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Everything posted by coolu

  1. Hi can anyone fix my admin password would be a great help i have been triying to reset the backoffice password of prestashop of the old website ps i am updtaing password via phpMyAdmin 1 row affected. Warning: #1265 Data truncated for column 'passwd' at row 1 UPDATE `ps_employee` SET `passwd` = PASSWORD('XXXXXXX') WHERE `ps_employee`.`id_employee` = 1; i have tried all the steps https://www.a2hosting.in/kb/installable-applications/optimization-and-configuration/prestashop2/resetting-the-prestashop-administrator-password https://www.prestashop.com/forums/topic/51589-forgotten-lost-password-manual-reset-via-phpmyadmin/ still i get the password have ben tried from also evything but none of it worked The Employee does not exist, or the password provided is incorrect. Can someone please help me plz
  2. Error: Please check your configuration Getting same error on prestashop version
  3. Hello we need the same can anyone help
  4. we are having the same issue can anyone help on this issue . on prestashop 16.9 latest version
  5. hello , we Have the same issue on lastest prestashop version & change the 777 rights folder and subfolder also did nt solved the issue PHP Warning: touch(): Utime failed: Permission denied in /public_html/tools/smarty/sysplugins/smarty_internal_template.php on line 192 PHP Fatal error: Uncaught --> Smarty: unable to write file public_html/cache/smarty/compile/00/0a/58/wrt54610a535cf919_07130393 <-- thrown in /home/pacman/public_html/tools/smarty/sysplugins/smarty_internal_write_file.php on line 46
  6. zopim chat widget not coming up whereas id is correct veka can you help . pmed you the website name also
  7. i installed the module on my website but the chat widget is not showing on the website what might be the issue using it on prestashop 1.6.9
  8. i have updated the same but still same issue
  9. Hello , i am tring to make a test payment on the website but its getting the error . we are using prestashop official module 2.9 prestashop version 1.5.6 right now . screenshot file attached. error we are getting unknown order/1/s/ we contacted ogone support our sha in sha out are also corrected which is updated in setting but we got the below reply from them The error - unknown order /1/s means the calculated hash values and the transmitted hash values do not coincide. This means either something has been incorrectly set up for the calculation method (global security parameter; not the same settings in the shop back-end as in the Ogone's back-end); the signatures in the shop back-end do not coincide with those of the Ogone's back-end; or the PSPID has not been entered identically as shown in the one of the PSP. The PSPID is case sensitive. Kindly help us know this asap we need to fix it urgent we also tried to contact us option the prestashop developer but still yet no repsonse Thanks
  10. Yes we know regarding this cart2cart service but anyway we can do it via ourself would be great for us
  11. We have installed prestashop latest version and need to import customers ,orders , and products from our previous prestashop version 1.5.6 but not able to import products can you can you please help
  12. are you upgrading form 1.5 version ? we had the same query anyone can help on this
  13. same issue here it has been 1 month now purchase the module and prestashop team isnt helping me out anyone can help me ?
  14. Hello Friends we are getting these errors in our cpanel errors.logs which are php error logs . We are using hostgator Reseller Plans at the moment and are current using PrestaShop Kindly guide to fix these errors .
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