false) in ObjectModel.php line 518 at ObjectModelCore->add(true, false) in SpecificPrice.php line 109 at SpecificPriceCore->add() in SpecificPrice.php line 513 at SpecificPriceCore->duplicate('98') in Product.php line 4208 at ProductCore::duplicateSpecificPrices('20', '98') in AdminProductDataUpdater.php line 198 at AdminProductDataUpdater->duplicateProduct('20') in ProductController.php line 833 at ProductController->unitAction('duplicate', '20') at call_user_func_array(array(object(ProductController), 'unitAction'), array('duplicate', '20')) in bootstrap.php.cache line 3247 at HttpKernel->handleRaw(object(Request), '1') in bootstrap.php.cache line 3206 at HttpKernel->handle(object(Request), '1', false) in bootstrap.php.cache line 3360 at ContainerAwareHttpKernel->handle(object(Request), '1', false) in bootstrap.php.cache line 2562 at Kernel->handle(object(Request), '1', false) in index.php line 86
  3. I am trying to load several accessories for my products but the system only saves one accessory. The process I am following: Product > Associations > Accessories - I type the accessory name in the lookup field, and then select the accessory when it appears. The system allows me to select several accessories, but after saving it only one appears. Anybody knows how I can fix this?
  4. Thanks, will check out Google Webmaster Tools, and will also give Google a call!
  5. My aim is to use Google Tag Manager, together with Google Analytics and AdWords to measure traffic and visitor behavior, understand the impact of online advertising and social channels, and use remarketing and audience targeting.
  6. Thanks for the response. My understanding, if I ad the snippet to the header I will be tagging the website as a whole. I would like to tag each individual product page. The idea is to do remarketing with Google Ads. If a customer looked at a specific product on my site, I would like to remarket to him on googles display network.
  7. Good Day I would like to add the google tag manager container snippet to each of my product pages. I presume I need to do this in CPanel. Could anyone advise where do I find the product pages in CPanel. The aim is to make use of Google AdWords remarketing etc.
  8. Good Day, one of our staff played around with Live Edit and messed around with the front office layout. Not sure how to fix it. Is there a way to "reinstall" just the front office layout to its original layout.
  9. Looking for a Prestashop Developer who can assist with an error with my ecommerce site. When trying to access my website I get the message "he server encountered an internal error or misconfiguration and was unable to complete your request.". My web hosting company advised I should check the following files which were modified just before the error message started. 61884142 132 -rw-r--r-- 1 photosup photosup 132799 Jan 28 16:07 ./config/xml/default_country_modules_list.xml 61884155 248 -rw-r--r-- 1 photosup photosup 252736 Jan 28 16:07 ./config/xml/modules_native_addons.xml 61886020 112 -rw-r--r-- 1 photosup photosup 113271 Jan 28 16:07 ./config/xml/must_have_modules_list.xml Not sure how to check these files and what to check for. I was busy updating product prices before the problem occurred. I now changed hosting company but the problem still persists. It appears something is corrupt with the database. I also get the attached messages when trying to login the Prestashop back end
  10. Good day, when trying to access my website I get the message "503 Service Unavailable". My web hosting company advised I should check the following files which were modified just before the error message started. 61884142 132 -rw-r--r-- 1 photosup photosup 132799 Jan 28 16:07 ./config/xml/default_country_modules_list.xml 61884155 248 -rw-r--r-- 1 photosup photosup 252736 Jan 28 16:07 ./config/xml/modules_native_addons.xml 61886020 112 -rw-r--r-- 1 photosup photosup 113271 Jan 28 16:07 ./config/xml/must_have_modules_list.xml Not sure how to check these files and what to check for. (I was busy updating product prices before the problem occurred). Would appreciate any assistance.
  11. Good day, I would like to develop a courier / shipping ecommerce store but it seems Prestashop might not be able to handle it. We have 5 different service offerings – (1) Documents (2) Overnight Parcel (3) Economy Parcel etc etc. The customer will fill in all the details: Collection address, contact name and number, delivery address, dimensions, weight, special requirements etc. The system should be able to work out the rate. Pricing for each service would depend on weight and destination. If customer is happy with the rate, he will book it, and pay for it. Is this possible in Prestashop? If not can you recommend other open source software.
  12. Can anybody advise what is the goal url in Google Analytics for a completed order. I have tried the below url's but without success:... order-confirmation.php /order-confirmation.php /order-confirmation/.php I noticed in Google Analytics events tracking for each order confirmation there is a different url: /order-confirmation?key=17e7db6ef7410af88c456dcd9d45af82&id_cart=433&id_module=93 /order-confirmation?key=186653a05cdf340dd339f242247af1ef&id_cart=455&id_module=93 /order-confirmation?key=6eccf138b9c3eea6f0a7daa966261487&id_cart=456&id_module=93 /order-confirmation?key=7e876162e32971f6877062c2f827657c&id_cart=438&id_module=93
  13. Hi, I received the following message from google "So how conversion tracking works in Adwords is when you implement the adwords conversion tracking code on your checkout complete page or "thank you" page then every time a customer clicks your Adwords ad on Google.com or selected Google Network sites, a temporary cookie is placed on the customer's device so a conversion can be recorded when the customer reaches the conversion page and your conversion tracking code is executed so this tracks your conversion and reports it in to your adwords account. Here is a helpful video explaining conversion tracking too : https://youtu.be/TgNI5Yavdig If you are already using Google Analytics on the site you should consider setting up a Goal instead as this will run off your existing google analytics code so no modification would be required to the site. then once you have linked your adwords and analytics account you can import the adwords goals from analytics. More information on Goals can be found here: https://support.google.com/analytics/answer/1012040?hl=en And for information on Goal creation please see this link: https://support.google.com/analytics/answer/1032415
  14. Good day, I currently have a store "one". I am developing another store "two". I would like to copy some of the products and categories I have in store one, to store two. Store two is currently empty (I just have the default products and theme. I dont want to copy the theme of store one to store two. Both stores use the default Prestashop theme, but I have made some changes to the theme of store one which I don't want in store two.
  15. I do have a back up. I am updating from How do install the back up if I don't have access to the back office?
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