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javierfdez7

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  1. As far as I know WooComerce only accept Paypal business accounts.
  2. Actually I tried what you describe in the video, before everything else, but the address error wasn't fixed. I think I will stay with the 3 step checkout disabled, so the error doesn't show. Thank you.
  3. In what part of the back office I can find the localization packs? Thanks
  4. Already did that...didn't work...unbelievable!!
  5. Thanks for all the replies. What I did was disable the Express Checkout from my store, apparently the problem is only when the costumer uses the 3 step check out. I can't believe that this error has been for so long and apparently nobody from Prestashop Is aware of it....I mean is the Paypal Module for God's Sake!!! When I tried to contact Prestashop Tech Support, they wanted me to pay $300 Euros to fix the problem!!! and they pretended to blame me for the error!! Here's the transcription of my communication with Prestashop support: ---------------------------------------------------------------------------------------------------------------------------------------- Message: Hello, I am having a problem with the Paypal module and I don't know how to fix it. Please try to contact the merchant: PayPal response: TIMESTAMP -> 2013-03-16T05:19:33Z L_ERRORCODE0 -> 10729 L_SHORTMESSAGE0 -> Shipping Address State Empty L_LONGMESSAGE0 -> The field Shipping Address State is required L_SEVERITYCODE0 -> Error I have the Paypal module version: 3.4.5 Thanks in advance. ---------------------------------------------------------------------------------------------------------------------------------------------------------------- Hello, Thank you for mail, have forwarded your problem to a technician for an estimation, please find in this mail the quotation for an intervention to solve this problem. Paypal module configuration and debug : 2 tickets -> 300€HT Please let me know if you want to confirm this intervention. Best regards ---------------------------------------------------------------------------------------------------------------------------------- Let me see if I understand... are you trying to charge me 300 euros to fix YOUR Paypal module? Is it correct? ---------------------------------------------------------------------------------------------------------------------------------- Hello, Prestashop is a free and open-source solution, you have access to this solution by downloading it freely. And it's working well when you download it, if you have any problem it might be a bad configuration. The support is a service that you have to pay for, we cannot ask a technician to intervene on your shop without paying him. Best regards ----------------------------------------------------------------------------------------------------------------------------------------------------- What do you guys think?
  6. Mu costumers have been having the following error when they try to complete a payment with Paypal: Please try to contact the merchant: PayPal response: TIMESTAMP -> 2013-04-16T02:04:55Z L_ERRORCODE0 -> 10729 L_SHORTMESSAGE0 -> Shipping Address State Empty L_LONGMESSAGE0 -> The field Shipping Address State is required L_SEVERITYCODE0 -> Error Please, is anyone is familiar with this? HEEEEELP!!!!
  7. I am having a problem with the Paypal module and I don't know how to fix it. It was working fine, but a couple of days ago, when a costumer attempt to make a purchase he got the following error message at checkout: Please try to contact the merchant: PayPal response: TIMESTAMP -> 2013-03-16T05:19:33Z L_ERRORCODE0 -> 10729 L_SHORTMESSAGE0 -> Shipping Address State Empty L_LONGMESSAGE0 -> The field Shipping Address State is required L_SEVERITYCODE0 -> Error I just tried to make a purchase and i got the same error. I have the Paypal module version: 3.4.5 and PrestaShop 1.5.3.1 Please help me as I've already lost 4 purchases!!!! Thanks in advance.
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