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stev_nima

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  • First Name
    Stefan
  • Last Name
    Matei

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  1. Hi, I have encountered a very strange situation. A customer ordered 5 products, and in the order in the backoffice I can only see 3 of them, but the total value is of all 5. The customer paid trough paypal and in paypal all 5 products appear as the cart description. Also, if I check the Shopping Cart history I can find the customer's cart with all 5 products in them. The customer did not issue any return for any of the products. Can anyone point to a possible source of the problem. I have attached a screenshot with the order details and the shopping cart. Thank you in advance
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