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Posts posted by HAIRWEBSHOP

  1. Hello MacRoy,

    Clean Prestashop with autoupgrade 4 beta, upgrading to Prestashop results into 

    [INTERNAL] /var/www/vhosts/httpdocs/vendor/doctrine/cache/lib/Doctrine/Common/Cache/CacheProvider.php line 32 - Interface 'Doctrine\Common\Cache\MultiPutCache' not found
    Looks like it's going to be a pumpy road. 
  2. We're still looking for an answer because we're migrating from Prestashop version 1.6 to 1.7.

    We know for a fact that PrestaShop 1.7 is moving to Symfony 3.4, which can lead to many compatibility issues. Something we like to prevent before opening our new webshop.

  3. On 10-11-2017 at 8:37 AM, misthero said:

    the module is not compatible with 1.7 so it is strange it works for you. Your site is in maintenance mode anyway so it is impossible to check it for us


    I beg to differ, this is shown at the front and I can even access and edit the configuration if I copy the settings page URL of our Prestashop 1.6.x, but ... it has a javascript error in the frontend "$ not defined" No nav buttons.

  4. Got it working, but not quite.

    Because we ship to multiple countries, we have disabled the visitor group in each carrier. Logged-out users will now see free shipping, regardless of the amount of money they spend, which is weird because the shipping costs have yet to be determined.

    When a customer fills in a country like the Netherlands, the shipping costs are displayed and these are subtracted if the cart rule applies, instead displaying a free shipping label. Even weirder, the string for the applied cart rule is display on the checkout page with -0.00% next to it.

    It looks somehting like this.


    Subtotal             € 40
    Discount            € 5,85
    Shipping            € 5,85 (should say free shipping instead)

    Free shipping from € 35,-  (cart rule label)   -0.00% (zero percent is subtracted? confusing)


    Will someone please shed some light on this?
    Thank you in advance.

  5. Hello,

    For our new Prestashop I've created a cart rule for free shipping using the following settings.

    Name : Free shipping from € 35,-
    Description : Free shipping from € 35,-


    Mark : Yes

    Partial use : No

    Priority : 1

    Status : Yes


    Not limited to customers

    Valid from 2018-05-15 to 2023-06-16

    From € 35,- Including vat, excluding shipping costs.

    Total Available : 20000000

    Available per customer : 20000000

    Country Selection : Netherlands


    Free shipping : Yes


    Carrier settings

    Handling fee : No

    Free shipping : No

    Invoicing : According to the total price

    from € 0.000000 to € 35.000000

    Netherlands > Checked : € 5.85,-


    These are the exact setting used in our current Prestashop

    I've disabled all caches, cleared all caches, checked for errors in the server log and disabled all non-prestashop modules.


    Will someone please help me figure this out? Thank you in advance.

  6. Hello,

    Catchy title huh? ;)

    I'm actually wondering if anyone knows how to remove the space in between the menu items (class .category) in the #top-menu of the Prestashop 1.7 classic theme. I can not find margins and paddings or anything on any of the elements that is part of the main menu.

    Trust me, it's there, thank you in advance.

  7. Hello joseantgv, and thank you kindly for your reply.

    Like i wrote in my previous post, I already know that this is possible by adding a country as a zone, but it quite the  hassle to do this for every country. Adding a country to a list of continents just does not seem right.

  8. Hello,

    We decided to upgrade to Prestashop 1.7 and I'm meticulously  preparing our new Prestashop.

    It seems that there is no way to limit the shipping method to a country. Of course, customers blindly choose the cheapest method, which does not contain the right shipping costs for the destination. Therefore my question is as followed:

    Is there a way to limit shipping method to country?


    Of course, I can create a new zone and go through that hassle for every country, but adding a country to a list of continents does not seem right.

  9. Hello,

    I believe that paper invoices are not of this time and are bad for the environment, however, some customers still want to receive it.

    My question therefore is, is there a free module for opting to receive a printed invoice?


    Thank you kindly in advance.

  10. The support for 1.6 ends in October 2018. Several problems have occurred in the past due to browser updates that were resolved in a maintenance update. Should such a problem recur after October 2018, we have a problem.

    In one way or another, we have to prepare to upgrade to Prestashop 1.7.x or another e-commerce platform. Objectively speaking, prestashop can't even handle a minor maintenance update without errors and the need to restore a full backup. This lead us to believe that migrating to another e-commerce platform may be the safest choice we currently have, though not necessarily the cheapest and easiest way.

  11. Hello selectshop.at, and thank you kindly for your reply.


    It seems that a lot of users have already reported the problem to the debug tracker. We prefer not to use unofficial workarounds, as this can lead to unexpected results.

    Since PrestaShop 1.6.x support is slowly coming to an end, we are faced with the difficult decision to spend our time, effort and money on upgrading to Prestashop 1.7.x or migrating to another e-commerce platform.

    I personally hope to stay with PrestaShop, but I also have to secure the future and stability of our webshop.

  12. Hello,

    Yesterday, our sales statistics in our dashboard went to + € 11.900, but we only made about € 200,- that day. The statistics of other days are correct.
    I made sure that Demonstration mode is turned off and the correct date is selected.

    What's going on, and how can we fix this?
    Thank you in advance.

  13. Hello,

    We use a clean Prestashop using only paid modules from the addons page.
    I tried upgrading Prestashop from version to Before doing so, I reinstalled 1-click Upgrade, as this was required the last time we ran into an error.

    Upgrading Prestashop has never worked without errors and the need to restore a full backup, this is also true for our clean Prestashop test environment. As predicted, I again encountered an error, jqXHR.

    This is what our server log has recorded:

    [15-Mar-2018 09:31:06 Europe/Paris] PHP Warning:  mysqli::query(): MySQL server has gone away in /home/xxxxx/xx/xxxxxxxxxxxx/domains/hairwebshop.nl/htdocs/www/modules/autoupgrade/db/DbMySQLi.php on line 96
    [15-Mar-2018 09:31:06 Europe/Paris] PHP Warning:  mysqli::query(): Error reading result set's header in /home/xxxxx/xx/xxxxxxxxxxxx/domains/hairwebshop.nl/htdocs/www/modules/autoupgrade/db/DbMySQLi.php on line 96
    [15-Mar-2018 09:31:06 Europe/Paris] PHP Warning:  array_merge(): Argument #1 is not an array in /home/xxxxx/xx/xxxxxxxxxxxx/domains/hairwebshop.nl/htdocs/www/classes/PrestaShopCollection.php on line 398
    [15-Mar-2018 09:31:06 Europe/Paris] PHP Warning:  Invalid argument supplied for foreach() in /home/xxxxx/xx/xxxxxxxxxxxx/domains/hairwebshop.nl/htdocs/www/classes/Tools.php on line 2390


    Will someone please help us figure this out, upgrading is so unstable that we're thinking about migrating to another e-commerce platform.
    Thank you in advance!

  14. We can see the following internal server error, which is related to the blocklayered module.

    v_388_be8b9cac271a2f97e4240f4d6cc6aa36.js:4 GET https://hairwebshop.nl/modules/blocklayered/blocklayered-ajax.php?id_category_layered=1252&layered_price_slider=1_249&orderby=date_add&orderway=desc&n=24&p=2&_=1506522490542 500 (Internal Server Error)
    send @ v_388_be8b9cac271a2f97e4240f4d6cc6aa36.js:4
    ajax @ v_388_be8b9cac271a2f97e4240f4d6cc6aa36.js:4
    reloadContent @ v_388_be8b9cac271a2f97e4240f4d6cc6aa36.js:1045
    (anonymous) @ v_388_be8b9cac271a2f97e4240f4d6cc6aa36.js:989
    dispatch @ v_388_be8b9cac271a2f97e4240f4d6cc6aa36.js:3
    r.handle @ v_388_be8b9cac271a2f97e4240f4d6cc6aa36.js:3
  15. Hello,


    Our pagination is not working, it gets stuck on the loading spinning wheel.
    We are using the latest Prestashop, PHP 7.1.9 and we cleared all caches, including browser cache.


    We're using the default bootstrap theme.


    Can someone please us figure this out?
    Thank you kindly in advance.

  16. Beste,


    Onze webshops die gebruik maken van Prestashop met het standaard thema, hebben waarschuwingen tot betrekking met de prijsopmaak in Google Structured Data, er worden dan ook bij de Google zoekresultaten geen prijzen weergeven.




    Hoe los ik dit op zodat bedragen in Google worden weergeven?

    Bij voorbaat dank!

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