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maxxmason

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  1. Hi I actually found a solution to the Database Exception error. Theres one here that you might want to try in this thread. its worth a try. We were then unable to do a one click upgrade so i rebuilt the site the long way by just exporting all the products etc and then importing and setting it all up again. Took a while. Good luck!
  2. Hi Razi Thanks for your quick reply. I actually narrowed down the problem to a plugin. (visual composer for PS) I had used it to build the home page in the classic theme. I have therefore sent a msg to the developer of that. Something to do with translations which is interesting as i have been having a problem with them as i am literally unable to edit any of the core emails. Not sure if this is related? Anyhow i will take your good advice and set PHP 7.0. Thank you
  3. Thanks for your advice JBW i kind of muddled through and have now upgraded to 1.7.6.5. Im not finding my host particularly helpful since lockdown.
  4. I recently moved our site from a subfolder where it was all working fine. It has been created using PS 1.7.6.5 and just uses the classic theme. Since doing this the product pages in the back office are now taking an age to open where before they were fine. On average i would say anything up to a minute? I checked the error logs on the server via cPanel and notice that there are a few errors saying 'file does not exist. /xxxxxx/xxxxx/public_html/product.php' and am wondering if this is related? Any Help please? server information is as follows: Server information Linux #1 SMP Thu Mar 26 08:20:27 EDT 2020 x86_64 Server software version: Apache PHP version: 5.6.40 Memory limit: 512M Max execution time: 300 Upload Max File size: 20M
  5. HELP! Our server updated yesterday from MySQL 5.6 to 5.7. we were unprepared as the email was missed. As a result our site now has massive errors and is no longer in working order. Does anyone know how to fix this please? We are still running Prestashop 1.6.0.9. We aren't developers but good at following instructions! Thanks in advance
  6. Thanks shacker yes someone helped me fix it so all good now. Problem solved
  7. Thanks you very replying. I have no idea how to do that lol! but will see if I can find out.
  8. Managed to solve the menu issue on mobile devices by deleting .sf-contener from blocktopmenu.js still cant work out how to make my resized category images responsive??
  9. Tools.php Hello I am receiving an error message on some of the product pages. Warning: round() expects parameter 2 to be long, string given in /data01/c6968672/public_html/testshop/classes/Tools.php on line 1592 I can solve most things....eventually but this is slightly beyond me. I have attached the Tools.php file if any experts would be kind enough to take a look. Thanks
  10. Hi there I hope someone can help. I have just put together a site for a friend using the default-bootstrap theme in version 1.6.0.9 and we decided to change the category image size (content_scene_cat_bg) from 870 x 217px to 800 x 500 px as we found the default size extremely limiting for our purpose. However these images are now no longer responsive when viewed on mobile devices. Sorry i'm a bit of a newbie. Here is a link to one of the categories if anyone would like to take a look: http://c6968672.myze...tshop/25-luxury *PLEASE BE WARNED THIS SITE IS AN ADULT STORE* Any help much appreciated Thank you
  11. Hi there I hope someone can help. I have just put together a site for a friend using the default-bootstrap theme in version 1.6.0.9 and we decided to change the category image size (content_scene_cat_bg) from 870 x 217px to 800 x 500 px as we found the default size extremely limiting. However these images are no longer responsive when viewed on mobile devices. i am a bit of a newbie to Prestashop but have been playing around with the CSS however i have not managed to find a satisfactory solution also when accessing the site on a mobile device the drop down category menu does not work and i'm now wondering if these 2 things are somehow related? Here is a link to one of the categories if anyone would like to take a look: http://c6968672.myzen.co.uk/testshop/25-luxury *PLEASE BE WARNED THIS SITE IS AN ADULT STORE* Thank you
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