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Everything posted by cristina

  1. Same problem here. Somebody with a fix for this error?!
  2. no, not yet, not even with support from prestashop
  3. Hi, I encounter the following problem when I try to associate my store with the prestashop account, namely through the metrics module and the new facebook module. the erro tells me that this store is already associated with a prestashop account. It has not been associated with any account as far as I know and I can not find this setting anywhere. Thank you
  4. Buna, Intampin urmatoarea problema cand incerc sa imi asociez magazinul la contul de prestashop si anume prin modulul de metrics si cel nou de facebook. Imi spune ca acest magazin este deja asociat unui cont prestashop. Nu a fost asociat cu nici un cont din cate stiu eu si nici nu reusesc sa gasesc undeva aceasta setare. Multumesc
  5. nobody to help us to solve this ?! i need it to! Please help!
  6. Howdy, I have a request, I installed a new module, it is called CARTS GURU. This module sends messages with the fact that you have products in cart and you have not completed the order. My problem is: the shortlink sent to customers when it is opened contains index.php ?, example: https://www.bellemix.ro/index.php?controller=order-opc&cg_accountid=c212b170-a817-4619-b5bc-4d18a39895e4&recover_cart= 10840 & token_cart = d0930086e20bc7d836f0984d8ef5587a. So that the link, to be functional this "index.php?" from the link, no longer has to appear. How or where can this be stopped? customers cannot open the link in this form. Please help. thank you
  7. Salutare, Am o rugaminte, mi-am instalat un modul nou, se numeste CARTS GURU. Acest modul trimite mesaje cu faptul ca ai produse in cos si nu ai finalizat comanda. Problema mea este urmatoarea: shortlinkul trimis catre clienti cand este deschis contine index.php?, exemplu : https://www.bellemix.ro/index.php?controller=order-opc&cg_accountid=c212b170-a817-4619-b5bc-4d18a39895e4&recover_cart=10840&token_cart=d0930086e20bc7d836f0984d8ef5587a. Ca sa poata fi functional linkul, acest index.php? din acest link nu mai trebuie sa apara. Cum sau de unde se poate opri acest lucru?! clientii nu pot deschide linkul in forma aceasta. Rog ajutor. multumesc
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