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rrsca

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Everything posted by rrsca

  1. Hi, i'm also trying to get into my back office. I tried to request a password reset twice now and I have not received any reply email as yet. I changed my web hosting to a new account.
  2. Thanks I found SQL Query. Do I type in exactly as below incl brackets INSERT INTO `ps_subdomain` (`id_subdomain`, `name`) VALUES (1, 'www') I really have no idea what I am doing. If so that did not work.
  3. Hi I recently changed my hosting account and had to transfer my site to a new server. All worked well I thought but I am getting this message: Bad SubDomain SQL query. I understand from this forum I have to : "Please execute this SQL request in your PhpMyAdmin: INSERT INTO `ps_subdomain` (`id_subdomain`, `name`) VALUES (1, 'www'); " Please can someone tell me what that means and give step by step instructions. I went to my hosting and signed into my phpadmin, but I don't know where to put these characters. Wjats is ps_subdomain and where do I find it? When I find it do I type `id_subdomain`, `name` 1, 'www' or (`id_subdomain`, `name`) VALUES (1, 'www'); Please help.
  4. Hi I recently changed my hosting account and had to transfer my site to a new server. All worked well I thought but I am getting this message: Bad SubDomain SQL query. I understand from this forum I have to : "Please execute this SQL request in your PhpMyAdmin: INSERT INTO `ps_subdomain` (`id_subdomain`, `name`) VALUES (1, 'www'); " Please can someone tell me what that means and give step by step instructions. I went to my hosting and signed into my phpadmin, but I don't know where to put these characters. Wjats is ps_subdomain and where do I find it? When I find it do I type `id_subdomain`, `name` 1, 'www' or (`id_subdomain`, `name`) VALUES (1, 'www'); Please help.
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