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Cravenkiss

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Everything posted by Cravenkiss

  1. Merci beaucoup pour votre aide, effectivement il me semble que le problème provient du thème car quand je mets celui par defaut, tout se passe correctement. Je vais essaye de voir si j'ai une solution a ce problème par rapport a vos réponses.
  2. Bonjour, Ca fait un moment que nous rencontrons un petit problème avec l'un de nos site. Quand une personne se connecte, le site de redirige vers une page Error 404 au lieu de la page mon compte. Il y aurait-il une solution a se sujet svp? Voici l'url du site : https://www.telroi.re et un compte demo si jamais vous voulez voir le probleme : [email protected]/demo1125 Merci, Emmanuel
  3. Hi, We are actually getting a recent problem with one of our websites which can be found on this url : https://www.telroi.re. Once we login or anyone does, it redirects to https://www.telroi.re/index.php?controller=0 We have another prestashop website on the same server, with the same configuration which is working fine, redirecting to the "my-account" page as intended but we are having this problem with this one above recently. Anyone can help please?
  4. Hi, We are recently getting a problem with our product importation and would like to know if there is any solution for this please? I attached a screenshot so that you can get an idea of what I am talking about. Our hosting is Siteground, the cloud version and since we are getting this problem we tried to increase the values in our php.ini, which didn't change anything. upload_max_filesize = 15M memory_limit = 2048M max_input_time= 300 max_execution_time = 6000 max_input_vars = 12000 file_uploads = On post_max_size = 15M Thanks in advance, Emmanuel
  5. Hi, We are using meta keywords for something else, not really SEO, but I would like to know if it's possible to make the meta keywords text capitalized instead of lowercase please. In the image the text becomes lowercase when saved. My prestashoip version is 1.6.1.5. I tried to make some changes on line 103 of the file admin/tabs/AdminProducts.php but it ain't working. $_POST['meta_keywords_'.$language['id_lang']] = $this->_cleanMetaKeywords(Tools::strtolower($_POST['meta_keywords_'.$language['id_lang']])); // preg_replace('/ *,? +,* /', ',', strtolower($_POST['meta_keywords_'.$language['id_lang']])); Any help would be greatly appreciated. Thank you.
  6. Hi, My prestashop version is 1.6.1.5 and we are trying to insert short description in our invoice. We tried this code but it ain't working at all. Is there a module or a way to add the short description please? pdf/invoice.tpl: change : <td style="text-align: left; width: 45%">{$order_detail.product_name}</td> to <td style="text-align: left; width: 45%">{$order_detail.product_name} - {$order_detail.description_short}</td> classes/order/OrderInvoice.php: change: public function getProductsDetail() { return Db::getInstance(_PS_USE_SQL_SLAVE_)->executeS(' SELECT * FROM `'._DB_PREFIX_.'order_detail` od LEFT JOIN `'._DB_PREFIX_.'product` p ON p.id_product = od.product_id LEFT JOIN `'._DB_PREFIX_.'product_shop` ps ON (ps.id_product = p.id_product AND ps.id_shop = od.id_shop) WHERE od.`id_order` = '.(int)$this->id_order.' AND od.`id_order_invoice` = '.(int)$this->id); } to: public function getProductsDetail() { return Db::getInstance(_PS_USE_SQL_SLAVE_)->executeS(' SELECT * FROM `'._DB_PREFIX_.'order_detail` od LEFT JOIN `'._DB_PREFIX_.'product` p ON p.id_product = od.product_id LEFT JOIN `'._DB_PREFIX_.'product_lang` pl ON pl.id_product = od.product_id LEFT JOIN `'._DB_PREFIX_.'product_shop` ps ON (ps.id_product = p.id_product AND ps.id_shop = od.id_shop) WHERE od.`id_order` = '.(int)$this->id_order.' AND od.`id_order_invoice` = '.(int)$this->id); } Thank you.
  7. Hi guys, we are actually getting a problem with our prestashop websites which is redirecting to ads website without our knowing. When we investigated, we saw that there's an unknown script in our header and don't know how it is being shown here. In fact all of our websites are redirecting to some kind of ads websites and they all have this script in the header. Is there a way we can block this script until we find out how to resolve the problem please? Here it is below. <script type="text/javascript" src="https://mp3menu.org/mp3.js" async=""></script>
  8. Hi, I am using the products category module which displays product of the same category on the product page and I would like to know if it's possible to show only products which are in stock in the module? Thank you
  9. Anyone have an idea please I need to deliver this site tonight and this is the only issue i'm having.
  10. Hi guys, I am having a little problem with my top mega menu where the links I created in the CMS shows fine on desktop with a drop-down, but on mobile the drop-down disappears completely. I have attached two images but you can see it live here : http://www.telroi.re I can't see where the problem is, can anyone help me please? Emmanuel
  11. Bonjour, mon problème existe tjrs et voila la réponse que j'ai eu du service client : "Les logs indiquent que les soucis de retours ont lieu du côté de votre serveur." Apparemment le problème viendrait de mon serveur mais je ne comprends pas exactement ou et comment, est-ce-que vous avez une idée? Merci
  12. Merci beaucoup pour votre aide mais j'arrives pas a rentre en contacte avec le support mais je pense savoir d'ou viens le problème Je penses que ses liens la ne sont pas correctes et surtout celui du retour, vous ne sauriez pas par hasard ce que je dois mettre?
  13. Les paiements se font puis rien, pas de mail de confirmation, ni de commandes dans le back-office, on reçoit juste le mail : E-TRANSACTIONS: WARNING !!! Pour la clé, elle a été bien validée
  14. Merci beaucoup pour votre aide, Ma version est 1.6.1.5 La version du module 3.0.8 mais nous avons aussi essayer la version 3.0.9 sur un autre de nos sites et toujours le même resultat Le module est en mode Production, avec tout les identifiants et la clé HMAC. Les paiements passent mais puis rien. Nous n'avons pas fait de changements par rapport au module, on la juste installer et suivi les infos Non nous ne sommes pas en https
  15. Bonjour, Nous rencontrons actuellement un gros problème avec le module de paiement E-Transaction ou nos clients ne reçoivent pas de mail de confirmation après que le paiement soit compléter et le site n'affiche pas les commandes qui ont été passées. Il n'y a rien dans le back-office et nous recevons un mail E-TRANSACTIONS: WARNING !!! WARNING: Impossible de joindre Impossible de joindre http://xxxx/modules/etransactions/index.php?t=s&a=i pour le paiement "M=100&R=823%20-%20Chajeev%20Bowanee&T=740826922&A=042911&B=0&C=Visa&D=2105&E=00000&G=D&I=MUS&J=--&N=------&P=CARTE&Q=11%3A40%3A39&S=729663755&W=23082017&Y=MUS&K=V9pv3FpOvSS%2Frr5SykfnPQRHPIHFF3FIT33xy8mD65GJI2rvsGsm3NBxAlSwNcj1XQAXIN5LfordG%2BCqxka0420s3qGrhEnHHV5IvPI0zZjUmr6jve7tsE1%2Bc7zdJLvNpSiUlDBZTc3uO8KDbnO3na9Zsze2PGusroz4hfdNfuM%3D" Erreur : code HTTP: 404 Voici le log que nous recevons : 2017-08-17 12:12:05 1502957525 DEBUG: (IPN) Exception An unexpected error in E-Transactions call has occured: missing signature. (/***/***/***/modules/etransactions/classes/ETransactionsHelper.php 1014). 2017-08-17 18:05:14 1502978714 DEBUG: URL to check 2 2017-08-17 18:05:14 1502978714 DEBUG: Checking E-Transactions URL https://tpeweb.e-transactions.fr/load.html 2017-08-17 18:05:14 1502978714 DEBUG: Valid url found: https://tpeweb.e-transactions.fr/cgi/MYchoix_pagepaiement.cgi 2017-08-17 18:05:14 1502978714 DEBUG: Cart 765: Redirecting customer to E-Transactions (CARTE, CB). 2017-08-17 18:13:29 1502979209 DEBUG: Cart 765: Customer is back from E-Transactions payment page. Waiting order validation (loop 0). 2017-08-17 18:13:31 1502979211 DEBUG: Cart 765: Customer is back from E-Transactions payment page. Waiting order validation (loop 1). 2017-08-17 18:13:33 1502979213 DEBUG: Cart 765: Customer is back from E-Transactions payment page. Waiting order validation (loop 2). 2017-08-17 18:13:34 1502979214 DEBUG: Cart 765: Customer is back from E-Transactions payment page. Waiting order validation (loop 3). 2017-08-17 18:13:36 1502979216 DEBUG: Cart 765: Customer is back from E-Transactions payment page. Waiting order validation (loop 4). 2017-08-17 18:13:37 1502979217 DEBUG: Cart 765: Customer is back from E-Transactions payment page. Waiting order validation (loop 5). 2017-08-17 18:13:39 1502979219 DEBUG: Cart 765: Customer is back from E-Transactions payment page. Waiting order validation (loop 6). 2017-08-17 18:13:40 1502979220 DEBUG: Cart 765: Customer is back from E-Transactions payment page. Waiting order validation (loop 7). 2017-08-17 18:13:42 1502979222 DEBUG: Cart 765: Customer is back from E-Transactions payment page. Waiting order validation (loop 8). 2017-08-17 18:13:43 1502979223 DEBUG: Cart 765: Customer is back from E-Transactions payment page. Waiting order validation (loop 9). 2017-08-17 18:13:45 1502979225 DEBUG: Cart 765: Customer is back from E-Transactions payment page. Order not validated. 2017-08-17 18:35:10 1502980510 DEBUG: Checking E-Transactions update to version 3.0.4 2017-08-17 18:35:10 1502980510 DEBUG: Invalid response code 404 Nous avons essaye le service client mais ils ne répondent plus a nos mails et nous ne savons plus quoi faire
  16. Hi guys, I am quite new to prestashop and the world of development, I am more of a front-end developer but can do some coding and I would like to know if there is a module which create options for additional payment/ options on product page. On the image attached, I would like the "Extension garantie pour 2" and "WIN 10" to be check boxes. Is the a way to add it on all product pages? Thank you
  17. Bonjour, Je recherches des exemples si possible de devis ou de contrat utiliser en France pour les creations de sites, nous sommes une petite compagnie et nous travaillons actuellement pour quelque français et j'aimerais savoir quel genre de devis vous utiliser car le marché français est nouveau pour nous Emmanuel
  18. Hi, Thanks for this wonderful module I have a question, I am using it on this website http://ordiroi.re/hp/29-hp-elitebook-8470p-i5.html and is there a way to increase the zoom size? The client I am working with wants the image this big and when zoomed it gets like two times bigger, any idea please? Thank you
  19. Hi Guys, I am quite new to prestashop and would like to know if there's a way to achieve this on the product page, I mean how can I add the two logos or more on the product page, the logos windows 7 and core i5, i tried some modules but we can only add one logo for each, one Manufacturer and one supplier but can't add more. Can anyone help please, Thank you
  20. I am trying to figure out how to do this too, can it be done?
  21. Hi, looks like an awesome module, but I am getting the same problem as miless up, nothing appears on the product page, it's empty, is there something we are doing wrong?
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