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Involic

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Everything posted by Involic

  1. We release a new update for PrestaBay Professional version. New version 2.7.0 available for downloads. Important features include in the release: New Feature: Flash Actions New: Improved Synchronization Enh: Refactored cron job system Enh: New Menu style (according to PrestaShop guidelines) Enh: Adapt module according to PrestaShop recommendations As usual detailed information about update, you can find in our blog post https://prestabay.involic.com/prestabay-professional-2-7-0-flash-actions/ We also create a video presentation for new "Flash Actions" Fill free to contact u if you will have any additional questions.
  2. Good day! Thank you for your interest to our solution. By default, PrestaBay module does not work with multi-seller environment. Also, module license does not allow such type of usage. If you are interesting to use PrestaBay module with multi-seller environment we can send for you via email detailed price estimation for required modification and also license price for such type of usage. Fill free to contact us via email [email protected] if you will have any additional questions or need more information.
  3. Sorry for a delay in support response. You should already receive a reply to your ticket. We try to do our best to provide good techinical support to our customer. In most cases we response in the same day when we receive a ticket or at the next business day. If there an urgent or critical ticket we try to answer also during weekends. Also, Monday is a quite busy day for us so there possible some delay with response. Thank you for your understanding and patience.
  4. Yes of course if a hook is not registered for module order cancel is not crashed. Not sure about amazon module but in our case we need to handle qty update to correctly modify related ebay item. This hook used not only in order update (that could be acceptable to ignore it) but also in product update. In case of product update, it works as expected, only in case of order cancellation it's crash system. As I can see from related ticket update it should be fixed in PS 1.7.1.1.
  5. After spending few hours on debugging look like this is issue in PrestaShop 1.7 http://forge.prestashop.com/browse/BOOM-2265 Does not look like PrestaShop even try to reach module hook declaration, it's failed before. $globalParameters = array('_ps_version' => _PS_VERSION_); if (!is_null($kernel)) { $globalParameters['request'] = $kernel->getContainer()->get('request'); } Solution could be add suggestion from http://stackoverflow.com/questions/11405202/symfony-2-cant-clear-cache-you-cannot-create-a-service-request-of-an-in But ->enterScope already deprecated so can't be used.
  6. Vous devez adapter votre modèle de description utilisé pour l'inscription. Certains des changements doivent être effectués par la modification HTML du modèle. Une autre partie de la suppression du contenu actif. Nous créons un modèle d'exemple très simple qui convient à toutes les exigences d'ebay. Vous pouvez l'utiliser comme exemple pour changer votre modèle http://templates-ebay.com/
  7. Then could you please send to us access details to your store backend and server FTP (via email [email protected])? We will take a look and apply fix. Look like you have lot of messages and download time outed. You also can try to increase timeout to bigger value in file modules/prestabay/models/ApiModel.php const SOCKET_TIMEOUT = 300;
  8. What is Synchronization task that failed with this error? This error means that module can't receive correct data from the server may be due to timeout (a lot of data) or due to network connection problem. If you see this error only once I would suggest ignore it. If it happens every time for the same task we will be need to check your installation to get understanding what happens.
  9. As far as we know this is related to ebay system functionality. They not possible send email confirmation about creation new listing. This could be temporary error that not block item creation. If you are using ebay sandbox this is typical error connected to disabled feature. For Live mode you can check your ebay account settings, there some change that your email is not verify or ebay ask additional information.
  10. Inside Selling Profile you have an option to select "SKU" option. https://screencast.com/t/Hustr40aO As you may see this will get product reference data from PrestaShop. So if you will need to add 'prestashop_' before product reference you will need to do a little modification of the source code. File modules/prestabay/helpers/ReplaceHelper.php Find part of code case self::TEMPLATE_ATTR_PRODUCT_REFERENCE: return self::$_profileProductModel->getProduct()->reference; Replace with case self::TEMPLATE_ATTR_PRODUCT_REFERENCE: return 'prestashop_'.self::$_profileProductModel->getProduct()->reference;
  11. Do I correctly understand that you need to have start price 50% less that PrestaShop product price? This could be done very easy. Please take a look at screenshot from Selling Profile, Price tab — https://screencast.com/t/1kynAI4rAjWG
  12. Désolé, nous n'avons pas FR localisation La documentation du module n'est disponible qu'en anglais. Nous travaillons à le traduire dans d'autres langues, mais il n'est pas encore disponible. Vous pouvez obtenir des informations de google translate. https://translate.google.de/translate?sl=en&tl=fr&js=y&prev=_t&hl=en&ie=UTF-8&u=https%3A%2F%2Faddons.prestashop.com%2Fen%2Fmarketplaces%2F23742-prestabay-ebay-import-import-ebay-listings.html&edit-text=
  13. Bonjour! Veuillez consulter notre module. PrestaBay Import https://addons.prestashop.com/en/marketplaces/23742-prestabay-ebay-import-import-ebay-listings.html Le module peut importer toutes les listes actives de votre compte ebay, créer des catégories dans PrestaShop (même que votre boutique ebay). N'hésitez pas à nous contacter si vous avez d'autres questions.
  14. I apology for waiting. We have a temporary problem with providing technical support during latest few days (possible to process only critical tickets). Now we are back to normal ticket processing and you should receive a response to all of your 3 tickets. Thank you for your understanding and patience.
  15. This feature on ebay named Strike-Through Pricing. Not all user can use it. You should be qualified to use this function. This feature is available to qualified sellers who participate in the Discount Pricing program. Once qualified, sellers can apply Discount Pricing to both MSKU and Non-MSKU items. STP is available on the US, UK, DE, FR, IT, ES sites while MAP is available only on the US site. This program requires every merchant to go through the vetting process, and We cannot enable the STP and MAP to customers without going through the process. However, for this particular issue, it would be best for you to contact our end user customer support team who have the appropriate tools and access to help you: Please visit : http://contact.ebay.com/ws/eBayISAPI.dll?ContactCS
  16. Good day Antonio, Not sure that official free module is compatible with PS 1.7. Our PrestaBay - PrestaShop ebay Integration is compatible with latest PrestaShop 1.7. Fill free to contact us if you will have any additional questions. === Buen día Antonio, No está seguro de que el módulo gratuito oficial sea compatible con PS 1.7. Nuestra PrestaBay - PrestaShop ebay Integration es compatible con la última versión de PrestaShop 1.7. Llene gratis para contactarnos si tiene alguna pregunta adicional.
  17. You can download it from https://involic.com/downloads.html Or from account dashboard at https://involic.com (information https://prestabay.involic.com/new-account-dashboard-at-involic/). Please let us know if you will have any additional questions.
  18. The new version of PrestaBay Startup & PrestaBay Professional available for downloads. Summary of change: New Gallery Tag, Feature Table, Improved image for Variation/Attributes and other updates PrestaBay Pro v2.6.3 change log: New: New Gallery tag (CSS only responsible gallery) New: Emails alerts about critical events in PrestaBay module New: New tag, features list table [product_features_all] New: New tags: ebay category id, ebay secondary category id, ebay store category id, ebay store secondary category id, ebay price Enh: Order Import. Check for an active address in the shop. Skip order import when country not active. Enh: Improve attribute listing mode images, select image # for main image Enh: Remove ‘Get it fast’. Not available on ebay anymore PrestaBay Startup v1.7.2 change log: New: New Gallery tag (CSS only responsible gallery) New: Global Shipping support New: New tag, features list table [product_features_all] New: Template feature variable, label Enh: Order Import. Check for an active address in the shop. Skip order import when country not active. Enh: Improve attribute listing mode images, select image # for the main image Enh: Remove ‘Get it fast’. Not available on ebay anymore
  19. Starting from 2017 ebay will starting blocking active content on ebay listing. There a tool http://www.i-ways.net/mobile-friendly/ that could be used for check your listing for mobile-ready and for upcoming ebay changes in 2017. To help sellers prepare to this change we create base ebay description template that could be used for ebay listings. Feature of template: No Active content (CSS only) Available in 2 layouts. Full width & with sidebar Mobile ready Tabs 4 color schemes Ready to use Template available at http://templates-ebay.com/. Please notice that template does not include a gallery. We could suggest you look at ebay article How to guide: Creating image galleries with information how it could be added.
  20. Starting from 2017 ebay will starting blocking active content on ebay listing. To help our users prepare to this change we create base ebay description template that could be used for ebay listings. No JS, optimized for mobile screens, implement all suggestion from ebay. Template available at http://templates-ebay.com/. Please notice that we are working on releasing new built-in gallery that also didn't use any JS and could be used at description template (you can already see how it looks like from template screenshots). P.S. There a tool http://www.i-ways.net/mobile-friendly/ that could be used for check your listing for mobile-ready and for upcoming ebay changes in 2017.
  21. Good day! You can download new version from https://involic.com/downloads.html Or you can register at https://involic.com/user/register and download latest module archive from account dashboard. More information at our article https://prestabay.involic.com/new-account-dashboard-at-involic/
  22. Experimental functionality for PrestaBay 1.7.x and 2.x https://prestabay.involic.com/duplicate-protection-uuid-for-prestabay-listings/
  23. Sorry guys, our company has noothing with these changes in official PS module. As we can understand this is related to ebay support policy of PrestaShop team that work on the official module. We are thinking about offering a free package for a small seller but currently does not have any estimation when it will be available. We understand that paid module for a price around 200 EUR could be expensive for a seller that generate not big revenue from ebay marketplace. That's why we offer Pro plan with 29€ mostly cost. P.S. If you have any question-related our module better to contact us directly or response to our thread https://www.prestashop.com/forums/topic/113270-module-prestabay-prestashop-ebay-integration-module-ukusitfres-and-other-marketplaces/
  24. PrestaBay Pro 2.6.0 available for downloads - https://prestabay.involic.com/prestabay-professional-2-6-0/ Additionally, we add experimental functionality to protect from listing duplicate. Available for PresaBay Pro 2.6.x and PrestaBay Startup 1.7.x. Details - https://prestabay.involic.com/duplicate-protection-uuid-for-prestabay-listings/
  25. Hello! Did you look at existing paid solution for ebay Integration with PrestaShop? For example, our module has support for 22 marketplaces (including the UK,DE of course). There a link where you can find more information https://involic.com/prestabay-prestashop-ebay-integration.html Online demo - http://prestabay-demo.involic.com/backend Please let us know if you are interested, we will be possible to provide you a trial version. All the best, Involic team
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