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Everything posted by HAIRWEBSHOP

  1. For those dealing with Prestashop's broken Cron Job feature, log into your SSH account and type crontab -e Paste the task here and save. I am aware not every hosting provider allows access to SSH, so try logging into your panel to see if there is any Cron job feature there. In the meanwhile I have my own problems with the module, while this module seems to send emails to customers who abandoned their carts. We also receive a copy of this email where variables like {firstname} {lastname} and {shop_url} do not seem to be working at all. In short, variables do not work. What's going on and how do we fix this? Thank you in advance.
  2. Hello, We recently enabled Prestashop standard gift wrap function without extra costs. However, there is no way of telling if the customer wants gift wrapping because it's not being displayed on the customer order's invoice. Can someone please help me find a solution for this? Thank you in advance!
  3. Hello pedepot, Of course, I've done a great deal of research before optimizing our prestashop for SEO. I always provide genuine content and text rich product pages as much as I can. My employer pressures me to produce at least 5 to 10 orders a day. Last week, we had only 10 orders for a whole week. Most of the prices are lower than our competitors because we are a large supplier. We're also working with social media, I'm not quite sure what to do next.
  4. I believe this solved the problem, thank you!
  5. Hello Daresh, and thank you kindly for your fast reply. According to the link you provide, it's a Chrome problem, and I'm using Chrome. I will switch to Firefox to see if this solve the problem and then report back here. Thank you.
  6. Hello, Recently, when I add a new product and save changes, all values are empty. At first I thought this was due to a database connection problem, but this does not seem to be the case. I have a lot of products that I need to process this week, so this is a big problem for me. Can someone please help me solve this problem? The following information might be of some help: php_value max_input_vars 50000 php_value memory_limit 256M This occurs 80% of the time The icon on the upper left is not spinning endlessly Thank you in advance!
  7. Hello jetway, and thank you kindly for your reply. Yes it's always one cent off, a customer made us aware of the problem. At first, we were sure it was an error in the customers calculations. I left the settings on default. Round mode :"Round up away from zero when it is half way there" Round Type :"Round on each line" Numer of decimals :"2"
  8. One thing I noticed is that products that has been crawled by Google but has not been obtained by Prestashop's sitemap module do have price snippets on them. I suspect that the Sitemap module is responsible for this, before we used this module, everything was displaying correctly.
  9. We're still dealing with this problem, can someone please help us solve this?
  10. Hello everyone, We're running a Prestashop using the builtin SEO tools, which work fine. My employer wants me to optimize our webshop for SEO without investing in ad-campaigns such as Google Adword. I told my employer that I think the best way to do this is to allow me some more time to focus on content and make sure to update prices on a regular basis. Since some tags like the alt tags and focus keyword are missing, I think we could gain visibility in that area. So I was thinking to convince my employer to buy a dedicated SEO module which does eveything Prestashop already does, and more! But I would also like to be in control of our meta, so to avoid SEO disaster I don't want automatic generated meta. Can anyone please give me honest advice on what SEO module to buy. I prefer quality over quantity. Thank you kindly in advance!
  11. Hello MacRoy, Thank you kindly for your reply. The number of decimals is set to 2, this is correct. Got any ideas? Thank you in advance!
  12. Hello, A customer had sent us an email saying that the total cost on her invoice is off by one cent. This also seems to be true for other invoices as well. What's going on and how do we fix this? Thank you in advance!
  13. Hello, We discovered the following returning Fatal errors in our PHP error log: [21-Jul-2016 08:35:16 Europe/Amsterdam] PHP Fatal error: Uncaught Error: Class 'Media' not found in /home/vhosting/b/vhost0072918/domains/hairwebshop.nl/htdocs/www/classes/controller/Controller.php:308 Stack trace: #0 /htdocs/www/classes/controller/FrontController.php(1333): ControllerCore->addCSS(Array, 'all', NULL, true) #1 /htdocs/www/classes/controller/FrontController.php(1363): FrontControllerCore->addMedia(Array, 'all', NULL, false, true) #2 /htdocs/www/classes/controller/FrontController.php(950): FrontControllerCore->addCSS('/themes/default...', 'all') #3 /htdocs/www/classes/controller/Controller.php(174): FrontControllerCore->setMedia() #4 /htdocs/www/classes/Dispatcher.php(367): ControllerCore->run() #5 /htdocs/www/index.php(28): DispatcherCore->disp in /home/vhosting/b/vhost0072918/domains/hairwebshop.nl/htdocs/www/classes/controller/Controller.php on line 308 [21-Jul-2016 14:21:54 Europe/Amsterdam] PHP Fatal error: Uncaught Error: Call to undefined method Validate::isLinkRewrite() in /home/vhosting/b/vhost0072918/domains/hairwebshop.nl/htdocs/www/controllers/admin/AdminProductsController.php:2239 Stack trace: #0 /htdocs/www/controllers/admin/AdminProductsController.php(1980): AdminProductsControllerCore->checkProduct() #1 /htdocs/www/classes/controller/AdminController.php(1064): AdminProductsControllerCore->processUpdate() #2 /htdocs/www/classes/controller/AdminController.php(909): AdminControllerCore->processSave() #3 /htdocs/www/controllers/admin/AdminProductsController.php(1440): AdminControllerCore->postProcess() #4 /htdocs/www/classes/controller/Controller.php(178): AdminProductsControllerCore->postProcess() #5 /htdocs/www/controllers/admin/AdminProductsController.php on line 2239 Can someone please help us indetify and solve the problem? Thank you in advance!
  14. Hello Daresh, and thank you kindly for your reply. Yes, you're absolutely right. Displaying recources is easy for us, but most people don't know that. It's just an extra step.
  15. Hello, I try to discourage using our edited product images by blocking right-click and dragging. To do this, I've added the following custom javascript. $('img').bind('contextmenu', function(e) { return false; }); $('img').on('dragstart', function(event) { event.preventDefault(); }); However, when the user clicks on the image to enlarge using a fancybox, it does block them anymore. How can I prevent users from right-clicking and dragging images inside prestashop default-theme fancybox? Thank you in advance!
  16. Hello, We're suddenly getting this fatal error. We did not change anything recently and we tried contacting our webhost. [18-Jul-2016 14:21:29 Europe/Amsterdam] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 4294968296 bytes) in /htdocs/www/classes/Validate.php on line 408 [18-Jul-2016 14:21:29 Europe/Amsterdam] PHP Warning: preg_match(): No ending delimiter '/' found in /htdocs/www/classes/Validate.php on line 258 Can someone please help us figure this out? Thank you in advance!
  17. I really have no idea, I'm looking into it right now. Will let you know if I know something more.
  18. Hello, From the start, prestashop served Google Rich Snippets to googlebots. For some reason, rich snippets are not being indexed properly, meaning that there are no pricing labels, star reviews etc. Google's Structured Data Testing Tool confirms that rich snippets are available. Can someone please help me find a way to solve this? Thank you in advance!
  19. Turns out that my webhost marked our primary Prestashop e-mail as spam due to the amount of "out of stock" messages.
  20. I reinstalled the Mail Alerts Module, but it did not work.
  21. Hello vishalsingh119, and thank you kindly for your reply, We've done various of tests, even after an hour the customer is not receiving an e-mail from us. Sending an email directly works fine. If I go to advanced settings > E-mail and sort by date, I can see that it has stopped sending e-mails a few days ago. This tells me something is wrong with our Prestashop. I will check the module.
  22. Hello, Emails are not being delivered or is not being delivered immediately. We have yet to contact our host. Knowing our webhost, they will most likely point the finger to prestashop. Can someone please help me figure this out? Thank you in advance!
  23. I managed to edit the values manually in the database.
  24. Hello, I accidentally withdrawn 9 products, while this should have been 5. The credit slip is not correct, how can I undo this? Thank you in advance!
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