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hli

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  1. Thanks Patric. I didn't know that prestashop.com and addons.prestashop.com were different accounts. That solved that issue. Thanks!
  2. I tried creating an account with my primary email address, but I would never receive the activation email. Then I tried creating it with a yahoo account. I received the activation email and activated the account. I then purchased three add-ons. Then I needed to log back into my Prestashop.com account the next day to get the info for the add-ons to install them and my account didn't work. I tried resetting the password, but it said my email address didn't exist in the system. So now I'm out over $500 and delayed on my projects. Can someone help recover my account? Note: this new account that I created has the exact same username and email address as my old account, so it looks like the old account was definitely deleted. Help!
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