Jump to content


  • Posts

  • Joined

  • Last visited

Profile Information

  • First Name
  • Last Name

Pvv's Achievements


Newbie (1/14)



  1. in 1.7 prestashop the tpl files do not contain <body or <head ... :/
  2. Hello. I am trying to add a google tag manager code to my prestashop 1.7 installation and all the instructions are saying that i should edit the header.tpl file in head and body. but the header.tpl file does not have any head and body parts of code, only a lot of divs. Has anyone had any experience with this?
  3. Yes i deleted cache and i tried to log in with different browser and on different computer. The console on chrome gives 0 data. It feels like the page is refreshing when i click log in. :/
  4. Hello. I just installed prestashop on my server and i cannot log in into my admin account. i just get redirected back to login page. The login information is correct, because i tried to login with wrong information and i got the message that worker does not exist, but when i try to login with the right information i just get nothing, only redirection to the same login page. I would be really happy if someone would be able to help me. Edit: I was using third party service Softaculous. After i installed Prestashop 1.7 manually on my server prestashop started working.
  5. Hi. For a few days now i am having a problem in backoffice. Everytime i try to make any change in product description, or picture or in a combination, whatever i do is not saved and it get's deleted. Sometimes i have to save up to 6 times before changes are actually saved. It is like doing the whole shop for 6 times for everything. Please help, because this is getting really annoying. :/
  6. Hi. Thank you for the reply. I am using the latest prestashop, as i downloaded it a few days ago from official website. I looked in file manager in cpanel and did not find "form_ranges.tpl".
  7. Hi.. i have a big problem, as i cannot add a new carrier or change the default one, because when i click on it i only get a blank page. The error that i get is: Fatal error: Uncaught --> Smarty: Unable to load template file 'controllers/carrier_wizard/helpers/form/form_ranges.tpl' in '*/public_html/shop/admin1/themes/default/template/controllers/carrier_wizard/helpers/form/form.tpl' <-- thrown in */public_html/shop/tools/smarty/sysplugins/smarty_internal_templatebase.php on line 129. I would be really grateful, if anyone knows the solution to this problem.
  8. Hi guys. I hope anyone knows the answer. If i want to move my cloud store to my own domain, which i already have bought, and there is already a site on that domain. when i add domain in will it go over the site example.com or will it create it's own subdomain for the store example.com/store, because i don't want to lose main site, only a store for the site on the same domain. Thank you
  9. Hi. i wounder if anyone could help me. I followed the video tutorial for the installation. Downloaded the files, unziped them, created sql database on cpanel, then uploaded the files via filezilla to the server under the /shop subdirectory. But now i cannot install prestashop when i enter the url into the browser. i get following message. Not FoundThe requested URL /shop was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. And i know i have those files on the server, because i am looking at them. The same message is given if i try /shop/install. I hope anybody knows the problem and could help me. Thank you
  10. Thank you for the reply, but i have 0 options do actually do anything. I got the email when i created the store that i am on a priority waiting list, and that i will get an email when my shop is online, but 24 hours is a long time to wait for something that is said to be set up in minutes. I did everything like it was in tutorial, i just don't know, am i doing something wrong or are they just having so many requests that it takes so much time.
  11. Hi. i am wondering how fast can you set up an online store via PrestaShop Cloud. I know they state everywhere that you are set up in minutes, and well i thought this is gonna be fast... Maybe they thought 500 minutes or more, because that is how long i am waithing to get the store online. So does anyone know how fast this usually is? Thank you.
  • Create New...