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Everything posted by Pentarou

  1. Hi Mickael, Yes the problem is solved. Custom.css was loaded, but was cut due to a missing bracket in one of the CSS files of the module from my theme, which somehow also prevented the cache from being refreshed properly to our customers. Try emptying prestashop/var/cache/* and the cache folder inside your theme's directory manually.
  2. I solved both problems. The custom CSS was loaded, but got corrupted by a missing bracket in one of the style sheets of the custom module of the theme that we use. Strangely enough, this problem ensured that the style sheets at our customers were not refreshed after the cache was emptied.
  3. Hi El Patron, We use CCC and set the option to recompile templates if the files have been updated, but it doesn't seem to do that, neither does forcing compilation or deleting cache manually. Our custom.css file is not loaded when I enable Smarty Cache for CSS, so that option is not even enabled, but if it is disabled, our custom.css file is loaded. The debugging mode shows no errors and neither does our server log.
  4. Hello, We use Prestashop, changes made to CSS are not displayed to customers after clearing the cache and even manually clearing the cache in the var/cache folder. When our customers clear their browser cache or press CTRL + F5, the changes are visible. As you can imagine, customers will not understand this, we need customers to see changes immediately after clearing the cache. How do I do this? Please note that no server-side caches are enabled that cause this.
  5. I think I might have a buggy module, I've disabled some, but none of them seemed to resolve the problem until I restarted my VPS, so I either had a bad restart or there is something caching on my VPS. This led me to believe that the New Products Module is not the root cause of the problem.
  6. Thanks El Patron, The module worked fast, until I restarted my VPS ... it's very strange. Our Modez theme uses this module for courasel, so I also tried to delete the overrides, but that's not the problem either. This week is my deadline, so I'm really frustrated by this. ­čĄ»
  7. Hello, Suddenly the New Products block has become slow and it takes 13 seconds to load it. I tried to remove it and install a new one from the Catelog Module, but got the same results. Does anyone know what's going on and how can I resolve this? Thanks in advance! I've tried clearing all caches by the way.
  8. Hello, I'm using Prestashop and I've disabled all cacaches, but it still seems to cache something. When I enable Smarty CCC and delete all caches and even force compilation, most of the cache is not deleted. When I enable Smarty Cache for CSS, it seems to completely skip my custom.css file. Users are forced to clear the browser cache to see (a few) changes that have been made. This is a test environment, so unfortunately I cannot share data. It's a very strange problem, does someone knows what is going on and how I could fix this? Thank you kindly in a advance!
  9. Hello PCQUATRO, I follow the steps on this page the upgrade my MariaDB. I have noticed some minor differences, such as BO translations, between my current and test environment of Prestashop, so it may be that they have quietly made some changes.
  10. Upgrading the database seems to have corrected the problem.
  11. Our Sitemap module caused the problem, removing it solved the problem.
  12. Hello, When I try to disable a product via the products page, I get server error 500, the debug mode says: CRITICAL Uncaught Exception: Poperty CMS->meta_title is empty. I can't find a solution on Google, so I hope you might. We run a VPS with Prestashop and all server requirements. Thanks in advance.
  13. Hello selectshop.at, and sorry for my late response, max_input_time = 600 max_input_vars = 10000 The database version is the standard that comes with Plesk Obsidian. I have upgraded my MariaDB to the latest 10.4.10, which works great, but the modules are still not visible in the catalog.
  14. Thank you PCQUATRO, and I'm sorry for my late response, I tried to install Prestashop and search for the modules in the catalog, but they just aren't there, I tried searching with different keywords.
  15. Hello PCQUATRO, I tried to install Prestashop using your zip file, but got the same results.
  16. Does anyone else have the same problem or know what the cause might be?
  17. No, I think the installation zip is universal, since you can choose the language yourself during the installation. The zip file that you have provided does not contain these modules either, I suspect that they are generated during the installation based on the chosen language by using a script. In my case, for whatever reason, they are probably not generated correctly. I can substantiate this by the fact that in all cases, both Dutch and English, during the installation of Prestashop the ps_emailalerts folder was created that only contains the translation of the emails for my chosen language, with the exception of course the actual module files themselves. The module ps_newproducts is not generated in all cases. I can, of course, accept this and easily use the modules of others and copy the translated texts there, but there may be an underlying problem that may be even greater. These are just the things I know, maybe more files are missing, or maybe even database tables and rows, that would be disastrous.
  18. Even the most experienced people can overlook things, so it's nice to get some perspective on this. Upgrading Prestashop never went smoothly for us in the past, but it seems to be getting better now. To overcome a problem with one of our modules, we had to migrate from Prestashop to version and then use the 1-click upgrade module to upgrade to version But I'm pretty sure that's not the problem, these modules are also not shown in our staging environment where I have installed a newly downloaded Prestashop in both Dutch and English, the same results. I have checked whether the reading and writing permissions are optimal. No errors were found in our logs during installation. By the way, there are no functional problems, only these modules are completely missing.
  19. PCQUATRO, Of course I do not expect Prestashop to be perfect and I am grateful, but this topic is not about that. Yes, I also searched the catalog but forgot to make screenshots, the modules also do not exist in the web module catalog. My VPS is optimized and configured for the system requirements of Prestashop 1.7.x and runs on PHP version 7.2.24, see screenshot for reference. We are running several Prestashops, this one has recently been migrated to, I have 5 years of experience with Prestashop, trial and error.
  20. I downloaded the latest available Prestashop version from this website and installed it in English on my Plesk VPS, with the same results. Empty ps_emailalerts folder, except for the translation files. No New Products block folder Both modules are not available in the module catalog Both modules downloaded from Github are not recognized as valid modules by the module catalog Both modules downloaded from Github are not recognized in the module catalog when they are uploaded to the module folder via FTP Would be nice to know what is going on, instead of being dependent on the files of others, which in itself entails a risk.
  21. Thanks, so you think this might be a language related issue then? As far as I know two modules are missing and it is as if they never existed, it would be nice to know objectively what is going on, I will perform a test installation this afternoon and set it to English.
  22. Yes, I have made sure that the search filters are set correctly, and have used both the Dutch and English names for the module, and I have tried to search for the module manually, I have even tried to connect to add-ons. I also tried to download a new copy from the Prestashop website and install it on a subdomain, same results. It is also worth noting that the New Products block module is also missing.
  23. Hello, Module ps_emailalerts is missing in Prestashop It is not included in the zip file, while the e-mail translation folder is generated during installation, the actual module files are not present in the folder. I cannot find the module on the module page in the back office, and I also tried to download the official Github files, which are considered invalid by the module page, and uploading the module to the modules folder via FTP also did not work. What is going on and how do I solve this? Thanks in advance.
  24. So I misunderstood the concept of Mediaservers, which is not actually a CDN. Preferably use a subdomain such as static.example.com and set the root of its folder to httpddocs, or whatever folder your Prestashop is in. Images are now displayed as static.example.com, although the images are not actually served from that subdomain.
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