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Hola, Swift Error: Expected response code 250 but got code "550", with message "550-5.7.0 Mail quota exceeded for [email protected]: You have exceeded the limit of 200 messages per hour and per account. Please, re-try later. 221 Closing connection, please refrain from sending too many mails " Alguien sabría ayudarme? Me aparece este mensaje de error en algunas ocasiones al intentar enviar un mensaje desde Prestashop. Toda la configuración SMTP está correcta y puedo enviar mensajes sin problema, pero solo a veces, me aparece esto. La web no está activa y no se envían emails como para superar el límite de 200 mensajes por hora/cuenta. A veces, me aparece el error, vuelvo a confirmar el envío y sí que se manda sin problema, pero tengo que hacer varios intentos. También he comprobado que los emails de confirmación de compra no se envían, no los recibe ni la tienda, ni el cliente. Al hacer un pedido de prueba, compruebo los Logs y me aparece ese error y no se llega a enviar la confirmación de pedido. Por qué puede ser? Muchísimas gracias.

Hello, we have two product types: bulky items shipped with carrier A and normal items with two carriers available, B (cheap but slow) and C (fast but more expensive). If a customer puts in the cart one bulky item and one normal item, Prestashop sums shipping cost as carrier A + carrier C. Customer sees the sum of A+C rates but is not given the choice between carriers B and C for the normal item. Carrier B is set as default carrier in BO ("best price"). Is there a way to force Prestashop to show in checkout both available carriers for the normal item, or to default choose the cheaper carrier instead of the faster one for the normal item? PS 1.7.8.8 Any help will be appreciated!

hola alguien me puede ayudar ?

As an alternative you might consider using my free Copy_shopdata script.

Look in the server error log or under /var/logs for the error message. Usually this is a PHP error in an ajax call.

Bonjour ça ne change rien ce qui est étonnant ça marche en passant par la page https://artisteaudio.com/commande Merci pour votre aide en tout cas

Hello everybody Im struggling with the configuration in the web, I want to show in brand page the left column but I want to hide it when all brands is showing. These pages seem to be connected because when I turn off the left column in theme setting disapears in both pages. Is there a way to hide in all brands page but show it in the manufacturer page??? Im using prestashop 8.1 and classic theme by default. Hope someone can help me, thanks

Thanks for the quick reply, unfortunately I deactivated all the non-native modules, but the problem remains. I think it's a template problem but I'm not sure.

Bonjour, Attention avec ce connecteur, c'est très lent et ca plombe pas mal la vitesse de votre PS. Avez-vous deja testé avant ?

Did you try enabling profiling? https://dh42.com/blog/prestashop-debug-profiling/

Bonjour Je vais tester, merci pour votre aide

Bonjour, Certainement la largeur des colonnes qui dépassent la largeur de la page et donc il place en dessous. A voir selon votre thème si configurable ou pas.

Salut, Dans le fichier, https://artisteaudio.com/themes/electrotech/assets/css/theme.css , pour le sélecteur ci-dessous- .custom-checkbox input[type="checkbox"] + span Veuillez supprimer le CSS ci-dessous. margin-top: 4 px ; Après avoir effectué la modification ci-dessus, les cases à cocher apparaîtront comme indiqué dans la capture d'écran ci-dessous : https://prnt.sc/9LZPhmYBAOif Salutations.

Hi yaKay, Can you please share the screenshot or issue video so that we can check? Further, we have checked the product page you have provided and we have noticed that you are using a module cookiechoices which is loading some JS content on your store. However, the same is broken as it seems to be an issue with the content. Please check the below screenshot for your reference:- https://prnt.sc/KQuPG2ihy_XG We suggest contacting the developer of the module to look into that issue. Regards.

Yeah, this one solves it. Thank you

Hi, Check that caching mechanisms are properly configured on your server. Check if there are any Prestashop modules or third-party extensions that might be adding unnecessary CSS or JS files to your site. Disable or remove any modules that are not essential or are causing performance issues. Hope this would help. Thanks

Prestashop crashes, when I try to translate a string in the backoffice. Both the backend and the frontend stop functioning. Things I've tried: clearing cache disabling cache manually clearing cache on the FTP upgrading PHP version downgrading PHP version After I delete the cache folder (var/cache), both the backend and frontend are functioning normally. Prestashop version 1.7.8.11 PHP version 7.2 The following PHP error is thrown: Fatal error: require_once(): Failed opening required '/data/f/f/ffd0c9d0-2f56-48d4-928b-0641d94b1def/lomnic.com/web/var/cache/dev/appParameters.php' (include_path='/data/f/f/ffd0c9d0-2f56-48d4-928b-0641d94b1def/lomnic.com/web/vendor/pear/pear_exception:/data/f/f/ffd0c9d0-2f56-48d4-928b-0641d94b1def/lomnic.com/web/vendor/pear/console_getopt:/data/f/f/ffd0c9d0-2f56-48d4-928b-0641d94b1def/lomnic.com/web/vendor/pear/pear-core-minimal/src:/data/f/f/ffd0c9d0-2f56-48d4-928b-0641d94b1def/lomnic.com/web/vendor/pear/archive_tar:.:/usr/share/php') in /data/f/f/ffd0c9d0-2f56-48d4-928b-0641d94b1def/lomnic.com/web/config/bootstrap.php on line 87

Hi all, am getting used to using our online shop. we do not offer free delivery to any of our products but customers are welcome to collect items, especially the larger items from any of our branches. however if i set items to collection only when people add the item to their baskets it says delivery free, is there anyway of changing the wording so that it says collection only not free

Hello, I am on prestashop1.6.1 I purchased and integrated your module. Apart from an error on a redirection in the left column, it works perfectly. I just have one problem but I think it's a handling problem. maybe you could help me? Prompts that are written by default, or any other prompts, appear not to find relevant product information. As if the module could not access the internet or relevant information. He embroiders somewhat general descriptions, without technical details. The API key is functional, it works well. There are also problems with the "layout" of the descriptions. The module provides "1: introduction:"...etc...each product sheet must be repeated one by one to obtain a more "natural" layout.

My module "Please choose attributes - Product combination check" includes an option to always show all product images https://addons.prestashop.com/en/combinaisons-customization/47851-please-choose-attributes-product-combination-check.html

Think you are missing the closing bracket } for the class. Check your server log for errors

Bonjour, je suis prestashop 8. Je souhaiterais deplacer un block mais impossible de trouver comment mettre en page. Je vous joins une capture. bonne après midi. clément

Hola. Estamos migrando una tienda de prestashop de servidor y a otro dominio. Hemos hecho los pasos de copiar todos los archivos y la base de datos, y cambiar la url en la base de datos. Aparte de borrar el contenido de las carpetas de caché, guardar las opciones de tráfico y seo, y borrar caché dentro del admin. Hasta ahí todo bien, la tienda funciona. Pero veo que en la administración hay pequeños errores de visualización que son molestos. Por ejemplo, en la página de editar o crear un producto, al cambiar a la pestaña de combinaciones, se ve descuadrado. https://prnt.sc/ujire-6mzFI5 Sin embargo, en la original, sí se ve bien. https://prnt.sc/dTWeHyEz0el7 Por lo que he podido ver, al migrar se ha descuadrado el HTML. Original: https://prnt.sc/dVTo2PPawKXP Migrada: https://prnt.sc/Td0FIydLMlpb Así que había pensado en resubir el archivo que se encarga de generar ese HTML, pero no sé cuál es. Uso prestashop 1.7.5.1, le he preguntado a chatgpt, pero me marca una ruta de archivo que no existe (ni en el paquete original de prestashop). Aparte de ese error, en la página de borrar caché, también veo que está el HTML mal. https://prnt.sc/Tr7bCOOnl-6Y En la captura se ve que no se puede seleccionar ninguna opción, y en el HTML está "selectid" en lugar de "select id". Si lo separa, esa opción funciona bien, pero tampoco sé qué archivo es ¿Me podéis ayudar? ¡Muchas gracias!

Hello I work with 1.7.8.7 and I tried this. It implements, but shows an error somehow. also the search does not work once I chose a brand. I also could not find where to deactivate the modul. Thanks for support!

Can you show me where is the static_token with a print? Thanks