I am experiencing the idential error issue. I posted my own inquiry. However, the level of meaningful support by Prestashop or its moderators is virtually non-existent on this forum.
Time and again, the moderators act like sharks, and swarm to the forum posts in the hopes of avoiding meaningful solutions of the core Prestashop modules, rather guys like Presto Changeo dominated my own post and Presto Changeo does not offer any meaningful solutions because his/her apparent goal is to try to sell his alternative Authorize.Net module as was his/her purported advice.
The end-game on this forum is NOTHING gets corrected or fixed in the FREE MODULES while the moderators focus on avoiding any meaningful advice while tring to sell their own module products.
How clever the agenda of this forum has become a sleezy flea market environment, where no meaningful solutions are offered because some of the moderators have no role --- except the role-play as their own flea market booth operator --- amounting to a sales pitch offering to sell module solutions while evading to focus on the solutions for the free Prestashop module.
The PRESTASHOP MANAGEMENT should ban the sharks from selling their own modules and rely upon caring, considerate moderators who prove a "real-world" interest in getting the FREE MODULES working properly.