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Hi, I'm just setting up a shop and dealing with the same issue. The best way seems to be to do it using zip/postcodes in the tax rules, assuming the Canary Islands, Ceuta and Melilla each have unique postcodes. In Germany there are two areas with 0% VAT, Buesingen and Heligoland, with Postcodes 27498 and 78266 respectively. So I had to set up the following tax rules for germany: Postcode range 00000-27497 has 20% VAT (or whatever the normal rate is for you) 27498 has 0% VAT 27499-78265 has 20% 78266 has 0% and 78267 - 99999 has 20% Thankfully there are only a few regions like this that aren't set up as countries in Prestashop! The others, FYI, are Mt Athos in Greece, and in Italy Livigno, Campione d'Italia and Lake Lugano Before doing it this way, I tried using States and setting up each of these regions as a state. This also works, but is clumsier: you also have to set up a state for "Rest of Germany" that the majority of customers not in any of these small areas has to select, and it is confusing to them as they are not actually states, plus you have to make up a false ISO code as they don't have official ISO codes. But I haven't checked whether the areas in Greece, Italy and Spain have unique postcodes - if not, I'll have to use the states approach. Tim

This appears to apply to all image files, as the same problem occurs with images for the image slider.

Hi, I'm having problems changing the default company logo file. I select the file (a standard JPG, 52x255) and click on Save, the screen refreshes and nothing is changed. I'm running on Windows Server 2012 R2 using IIS and PHP 7.1 with Prestashop 1.6.1.14. I'm new to Prestashop, ad not a PHP programmer, but this is what I've tried and found so far: - Obviously enough, the file is not being uploaded to the img folder - I've changed access rights to full control for Users and IIS_USERS in case it was an access rights issue, but no change - I've set '_PS_MODE_DEV_', true in defines.inc.php and an error message flickers across as the page refreshes, too fast to read but using screen capture it is: Deprecated: Function mcrypt_decrypt is deprecated in ... Rijndael.php on line 68 which looks like just a warning Anyone got any ideas on how to fix this or where to look further? Tim

OK, after a session refreshing myself on the basics of PHP (which I hadn't used for 15 years) I've made progress with this. On Windows, during the install the Users group needs full access rights to unzip the files. But then I get this error: Warning: rename(C:\inetpub\wwwroot\shop_nmeatools_com/index.php.temp,C:\inetpub\wwwroot\shop_nmeatools_com/index.php): Access is denied. (code: 5) in C:\inetpub\wwwroot\shop_nmeatools_com\index.php on line 63 {"error":false,"numFiles":17509,"lastId":18000} As the Users group has full control of everything, and this has come up a couple of times in the forum, I'm not sure what to try next. With a couple of unresolved reports of this elsewhere in the forum, and the many comments suggesting that 1.7 is still buggy compared to 1.6, I installed 1.6.1.14 without any problems.

Installing Prestashop 1.7.1.2 on Windows Server 12 and IIS. When I set the browser to the web site folder, the graphics and counter appear but then it just repeatedly loops round counting from 0% to 100%. I'm new to Prestashop, and not an expert in MySQL or PHP, but my first guess is it is an access rights issue, though I can't find any log files to look into, to see what is going wrong. If my guess is right, what user/group is the install done under, and what rights do they need? In the folder, the following rights are in force: Full control: TrustedInstaller, SYSTEM, Administrators, CREATOR OWNER Read & Execute: IIS_IUSRS, Users Many thanks for any assistance.