Cyberjos

Hello everyone, I have a problem, I have several emails in my prestashop, they are all translated into different languages, but the problem is that every time I have had to modify an email template, when saving, it puts the email subjects in English of all the templates , it doesn't just affect the one I'm modifying. Does anyone have an idea how to solve this problem?

Hello everyone, Something very strange is happening to me in my store, I use PrestaShop 1.7 and it is a multi-store PrestaShop. The thing is that in one of the multi-store stores, when a user says "I have forgotten my password" they receive an email with the link, but instead of showing the form to change their password, they are automatically directed to home and the user appears logged into his account, but the problem remains the same, he cannot change the password. Has something similar ever happened to you? Do you have any idea what it could be? Thanks.

Hello, I want to ask a question about multisite prestashop. Is it possible to have in my multisite prestashop a store that has absolutely nothing to do with the other stores in my multisite? Why do I ask the question? I want to install a store in my multi-store that I do not want to duplicate or copy from another store, I have 7 stores that handle the same item, they have different domains. Now, I want to place a clothing store but when I want to incorporate this store in my multi-store and I tell the prestashop "do not duplicate data" it creates a completely blank and non-functional store for me, because I duplicate it with the classic template, I create the articles and these do not appear do not appear in the store even though I have verified that they are active and visible. I activate native prestashop modules like the banner and it doesn't appear in the store. I say that I activate the native prestashop modules because when a store is created without duplicating the prestashop data it inactivates all the modules. For this reason I ask: Is a multi-store only to duplicate stores that have to do with the same theme? I do not know if you know wordpress but in wordpress when creating a multi-store you can have all the ones you want that can be different or the same without problems. Thank you. My prestashop is 1.7.5.1

Hi... thank u for your help...this was the problem.

Hi thank u for answer. mmmm.... no, I haven't deleted the content in var/cache... I try, and I will write again

Hello community, I come here with a problem that I can not solve. I have a prestashop in version 1.7 that I have moved to another server, it is worth mentioning that in the old server the prestashop is working well. When I have migrated the prestashop to the new server, everything works well except when I want to enter the Backoffice, when I want to enter the Backoffice, simply leaves the page blank. I have activated the debug mode, but it doesn't give me any error related to Backoffice, the interesting thing is that when the debug mode is activated, I can enter the Backoffice without problem. The only thing I can see is that it gives me an error 500 but it doesn't tell me anything else. I don't know if anyone can give me any idea of what might be happening in this case, thank you.

Hello... Sorry I have understood the functionality of the PS_CONNECTIONS table ... thank you very much for your help.

Hello ... I really am very grateful for all your answers. I wanted to ask you a question, I'm seeing that source file ... is it really recording where the customer was coming from to my prestashop store? the question is because I am having sells of articles but it turns out that the source history is from 2018, that is, my client bought me in 2019 but the source information is from 2018 ... then I am confused a bit what is the concept of the source file ... do you understand what is the use of that source section? Could you explain to me if you really make a record of where the customer comes from? Thank U

Hello, thanks for answering... What I want is to know how I can relate this PS_CONNECTIONS_SOURCE tables with the table ORDERS and ORDERS_DETAIL what I want to know is What customer came from what place (Google, Facebook, Instagram etc) and I did generate a sale. The issue is that I examine the table PS_CONNECTIONS_SOURCE and I can not see any field that allows me to relate it. I hope you can help me, thanks.

Greetings community ... I hope and they are all well. I need your help, I do not know if you have seen that in some orders, a section called "Sources" appears, usually appears last ... there is usually shown where a customer comes from when buying products from the store. I want to know if they know where in the database that information is stored. I leave a photo so you can have an idea of what I am saying.

Saludos comunidad... Espero y esten todos bien. Necesito de su ayuda, no se si habrán visto que en algunos pedidos, aparece un apartado llamado "Fuentes", normalmente aparece de ultimo...alli se suele mostrar el lugar de donde proviene un cliente cuando compra los productos de las tienda. Quiero saber si saben en que lugar de la base de datos se guarda esa informacion. Les dejo una foto para que puedan tener una idea de lo que les comento. Gracias, espero me puedan ayudar.