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Involic

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Everything posted by Involic

  1. Thank you for purchase upgrade and report this error. Look very strange. I already send you correct module archive to email. Please let us know if you will need any additional help.
  2. Good day! Currently, no action needed from your side. This warning and not block item list. Ebay introduce new changes connected to Business Policies. As a result, a seller can start to receive warning or error related to this change. This is related to new ebay requirements https://go.developer.ebay.com/coming-soon-business-policies-opt-inopt-out-will-be-enforced Started PrestaBay 1.7.x and 2.6.x we support Business Policy. Please check this article https://prestabay.involic.com/manual/selling-profiles/create-new-selling-profile/business-policy/
  3. Hello! Thank you for your question. No, you don't need to upgrade. PrestaBay module available in two version. Startup version. The version number is 1.x. Latest release is 1.7.x Professional version. The version number is 2.x. The latest release is 1.5.x. In a few days, we will publish upgrade to this version.
  4. Sorry für mein Deutsch. English verison is bellow: Für eBay sagen, dass Sie ist im Preis enthalten Mehrwertsteuer aufgeführt sind. 1) Sie müssen eine Umsatzsteuer-ID bei eBay und Marktplatz registriert haben müssen, um MwSt-fähigen 2) Sie müssen Mehrwertsteuer Prozent sind in das Hinzufügen Angebot / revise Listings Anrufe Das ist in Vorlagen getan werden dort gelegen modules / ebay / ebay / api Dateien zu ändern AddFixedPriceItem.tpl ReviseFixedPriceItem.tpl <VATDetails><VATPercent>19</VATPercent></VATDetails>Before <AddFixedPriceItem xmlns="urn:ebay:apis:eBLBaseComponents"> <ErrorLanguage>{$error_language}</ErrorLanguage> <WarningLevel>High</WarningLevel> <Item> .. <ReviseFixedPriceItemRequest xmlns="urn:ebay:apis:eBLBaseComponents"> <ErrorLanguage>{$error_language}</ErrorLanguage> <WarningLevel>High</WarningLevel> <Item> ... After <AddFixedPriceItem xmlns="urn:ebay:apis:eBLBaseComponents"> <ErrorLanguage>{$error_language}</ErrorLanguage> <WarningLevel>High</WarningLevel> <Item> <VATDetails><VATPercent>19</VATPercent></VATDetails> .. <ReviseFixedPriceItemRequest xmlns="urn:ebay:apis:eBLBaseComponents"> <ErrorLanguage>{$error_language}</ErrorLanguage> <WarningLevel>High</WarningLevel> <Item> <VATDetails><VATPercent>19</VATPercent></VATDetails> ... Dieser Code wird ebay sagen, dass Ihr Angebot 19% Mehrwertsteuer ist inbegriffen.Also, wenn Produktpreis , der auf ebay senden 100 dann Ohne MwSt Preis beträgt 81 € VAT19 € Mit Mehrwertsteuer ist der Preis 100 € --- ENGLISH VERSION: vvvvvvvv For tell ebay that you listing is included VAT. 1) You need to have a VAT-ID registered with eBay and marketplace need to be VAT-enabled 2) You need to include VAT percent into adding listing/revise listings calls That's can be done in templates located there modules/ebay/ebay/api Files to modify AddFixedPriceItem.tpl ReviseFixedPriceItem.tpl <VATDetails><VATPercent>19</VATPercent></VATDetails>Before <AddFixedPriceItem xmlns="urn:ebay:apis:eBLBaseComponents"> <ErrorLanguage>{$error_language}</ErrorLanguage> <WarningLevel>High</WarningLevel> <Item> .. <ReviseFixedPriceItemRequest xmlns="urn:ebay:apis:eBLBaseComponents"> <ErrorLanguage>{$error_language}</ErrorLanguage> <WarningLevel>High</WarningLevel> <Item> ... After <AddFixedPriceItem xmlns="urn:ebay:apis:eBLBaseComponents"> <ErrorLanguage>{$error_language}</ErrorLanguage> <WarningLevel>High</WarningLevel> <Item> <VATDetails><VATPercent>19</VATPercent></VATDetails> .. <ReviseFixedPriceItemRequest xmlns="urn:ebay:apis:eBLBaseComponents"> <ErrorLanguage>{$error_language}</ErrorLanguage> <WarningLevel>High</WarningLevel> <Item> <VATDetails><VATPercent>19</VATPercent></VATDetails> ... This code will tell ebay that your listing is included 19% VAT tax.So if Product price that send to ebay is 100 then Without VAT price is 81 € VAT: 19€ With VAT price is 100€
  5. If you want to upgrade to PrestaBay 1.7 please open page https://involic.com/prestabay-prestashop-ebay-integration.html. Then please scroll down to link "Upgrade from old version". Direct link to purchase upgrade is https://involic.com/purchase/prestabay-integration-startup-upgrade-to-17 Please let us know if you will need help with installing upgrade on your store.
  6. Thank you for your question. Currently, we use javascript for a gallery in the description. We will rebuild this functionality to use "CSS" version.
  7. New PrestaBay Startup 1.7.0 available for downloads https://prestabay.involic.com/prestabay-startup-update-1-7-0/ Key changes: New: Order status mapping[/font] New: Business Policy (Payment, Shipping, Return) New: Module news notification from server New: Ebay retail price (discount) New: Out-of-Stock Feature New: Duplicate protection in Selling List New: Change buyer address in PrestaBay order Enh: Order import synchronization, interface, extended log Enh: Improve Order tax calculation Enh: PrestaAttributes MPN & EAN can be used in Items Specific Fix: Synchronization log issue Fix: Duplicate product on ‘Add to Selling List’. Enh: Size of cover image can be set using attribute Fix: Order Import, customer ‘optin’ disabled by default We are working to prepare an update of PrestaBay Professional version as well.
  8. Dear customers, In order to improve our service and collect feedback we create this survey http://goo.gl/forms/5RewrWITo72u0YyV2 It is a survey that will help us find out what you like about our services and to identify areas for improvement and changes. We will highly appreciate everyone's participation and input. Your opinion is the only reliable source for this information. Thank you for your time and any feedback that you can provide.
  9. Due to server issues, PrestaBay server performed unplanned server maintenance today from 15:00 CET till 19:00 CET. Consequently, you can see a different error during communication with ebay. At 19:15 CET all work stopped and functionality should be fully restored. If you see some errors after this time please let us know. Thank you for your understanding and patience.
  10. Ci liberare modulo ufficiale http://addons.prestashop.com/en/2742-ebay.html Inoltre c'è poco di terze parti pagato moduli con funzionalità estese. Per esempio il nostro modulo PrestaBay - http://prestabay.involic.com/ (siamo in grado di fornire la versione di prova per verificare come è un lavoro)
  11. Ebay introducir nuevos cambios relacionados con las políticas comerciales. Como resultado, el vendedor puede comenzar a recibir la advertencia o error relacionado con este cambio. Esto se relaciona con los nuevos requisitos de eBay https://go.developer.ebay.com/coming-soon-business-policies-opt-inopt-out-will-be-enforced Así que para un vendedor que acaba de obtener la advertencia. Ignoralo. Para un vendedor que recibe un error y no se puede enumerar un nuevo artículo, por favor canta hacia fuera de función política de la empresa. Más información sobre política de la empresa se puede encontrar allí (incluyendo la forma de incluir / excluir por cuenta de vendedor). http://pages.ebay.com/help/sell/business-policies.html --- Ebay introduce new changes connected to Business Policies. As result, seller can start to receive warning or error related to this change. This is related to new ebay requirements https://go.developer.ebay.com/coming-soon-business-policies-opt-inopt-out-will-be-enforced So for a seller that just get the warning. Ignore it. For a seller that receive an error and can't list a new item, please sing out from business policy feature. More information regarding business policy you can find there (including how to include/exclude it for seller account). http://pages.ebay.com/help/sell/business-policies.html
  12. Please find on your FTP file /modules/prestabay/library/Grid/SynchObjectRendererr.php and rename it to /modules/prestabay/library/Grid/SynchobjectRendererr.php This should solve issue.
  13. Look like information about EAN/UPC missed in request. Other reason some data happens not correct request generation XML. Does you receive this error in PrestaBay? If so please contact us by email [email protected] and we will try to help you.
  14. Good day! Yes it's better to update to latest PrestaBay version (2.5.0). We already send you detailed response to your email. Please let us know if you will have any additional questions.
  15. Thank you for your feedback. We are an apology for issues you have. As we remember from our last communication over the support tickets main problem with a number of orders that no imported automatically. Does this issue still happens for you? Did you change your automatic synchronization to run every 5 minutes? Does your orders still imported by SKU match?
  16. Yes, we can help you with move PrestaBay data to another server. Please send us email to [email protected] with access details and we will help you.
  17. PrestaBay 2.5.0 available for downloads. New: Updated ‘Edit Selling List’ page. All ebay action without page refresh (only for PS16) New: Duplicate protection in Selling List New: Change buyer address in PrestaBay order New: Ebay retail price (discount) New: PrestaBay notifications from server New: Save item list/relist/revise fee information New: Report Total Fee Log – All, 30, 7, 1 day New: Report PrestaShop Products in Selling Lists New: Listings Fee report New: Custom code for import ebay order (work only for PS16 and with active special flag) New: Full log of ebay orders, Orders Log menu item New: Send SKU for variations New: Synchronization Full revise marked items Enh: Reorganize menu items. New menu element Logs Ehn: Increase php requirements to 5.4 (currently we show only warning) Ehn: Fresh look Selling List (new action buttons style, new control button) Enh: Partial mapping row edit for Category Mapping Enh: PrestaAttributes MPN & EAN can be used in Items Specific Enh: Marketplace ajax grid Enh: Order Import, customer ‘optin’ disabled by default Fix: Invalid product_id reference when move Ebay listings to Selling List Fix: Store & Category mapping remove Fix: PrestaShop original price using SQL query More information in our blog post – PrestaBay 2.5.0 - Spring Update
  18. Good day! There was an issue in early PrestaBay 1.6.0. Please contact us for receive version with a fix. Thank you!
  19. >> Back old files from folder /modules/prestabay Please connect by FTP to your server. Then download the content of folder /modules/prestabay to your computer. This will help restore old module version if you see any issues. Please notice that you will also need to do DB backup. Usually, this can be easy done throw hosting control panel. Fill free to contact us if you will have any additional questions.
  20. Thank you for report this error. There was and error on server HDD. Issue already solved and module should work without problem.
  21. Können Sie per E-Mail in einer privaten Nachricht senden? Ich werde prüfen, warum Sie keine Antwort erhalten. In der Regel beantworten wir E-Mail während der Arbeitstag zu unterstützen. Bitte beachten Sie, dass die Antwort, die Sie von [email protected] bekommen können
  22. For this request I can recommend contact module seller (developer). As I can see http://developer.ebay.com/devzone/xml/docs/reference/ebay/uploadsitehostedpictures.html this ebay request start support https, so maybe this is more related to your hosting. Anyway developer of module know where they can change https to http for image uploading. You can try to search inside module source for something like new Link(null, Tools::getProtocol()); and then near for something like $linkInstance->getImageLink($name, $ids, $type); And you need to do something like $imgPathValue = str_replace("http://", "https://", $imgPathValue); So this will force to use http instead of https for image link
  23. Please take a look at this instruction/blog post http://prestabay.involic.com/prestabay-startup-version-upgrade-1-6-0/ Just to remind PrestaBay 1.5.x and 1.6.x have fixed price, we name this version "Startup" PrestaBay 2.x have monthly/annual cost, this version we name "Professional"
  24. We receive batch of questions regarding new Ebay requirements for product identify. http://announcements.ebay.com/2016/01/add-product-identifiers-to-non-compliant-listings-and-get-a-2-5%C2%A2-credit-on-promoted-listings-ad-fees-for-each-listing-you-update-in-january/ PrestaBay supports all of this requirement from ebay and little bit more. Please take a look at the pictures. SKU -> http://screencast.com/t/kwFTxHuvasG EAN (Product Identify) -> http://screencast.com/t/te5MrGdz Brand & MPN -> http://screencast.com/t/PolErG16tIn PrestaBay 2.x version have support of all features. PrestaBay 1.6.x have support all features PrestaBay 1.5.x does not support identify for variation, and "Product Identify not available" Please notice together with activate this options you will need to have EAN number in your product. Or you can activate option "Product Identify not available"
  25. Good day! As far as we know ebay not allow transfer images in https format. The solution is easy you need to send images with "http" instead of https. As far as I understand this is work correctly for you. What module do you use?
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